The Inside Scoop formerly kaleidoscoops

The owner is very accommodating with our cake orders. It's often just days before an event when I order and it's always ready at the agreed up on time. This is just a few cakes from over the years that she has made for us.

TL;DR: Food poisoning. Don't eat here.

Came in here because my little girl wanted a shake and it was convenient from the train station. I wish when we saw how sketchy it looks like inside, I had checked reviews to see all the people who have gotten sick here. She did too. Only thing she ate that nobody else did. None of us have never gotten sick eating ice cream from any of this place's competitors. We contacted the owner and she just basically shrugged and said their milk is within date, like that's the only thing that could go wrong. Don't eat here.

Great place

My first visit to The Inside Scoop was on Friday, March 21, 2025. And I was pretty impressed, they had a great variety of flavors that all looked good. You can’t go wrong with mint chocolate chip. It’s one of the great ice cream places if you’re looking for one in downtown Crystal Lake. If the opportunity presents itself I will definitely be returning!

I arrived and bought my $5.00 single scoop and it tasted like straight cough syrup. My cookie dough was liquid and I got a small portion of ice cream. Very disappointed.

Atmosphere: 1

Food: 1

Service: 3

We had the shaved ice and it was the best we ever had. Cups are huge and very generous on the syrup. The lady behind that attended us was very sweet. Place is cute overall.

Atmosphere: 5

Food: 5

Service: 5

Super cute local shop with delicious ice cream and sweets from Anderson's chocolates. We love stopping in. They even gave me a little whipped cream in a cute container for my dog. Great customer service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sundaes, Banana Split, Blue Moon Ice Cream in a Waffle Cone

Great ice cream great service try the cakes for party's lots of other stuff bring your sweet tooth

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sundaes

pls change the name back to

Atmosphere: 4

Food: 5

Service: 5

Daughter and I went there and she loved

Atmosphere: 5

Food: 5

Service: 5

this Episode is called CLOSTRIDIUM DifficileThere's this lady at the counter the minute you go in asking you if your buying or not to ignore you... my wife said we're just looking for more we had our 3 boys with us ... they ended up wanting icecram we ask her politely to get us some icream and reply I had asked you before I'll be there shortly... (she was on the phone all the time since we got there) as she's getting our ice cream and DOESN'T put gloves NOR washes her hands... my wife says don't worry it has paper on the bottom... we get the ice cream to the kids and she leaves to talk to someone she knows who was on the back ... we are waiting to pay... we pay and one of my toddlers mentions the funky smell the other one the mess they have (not swiped, dust and mess all over) she over heard and said we're remodeling... (we've past every weekend and no they didn't nor a decoration for xmas) ... My husband doesn't feel well Few hours ... 2 days past and we all got sick from our stomach one by one : VOMITING, Fever, STOMACH PAIN, CRAMPS and DIARRHEA ... (Ps. we only do take out or eat out from 1 plase a week so it was obvious it was this plase because homemadeis always better and cheaper) WE HAD TO GET TESTED and it was a bug you find in a place that is not clean typically found from the bathroom ( did I mention she didn't clean her hands ) so yes os past on from ... well you can goggle and it can explain the rest... - Clostridium difficile - so yes not a Karen otherwise I'd probably sue the person and place.

Atmosphere: 1

Food: 1

Service: 1

The one we all got sick ...CLOSTRIDIUM DIFFICILE and 2 of my toddlers ended up at the hospital badly for 3 nights... most expensive place and poor maintenance... with the worse customer service.

Atmosphere: 1

Food: 1

Service: 1

They were beautifully crafted and absolutely delicious. Wonderful experience from beginning to end. Love this small business!

We’ve been here 3 times in the past 2 months, never went before that after living in CL for 6 years. This place is great. Lots of options and random things to buy.

Ice cream was delicious, but the store needs to be more organized