Starbucks
5580 Northwest Hwy, Crystal Lake
(815) 356-9265
Recent Reviews
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Everytime I do an order with my drive up order, it’s horrible and wrong. It’s not a hard drink either, in fact it’s one of their most popular drinks- a vanilla sweet cream cold brew. Literally no changes to it and somehow it’s always messed up. Usually it’s that they forget the sweet cream half the time? How do you forget that? Save your money and go to the one on Crystal point. Waste of $5 everytime
Annie and the entire crew there are absolutely amazing. My wife and I have been to several different Starbucks, and hands down, this is the best location. They always strive for the best of everything, from service to drinks, and they deliver every time. Always a very special treat to visit here, as we both know we'll get the best they have to offer every time.
Atmosphere: 5
Food: 4
Service: 5
Girl at the counter continues to make drinks wrong and blames it on the fact that the milk is new, what a joke
Atmosphere: 2
Food: 1
Service: 1
Annie was excellent with the Stanley cup redemption! She made it fair and equitable. One cup per household and offered a ticket for their cups so people didn’t wait in the line unnecessarily. She had the store stocked and food ready. Robin at Target worked with Annie to make sure the line moved smoothly! Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
One word to describe the place:GREAT!
Atmosphere: 5
Food: 5
Service: 5
Closed during a business hours
The best place around! The employees are super sweet, helpful and patient.
I will get out of my car, even if I don't have to shop, because of Anne!! She is always so kind and personable, helpful and positive. She has the best suggestions! Seriously always stop at this location when you're in the area, I do.
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