Starbucks
1125 S Illinois Rte 31, Crystal Lake
(815) 356-5235
Recent Reviews
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Starbucks baristas want $25 an hour but shut the store down when a snowflake hits the ground, guess the espresso machine can handle more pressure than they can.
Atmosphere: 1
Food: 1
Service: 1
They gave me so much ice and so little drink. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
This Starbucks is my go-to. The drinks here are always consistent and well-made, and the staff is genuinely friendly and welcoming. You can really tell they care about the customer experience.
I order latte and they add so much sugar 🤮That’s not supposed to be any
Food: 1
Service: 1
Excellent team always very busy, but always friendly, attentive and efficient!!
Atmosphere: 5
Service: 5
Order Iced Shaken Espresso Uber Eats and received Frappuccino.
I come in right when they open, and with no one behind me, they couldn't even bother to make my drink properly. Not only did they pour my shot of espresso over the ice and kill it, but I could taste how acidic the coffee was, and how DIRTY the machines they use are. It's pathetic. Coffee isn't hard. I would've asked for a refund if I had the time to go back but whatever I'm not gonna be going back anyways after that overpriced cup of bitter garbage they gave me.
Atmosphere: 1
Food: 1
Service: 1
Love this Starbucks! The staff is so welcoming and friendly!
Great staff at this location. I'm there several time a week and the service is top notch.
Atmosphere: 5
Food: 5
Service: 5
Enjoyed our visit to this Starbucks location. It was light, bright and clean. The three staff members that helped us out were awesome. Warren, Sydney and Caitlyn were warm, friendly and professional. I cannot praise them enough. It was pleasant and enjoyable. 5 stars all around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake Pop, Crispy Grilled Cheese on Sourdough, Pistachio Crème
Restaurantji Recommends
Can’t even make the drinks correctly!!! Not everyone wants coffee in their drinks!!!! LEARN TO READ A DAMN ORDER!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Normally super happy with this Starbucks, but maybe update your hours. Was meeting someone there at 6:45PM and cafe was closed even though they are open until 8PM. Kind of frustrating and misleading.
Consistently not giving you enough coffee. Every time but this is the worst. I get leaving room for whipped cream but an entire inch? If I'm paying $7 for coffee I want the whole cup. Ordered a venti and got a grande. Starbucks on 120 fills the cup. Don't waste your money here.
Food: 3
The first store I ever started going to when I discovered Frappuccino’s! Always great service love the Barista’s here, great customer service and make our drinks superb! Thank You Allysa & Erin! ??
Atmosphere: 5
Food: 5
Service: 5
I got my coffee Christmas morning and was met with the happiest jolliest employee I’ve ever met. Faith! She made my experience and morning start off so well. So thankful for the experience! 10/10 employee!
Atmosphere: 5
Food: 5
Service: 5
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