McDonald's

7617 Rt 14, Crystal Lake
(815) 479-9532

Recent Reviews

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venicac2018

I went there 3/20 at 9:30am. I ordered 2 big breakfasts. They only charged me for one so when is ask for the other. They charged me 11$ for one meal and $4.56 for the other. And when I got home it was only three dry pancakes and one sausage in one and the other one just 3 dry pancakes. Nothing else. The short Mexican lady who work the drive thru had a bad attitude. I will never go to eat there again because they always messing up my order.

Ken Cooney

Apparently McD no longer cooks to order for QP with cheese. The clerk said they did but I got my burger in less than 3 minutes, too soon to have been cooked to order. So I got the old lukewarm burger with lukewarm fries. McD you are slipping back to your ho-hum chow. 🙁🙁🙁

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Quarter Pounder Hamburger

Frank Accardo

It's just shame I like. McDonald's big Max and used to like their fries, but they are awful. Now they are one step up from dog food.You can never get a burger that's hot

Atmosphere: 2

Food: 1

Service: 1

devil 1

I dont care too much but the strawberry shake i got looked and tasted 3/4 vanilla and 1/4 strawberry even had the mostly white swirl and was told with a smile it was strwberry when i questioned it

Atmosphere: 4

Food: 1

Service: 5

Jill Bai

I usually don't complain, but I didn't like the guy and girl who served us, it was just beyond words. The girl's hair was loose in the kitchen. And the guy touched the mop 10 times while he was pouring me a cola. I think you should pay attention to the cleanliness.

Joann Ulloa

Went today did my order on line and pay for it went through drive through gave my order number my food was made wrong went back manager was hard to understand had to convince the what I got was wrong and that I payed for the steak not the sausage she put her uncovered hands on my food did not like that also she thought she was better then everyone I am done with McDonald's

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Bacon Egg & Cheese Biscuit

Thomas Jepson

Food=Sigma🗿

Atmosphere: 5

Food: 5

Service: 5

Michael Campbell

Mcdonald's is McDonald's. As far as food goes, it's pretty good for a quick burger. That's what I was looking for but God I had no idea how much more just the simple hamburger went up in price.

I truly think they're pricing themselves out.. re

Atmosphere: 3

Food: 3

Service: 4

Mike Petersen

The food is alright if they get your order correct. My advice is to always check what's in the bag. Far too often this location has missed items entirely, or missed preferences on the receipt (e.g. no pickles).

Atmosphere: 3

Food: 4

Service: 2

Michelle Vette

Even though they are always busy they seem to get there customers out of the drive thru lane fast and I've never had a wrong or messed up order from them .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Big Mac, Mcdouble, French Fries

Joseph Rodriguez

Very poor service. Every time we come here they give us someone else's order. Didn't order this, didn't want this. Feel bad for whomever got our order and ordered a plain sandwich. Shouldn't be this hard to serve drive thru. Wouldn't recommend this place. Too bad they can't keep their orders straight. Yikes.

Atmosphere: 1

Food: 1

Service: 1

Lisa S

Very quick, great quality. Friendly and efficient. Cashier did great and applied the proper deals/discounts.

Atmosphere: 5

Food: 5

Service: 5

Sky Ayalla-Schock

NOT 24 hours.

Cinnamon P

I have called repeatedly to inform McDonald's that there were missing items. The phone goes to a busy signal and then hangs up. There is no option to leave a voicemail.

Atmosphere: 1

Food: 1

Service: 1

deb peacock

Wish they didn't depend on us to use kiosk

Atmosphere: 5

Food: 4

Service: 3

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