We ordered our food online with specific instructions, and they followed through with perfection. The employee who made our sandwiches knows how to make a sandwich! They were outstanding.
Atmosphere: 5
Food: 5
Service: 5
Teri Lindgren
Always fresh! Friendly staff!
Atmosphere: 5
Food: 5
Service: 5
William Fraser
They no longer take coupons. Sorry I’m trying to save money.. losing customers.. cause I can’t save $2
Tiffany M.
My daughter and I came in yesterday and purchased two foot longs. The kid making our sandwiches only put meat, cheese, and toppings in the center leaving about 2" on both ends of the sandwiches with nothing. When we went to check out, we had a subway coupon. The kid told us that subway didn't take coupons.
Amanda Martinez
This location especially Lilly knows how to make an incredible sandwich or wrap!!
Andy Saputo
Great staff. Very friendly.
Atmosphere: 4
Food: 4
Service: 5
sharon freemond
Worst thing is they Won't accept Coupons! Sometimes hot sandwiches don't stay hot for long. Lots of good choices.Vegetarian options: Don't have to have meat on your sandwich. Have Tuna Salad. Salad bowls are available.
Pat McCoy
This is a great Subway. I haven't been in a while because of covid and not being near this store but I was in the area and stopped for 4 subs. They were all made to perfection as usual. Staff are very friendly at all times.
xashlove93
The three stars are for the fact that I like Subway in general. However if Google says you close at 9pm, then close at 9 not 8:50. I don't see other restaurants do that. They're the ones missing out on money.
Sarah Tigue
I would give this location 1 star but I’ll give it 2 because I like subway. Arlene (im assuming the manager because she is there every time I go) is extremely rude. She always seems like it’s an inconvenience every time a customer walks in. Read these reviews, I guarantee they are all about her. Consider getting new management.
Terrible customer service. Won’t be going to this location anymore.
AL H
Rudest assistant manager I've ever spoken to. They never try to correct their mistakes because its happened several times. Bad Location...try some where else..
Martha S
Subway in CrystaLake on Route 14 is our favorite Subway location . I always ask to put on extra veggies. I get a 12" sub and took picture of the second half. It's so fresh and they are generous with their veggies. Through the app we get points. Today we got two footlong and also got couple $ off and were able to combine it with their promo. We have been going to them for a few years and switched from another town that they are not as generous with their toppings. Great job on being prompt and following our special requests! We are one of their regulars. Well worth going to this location.
Lisa Lietsch
I can't wait for them to get beef again but I think this particular subway is a lot better than the other ones I have been to.
We ordered our food online with specific instructions, and they followed through with perfection. The employee who made our sandwiches knows how to make a sandwich! They were outstanding.
Atmosphere: 5
Food: 5
Service: 5
Always fresh! Friendly staff!
Atmosphere: 5
Food: 5
Service: 5
They no longer take coupons. Sorry I’m trying to save money.. losing customers.. cause I can’t save $2
My daughter and I came in yesterday and purchased two foot longs. The kid making our sandwiches only put meat, cheese, and toppings in the center leaving about 2" on both ends of the sandwiches with nothing. When we went to check out, we had a subway coupon. The kid told us that subway didn't take coupons.
This location especially Lilly knows how to make an incredible sandwich or wrap!!
Great staff. Very friendly.
Atmosphere: 4
Food: 4
Service: 5
Worst thing is they Won't accept Coupons! Sometimes hot sandwiches don't stay hot for long. Lots of good choices.Vegetarian options: Don't have to have meat on your sandwich. Have Tuna Salad. Salad bowls are available.
This is a great Subway. I haven't been in a while because of covid and not being near this store but I was in the area and stopped for 4 subs. They were all made to perfection as usual. Staff are very friendly at all times.
The three stars are for the fact that I like Subway in general. However if Google says you close at 9pm, then close at 9 not 8:50. I don't see other restaurants do that. They're the ones missing out on money.
I would give this location 1 star but I’ll give it 2 because I like subway. Arlene (im assuming the manager because she is there every time I go) is extremely rude. She always seems like it’s an inconvenience every time a customer walks in. Read these reviews, I guarantee they are all about her. Consider getting new management.
Restaurantji Recommends
Outstanding service, just amazing employees
Terrible customer service. Won’t be going to this location anymore.
Rudest assistant manager I've ever spoken to. They never try to correct their mistakes because its happened several times. Bad Location...try some where else..
Subway in CrystaLake on Route 14 is our favorite Subway location . I always ask to put on extra veggies. I get a 12" sub and took picture of the second half. It's so fresh and they are generous with their veggies. Through the app we get points. Today we got two footlong and also got couple $ off and were able to combine it with their promo. We have been going to them for a few years and switched from another town that they are not as generous with their toppings. Great job on being prompt and following our special requests! We are one of their regulars. Well worth going to this location.
I can't wait for them to get beef again but I think this particular subway is a lot better than the other ones I have been to.