McDonald's

7617 Rt 14, Crystal Lake
(815) 479-9532

Recent Reviews

Patty Lozano

I went to the drive through in 4/10/2024 at 8:15am pay for the run order! The end get overcharge. Then I had to go inside to pick up Missing item I also never got my receipt.The manager was rude. Never apologize to me.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Sausage Burrito, Sausage Mcmuffin with Egg

yo moma

Committed health code violation with me in the window, seen people eating burgers while managing my food without gloves, as well as just scooping whipped cream off shakes that were stated in the order for no whipped cream, counters were dirty, food quality was horrendous and had been sitting for a while. How do you have a cold cheeseburger immediately after receiving it with little wait?

Atmosphere: 1

Food: 2

Service: 1

Stef

never open

Atmosphere: 1

Food: 1

Service: 1

Tiffany

Damn expensive for overly salty grease, never properly prepared?

Atmosphere: 3

Food: 2

Service: 3

Alan-Krystyna Malagon

Missed many items on my order and didn’t check because it’s common sense? Oh wow I guess going forward better check!!!!!!!

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Quarter Pounder Hamburger, Mcchicken, Double Cheeseburger, Cheeseburger, Mcdouble

Carter Coss

horrible messes up everything on my order this morning just a horrible

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Egg Mcmuffin

Jessica Marie

Too greasy, super cold (did they use insulation when built????) & expensive!!!

Atmosphere: 3

Food: 2

Service: 4

Jonas Bauman

Food lacks freshness /

Atmosphere: 5

Food: 4

Service: 5

Mike Sak

Drive thru order, quick but only a few cars and were confused on which was my order

Tina Brauer

Fries cold and burger was

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Chicken Mcnuggets

Mohammad Fawaaz

As a regular at McDonald's, I'm generally pleased with the quick service and consistent quality of the food. Their fish fillet and fries are is something that I get in from time to time. The restaurant is usually buzzing with energy, and it's a convenient spot for a quick bite.However, my recent visit the bathrooms were not well-maintained, which was disappointing. They were in need of a good cleaning, and some of the essential supplies like soap and paper towels were running low. This is not something I've encountered at this location before, so it was quite surprising and off-putting.On the positive side, the staff were as friendly and efficient as usual. The order was prepared quickly, and the dining area, excluding the restroom, was clean and tidy. I've always appreciated the consistency in their food quality and the speed of service.In conclusion, while I enjoyed the convenience and taste of this McDonald's, the cleanliness of their facilities, especially the bathrooms, needs attention. It's a crucial aspect of customer experience, and I hope to see improvements in my future visits. Despite this, I'll likely return for the food and hope for a better experience next time.

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Big Mac, Egg Mcmuffin, Mcchicken, Bacon Egg & Cheese Biscuit, Hash Browns, Mcflurry with Oreo Cookies, McDonald's Big Mac

Doug Noble

I cannot wait until the day machines take your jobs one day, so the customers orders will be correct for once. You must not know the difference between bacon and sausage to complete an order.

Atmosphere: 1

Food: 1

Service: 1

Korben J.

I Love the food and drinks, they have great service, but they often forget things in my orders so I'm placing it as a 3

Brian Kelly

Typical McDees... THATS WHY I go there!

Atmosphere: 5

Food: 5

Service: 5

Rachael Funk

I didn't go there! But they do have good coffee

Load More