Jimmy John's

5657 Northwest Hwy, Crystal Lake
(815) 455-2555

Recent Reviews

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Klariza Enriquez

Have ordered from this place for months and had no problems. I didn't tip once while getting delivery and the delivery person complained about not getting a tip. Now every single time I get delivery he complains about him not getting a tip even though I am tipping him. He has " forgotten my drink twice" in one week. I will no longer be ordering from here due to the poor service.

Atmosphere: 1

Food: 4

Service: 1

Kelsey Wallis

Got the most underwhelming sandwich for $10. It has one slice of turkey on it. Flat as a pancake. Almost entirely bread. Gonna go ahead and pass on Jj next time I want a sandwich. Absolute rip off.

Atmosphere: 1

Food: 1

Service: 1

Scott Budnik

Quite patient while my mom and I figured out what to order, and before my mom got her wallet back in her purse, they handed us our order. That's freaky fast!

Atmosphere: 5

Food: 5

Service: 5

Joseph

Not sure what her name is but man she was rude and super un friendly. Asked for mayo packets and she just tossed them in my bag with an attitude and rolled her eyes. Definitely won’t come back. Il be going to the Cary location from now on

Atmosphere: 1

Service: 1

Alexandra Maklezow

Freaky Fast service yo!!!

Atmosphere: 5

Food: 5

Service: 5

David Stone

Super fast super cool people that work here!

Atmosphere: 5

Food: 5

Service: 5

Megan Rocco

If you order delivery, prepare to wait an hour for your food. It took them 61 minutes to make and deliver my order to a location within five minutes of them.

Atmosphere: 3

Food: 3

Service: 2

D S

I picked up my order, and this is the tiniest and most miserable Tuna sandwichI’ve ever had in Jimmy John’s. It was a half of sandwich, but it’s always a normal size and you can get full, but not with this one. The half of the sandwich didn’t have tuna. Next time I’ll go to another JJ in neighborhood. Horrible. I checked the reviews, and now it makes sense to me :)

Miana Sieczko

I usually love Jimmy John’s but this one experience will make me hate it forever. We ordered online for delivery to our place of work and selected the option “no tip” intending to tip the delivery worker with cash. We all work in the service industry so we understand how cash tips are more preferred! Whoever brought the food in and immediately dashed out angrily and scribbled all over our receipt trying to emphasize that we didn’t leave a tip while they didn’t even give us time to come up and give it to them. Mind you we had the $15 tip in our hands!! We called the manager to let them know about their rude staff and they hung up on us!!! Talk about horrible customer service!!!! We all feel so utterly disrespected and cannot believe this happened. ☹️

Alexis Brooks-Franklin

The saddest sandwich ever. Literally 2 pieces of meat on the whole sandwich. And the bread seemed old

Kelly Murphy

Just ordered a jalapeño chicken wrap, have ordered it many times from here before and it's been pretty decently sized, and then got this thin wrap. I called the store and spoke to the manager and got a credit for it, but after the call I took a bite and realized there's no chicken at all. Usually get pretty good stuff from here so hopefully it was just a one time thing.

Food: 1

Service: 1

Elayna Napientek

I order Jimmy John’s almost everyday for lunch and recently there has been barely any meat, lettuce, etc. I talked to manager and he was not apologetic at all and didn’t seem like he cared.

Food: 1

Service: 2

Rich Pittluck

Fast and friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tuna Salad with Side of Pickle

Matt Gillespie

Come here for one sorry sandwich. Almost thought they forgot to add the meat…

Atmosphere: 3

Food: 3

Service: 1

Tricia Goossens

I Felt Like The Prices Are High For The Amount Of Food You Get. Most Of The Tables Were Dirty ?

Atmosphere: 4

Food: 4

Service: 5

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