don't let the entrance, walk inside it's newly remodeled there's some wonderful indoor lighting a really nice stage with beautiful artwork paintings and so on. There is live plants inside as well. There are televisions near the ceiling at the bar. And I can recommend having a seat amd enjoy the nice open dinjng experience.
caroline Esposito
Delicious….Food tasted fresh, light & healthy. Love Love Love the robot!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vietnamese Pancake
Daniel L.
Good pho , spacious restaurant, interesting robot service . Will back for more other dishes.
Hannah Edinger
This is my favorite place to eat in McHenry county, hands down!!! The environment is a little weird (huge space, never anyone in there), but the staff is so kind and the pho is INSANE. It’s fresh, homemade, and always on point. I really hope they stay in business because it is such a gem that no one knows about! Can’t recommend this place enough- don’t be fooled by how empty it is!Vegetarian options: Options availableParking: Huge lotWheelchair accessibility: Plenty of room no stairs
I cannot get enough of this place. SO so good, the Pho is outstanding and I have never had any errors with my orders. Service from the waiter/waitress has always been fantastic, and I think the delivery robots are SO CUTE. I would eat here every day if I could, and I will actually be coming here for my birthday dinner, soon. Love Pho Royal!Parking: In a store strip-mall
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pho Royal
Spencer Ng
Broth is sooo good! ?
Naomi Thatsanaphon
Ultimately, this restaurant does have very good food, especially their soups/noodle bowls. I also do enjoy their food as it is one of the only authentic Vietnamese restaurants in the area. With that being said, I usually order online for pick-up. On multiple occasions, they have either not provided a dish ordered, it being entirely wrong, or them no longer serving it on that day. I have let it go, because I wanted to give them the benefit of the doubt, especially with them being a newer restaurant. Today, I ordered online for pick-up, as usual. There was nothing on the website that mentioned the dish being available only on certain days, or just simply unavailable. Upon presenting in person, the two gentleman at the counter were very nice and helpful, but were confused when I had said my name. Following up with the kitchen, he came back and stated they were not serving that dish at all today and asked where I ordered it from. I stated it was on their website and was told that they only had the side dish available that I ordered. I asked for a refund, which was provided at the time. The overall communication and customer service can be improved. The website should reflect items they are providing daily, so that customers are not misled. It would have been nice to receive a phone call, which I provided online, notifying me that they were not serving the dish that day, rather than me having to drive there and find out in person. Additionally, there were two past occasions where my order had been missing items or the wrong items were provided. Upon asking for a refund, I was told to either callback another day because they did not know how to do it, or that they couldn't do it at the time. Long story short, I was never provided a refund. Again, I had let it go, because I understood they were a new restaurant. However, it is clear there has not been much improvement. It's unfortunate, but I will no longer be ordering from here, as it has been a common occurrence.
Atmosphere: 3
Food: 5
Service: 2
Mark Schwanke
It wasn't busy but the use of the robot was kinda odd. The cans of soda were way overpriced. Overall the food was good. The iPads to look at the menu was odd since you couldn't order. I figure if there is technology you can do something independently.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pho Royal, Noodles
Đặng Tú
100/10 Amazing atmosphere! I love the food. The tastes is authentic just like what I had in Việt Nam. Would recommend this place to everybody!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pho Tai, Vietnamese Pancake, Rolls, Korean Short Ribs with Rice, Pho Royal, Noodles
Rusnicova Olga
Very nice place with a very good food!!! I am happy, I find out this place near me. After crazy party, the Vietnamese soup is the best of the best doctor. ❤️❤️❤️
Came for dinner, and I was a little wary since the place was empty. But I'm glad we stayed because the food is great. The fresh spring rolls, vermicelli dishes, and the short ribs are tasty and have a nice depth of flavor. All of it delivered by a cheerful robot. Excellent food and robots. Who could ask for more?
XiaoYan A.
Came here for dinner and really liked it. The place is nice and spacious , even has an area for karaoke entertainment. They use those robots to deliver food which is super fun. The pho I had was super flavorful and authentic. The only down side is price is on the high end compared to other pho places, with the similar level of food quality. They do have some unique things especially seafood id love to try next time!
Maurice F.
Cool Vietnamese place with a robot that delivers your food. I had the Royal Pho and it was delicious. The best part was the hot sauce - picture attached. I missed a nice authentic spicy sauce
Klaire Peters
I been looking for a pho restaurant and this spot hits ? it. Even though 35 to 40 mins drive well worth it. For sure going back to this place with some friends. ++ very clean and good atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Roll, Pho Royal
Jeani Jen
the food was amazing, by far the best pho i have tried, staff was amazing.
don't let the entrance, walk inside it's newly remodeled there's some wonderful indoor lighting a really nice stage with beautiful artwork paintings and so on. There is live plants inside as well. There are televisions near the ceiling at the bar. And I can recommend having a seat amd enjoy the nice open dinjng experience.
Delicious….Food tasted fresh, light & healthy. Love Love Love the robot!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vietnamese Pancake
Good pho , spacious restaurant, interesting robot service . Will back for more other dishes.
This is my favorite place to eat in McHenry county, hands down!!! The environment is a little weird (huge space, never anyone in there), but the staff is so kind and the pho is INSANE. It’s fresh, homemade, and always on point. I really hope they stay in business because it is such a gem that no one knows about! Can’t recommend this place enough- don’t be fooled by how empty it is!Vegetarian options: Options availableParking: Huge lotWheelchair accessibility: Plenty of room no stairs
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Spring Roll, Rare Beef, Grilled Pork, Pho Royal, Noodles
I cannot get enough of this place. SO so good, the Pho is outstanding and I have never had any errors with my orders. Service from the waiter/waitress has always been fantastic, and I think the delivery robots are SO CUTE. I would eat here every day if I could, and I will actually be coming here for my birthday dinner, soon. Love Pho Royal!Parking: In a store strip-mall
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pho Royal
Broth is sooo good! ?
Ultimately, this restaurant does have very good food, especially their soups/noodle bowls. I also do enjoy their food as it is one of the only authentic Vietnamese restaurants in the area. With that being said, I usually order online for pick-up. On multiple occasions, they have either not provided a dish ordered, it being entirely wrong, or them no longer serving it on that day. I have let it go, because I wanted to give them the benefit of the doubt, especially with them being a newer restaurant. Today, I ordered online for pick-up, as usual. There was nothing on the website that mentioned the dish being available only on certain days, or just simply unavailable. Upon presenting in person, the two gentleman at the counter were very nice and helpful, but were confused when I had said my name. Following up with the kitchen, he came back and stated they were not serving that dish at all today and asked where I ordered it from. I stated it was on their website and was told that they only had the side dish available that I ordered. I asked for a refund, which was provided at the time. The overall communication and customer service can be improved. The website should reflect items they are providing daily, so that customers are not misled. It would have been nice to receive a phone call, which I provided online, notifying me that they were not serving the dish that day, rather than me having to drive there and find out in person. Additionally, there were two past occasions where my order had been missing items or the wrong items were provided. Upon asking for a refund, I was told to either callback another day because they did not know how to do it, or that they couldn't do it at the time. Long story short, I was never provided a refund. Again, I had let it go, because I understood they were a new restaurant. However, it is clear there has not been much improvement. It's unfortunate, but I will no longer be ordering from here, as it has been a common occurrence.
Atmosphere: 3
Food: 5
Service: 2
It wasn't busy but the use of the robot was kinda odd. The cans of soda were way overpriced. Overall the food was good. The iPads to look at the menu was odd since you couldn't order. I figure if there is technology you can do something independently.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pho Royal, Noodles
100/10 Amazing atmosphere! I love the food. The tastes is authentic just like what I had in Việt Nam. Would recommend this place to everybody!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pho Tai, Vietnamese Pancake, Rolls, Korean Short Ribs with Rice, Pho Royal, Noodles
Very nice place with a very good food!!! I am happy, I find out this place near me. After crazy party, the Vietnamese soup is the best of the best doctor. ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Came for dinner, and I was a little wary since the place was empty. But I'm glad we stayed because the food is great. The fresh spring rolls, vermicelli dishes, and the short ribs are tasty and have a nice depth of flavor. All of it delivered by a cheerful robot. Excellent food and robots. Who could ask for more?
Came here for dinner and really liked it. The place is nice and spacious , even has an area for karaoke entertainment. They use those robots to deliver food which is super fun. The pho I had was super flavorful and authentic. The only down side is price is on the high end compared to other pho places, with the similar level of food quality. They do have some unique things especially seafood id love to try next time!
Cool Vietnamese place with a robot that delivers your food. I had the Royal Pho and it was delicious. The best part was the hot sauce - picture attached. I missed a nice authentic spicy sauce
I been looking for a pho restaurant and this spot hits ? it. Even though 35 to 40 mins drive well worth it. For sure going back to this place with some friends. ++ very clean and good atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Roll, Pho Royal
the food was amazing, by far the best pho i have tried, staff was amazing.