Potbelly
$ • Sandwich Shops, Fast Food, Salad
Hours:
6000 Northwest Hwy Ste 13I Ste 13I, Crystal Lake
(779) 220-5094
About Potbelly Sandwich Shop
Customers' Favorites
Potbelly Sandwich Shop Reviews
Share your opinion about Potbelly
This store is not a good one. Today I placed an on line order, and they quoted an 1 hour + wait time. Only 3 employees, not a large line but no ability to accommodate producing a sandwich for nearly 90 minutes. With a post 2 PM promise time, and a 3 PM close time for the store, I have zero confidence in this place.
Online tools do not provide the ability to cancel or change the order, and the store staff have no ability to cancel or refund the transaction without a 2...read full review
Absolutely love the soup and sandwiches! Head and shoulders above both Subway and Panera. And a shout out to the young man who made our sandwiches today. He dropped the mustard bottle on the floor while making the sandwich. What really impressed me was he picked it up and placed it in the sink, and grabbed a fresh one. It didn't matter that there was no way any dirt got in the bottle, he did the right thing.
These ladies and gentlemen know how to be friendly and build a great sandwich. If your having trouble deciding, they make some great suggestions.
Ratings
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 8PM |
People in Crystal Lake Also Viewed
Potbelly offers excellent customer service, with orders ready on time and made to perfection. The tuna sandwich and turkey sandwich remain favorites among customers, while the brownie cookie is still a must-try. The restaurant opens at 9am, providing a great alternative to fast food. The catering service ensures a smooth experience.
The staff is always friendly, and the atmosphere is warm and inviting. The restaurant is well-decorated and very clean, with customers noting that the store and bathroom are spotless. The service is fast, and the food is delicious. Customers have praised the exceptional service, with the manager being particularly helpful and kind. One customer highlighted the professionalism and respect shown by the staff during a busy time. Potbelly is a recommended spot for great food and service, with many expressing gratitude for the team's efforts, especially when visiting close to closing time.