We came for a late lunch when we were shopping. It's in the midst of Target, Kohl's etc shopping center so no need to go back to highway 14. Sometimes very busy but still good place, IMO.
Atmosphere: 3
Food: 5
Service: 5
Debra Hindley
Panda Express Crystal Lake & Algonquin are both good. Crystal Lake location seems just a tad better. More polite & caring.
Atmosphere: 4
Food: 4
Service: 5
TheReal Shagai
The employees were very helpful and nice , but the chow mein tasted like dish soap a bit. Not like usual. I think someone didn't rinse the pan good enough that it was prepped in. Really good workers , i think it was a honest mistake. The rest of the food was really good.
Atmosphere: 3
Food: 2
Service: 5
Kurt Norwood
Place opens at 10:30am.. When i pull up there are 4 people standing outside at 10:40am because the doors are still locked. Once they open, they say its another 10 min wait for half the food options lol The whole time, the guy cooking just looks annoyed and moving slower than a sloth. Maybe come in a litter earlier to be prepped and ready by 1030am? Or change Opening to 11. Some of us have a limited window at work on when we can stop for lunch.
Atmosphere: 1
Food: 4
Service: 1
Diane Flores
I arrived at 9:05, but they claimed they couldn't prepare any food because they were about to close, despite the fact that closing time isn't until 10pm.
Julian Terrazas
Cashier accidentally charged me double, but gave me a free meal ticket. Very professionally handled!
Atmosphere: 5
Food: 5
Service: 5
T. C. Chyung
30 minutes before closing, they are out of most entre items and the employee says with an attitude that they will not be cooking any additional food. 4 people ahead of me trying to order.
Atmosphere: 1
Food: 1
Service: 1
Guadalupe D. Aquino
Such nice people work here and food is as expected for Panda. All these bad reviews are silly tbh people just love to complain
Atmosphere: 5
Food: 5
Service: 5
ovo
I waited for my food a little longer than expected and recieved 2 free medium cups. The food was hot and steamy and the environment was crouded which wasn't a problem. I would recommend to anyone wanting to try!
Atmosphere: 3
Food: 4
Service: 5
Preston L
Never had a problem, always fresh and good. Very friendly staff, coming back on the regular!
They’re constantly out of everything because their managers/shift supervisors prefer to wait until they’re entirely out of a dish before making a new batch. This is a great way to ensure people don’t come back to your restaurant. You guys really just plain suck.
Atmosphere: 1
Food: 1
Service: 1
Missy Sanchez
I went in today to get my usual and the associate at the counter told me that the apple pie rolls are now discontinued. Is this correct??
Atmosphere: 3
Food: 4
Service: 3
Laurie Saputa
Elizabeth was a great help on the phone prior to ordering a large take out order. Then when I arrived to pick up I saw in person how good she was at her job. It was very busy at that time. Elizabeth was happy and helpful to her coworkers, to me and every other customer she helped 🤩.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon
Ms Slaughters
Beef and Broccoli was perfect 👌 thank you so much.
We came for a late lunch when we were shopping. It's in the midst of Target, Kohl's etc shopping center so no need to go back to highway 14. Sometimes very busy but still good place, IMO.
Atmosphere: 3
Food: 5
Service: 5
Panda Express Crystal Lake & Algonquin are both good. Crystal Lake location seems just a tad better. More polite & caring.
Atmosphere: 4
Food: 4
Service: 5
The employees were very helpful and nice , but the chow mein tasted like dish soap a bit. Not like usual. I think someone didn't rinse the pan good enough that it was prepped in. Really good workers , i think it was a honest mistake. The rest of the food was really good.
Atmosphere: 3
Food: 2
Service: 5
Place opens at 10:30am.. When i pull up there are 4 people standing outside at 10:40am because the doors are still locked. Once they open, they say its another 10 min wait for half the food options lol The whole time, the guy cooking just looks annoyed and moving slower than a sloth. Maybe come in a litter earlier to be prepped and ready by 1030am? Or change Opening to 11. Some of us have a limited window at work on when we can stop for lunch.
Atmosphere: 1
Food: 4
Service: 1
I arrived at 9:05, but they claimed they couldn't prepare any food because they were about to close, despite the fact that closing time isn't until 10pm.
Cashier accidentally charged me double, but gave me a free meal ticket. Very professionally handled!
Atmosphere: 5
Food: 5
Service: 5
30 minutes before closing, they are out of most entre items and the employee says with an attitude that they will not be cooking any additional food. 4 people ahead of me trying to order.
Atmosphere: 1
Food: 1
Service: 1
Such nice people work here and food is as expected for Panda. All these bad reviews are silly tbh people just love to complain
Atmosphere: 5
Food: 5
Service: 5
I waited for my food a little longer than expected and recieved 2 free medium cups. The food was hot and steamy and the environment was crouded which wasn't a problem. I would recommend to anyone wanting to try!
Atmosphere: 3
Food: 4
Service: 5
Never had a problem, always fresh and good. Very friendly staff, coming back on the regular!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Quick service. No drive thru though
Atmosphere: 5
Food: 5
Service: 5
They’re constantly out of everything because their managers/shift supervisors prefer to wait until they’re entirely out of a dish before making a new batch. This is a great way to ensure people don’t come back to your restaurant. You guys really just plain suck.
Atmosphere: 1
Food: 1
Service: 1
I went in today to get my usual and the associate at the counter told me that the apple pie rolls are now discontinued. Is this correct??
Atmosphere: 3
Food: 4
Service: 3
Elizabeth was a great help on the phone prior to ordering a large take out order.
Then when I arrived to pick up I saw in person how good she was at her job. It was very busy at that time. Elizabeth was happy and helpful to her coworkers, to me and every other customer she helped 🤩.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon
Beef and Broccoli was perfect 👌 thank you so much.
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