Wingstop

5005 Northwest Hwy Ste 102, Crystal Lake
(815) 655-8685

Recent Reviews

Sort by
Diane M Rhodes

It’s a pain in the a** to order anything from wing stop to expensive and a huge waste of time!

Dawn Warner

This wingstop in Temple Texas is straight up terrible. The staff including the Manager Val is rude and doesn't care to speak to customers. I have had missing items, wrong orders, and just awful customer service interactions. I called tonight to find out if they are not receiving the full orders. I was told "we put whatever is on the screen in the bag." When I called that out as not being the case for the last three months the response was "heard". I have already spoken to the District manager Andre in the past. This lack of professionalism and accountability needs to be studied.

Royal Jones

Food is horrible. No seasoning, food takes too long only to get it and it’s room temp. Order always wrong and the garlic Parmesan wings are Parmesan only!!!! No garlic

Carl Weber

I think I just paid someone to microwave me up some sub-par wingy-dingies! No comment on the parmesan fries.....

Atmosphere: 5

Food: 1

Service: 5

Josephine Caro Aguas

Wingstop #1877 5045 Junipero Serra Blvd Staff who prepared the food needs to be attentive to customer orders to prevent swithing of order. it is very inconvenient to wait 30 minutes for the order, drove home back and forth, waste gas and wait another 15 minutes to straighten up the order. Staff who prepared the food never apologize as if nothing happens. Staff needs more training in customer service if corporate wants the business to step up to a new level.

Jay Woodworth

Wings where gummy no crisp whatsoever. Sad when your fried corn is the best thing on the menu! Should call it corn stop!

Jonathan Flores

Failed to mix the wings in the sauce.
Missing items.
Food was cold.
Soda was flat.

Atmosphere: 1

Food: 3

Service: 1

Edo Skkarzzz

I love a place that can make great food and have my order given to me on time
Can’t get better than that

Atmosphere: 4

Food: 5

Service: 4

Alan Malagon

Please get it correct, you are our fave wing place to go to. Missing items are no good for the business and kinda ruins it for the customer. DO BETTER #Wingstop….😬😬😬

Atmosphere: 1

Food: 1

Service: 1

Joyce Renee Rowell

Ordered wings for a birthday party from the Plank Rd location in Fredericksburg, Virginia, and needless to say, they weren’t ready on the day of pickup. After requesting the order be prepared while I wait, I was told they were unable to fulfill the order the same day… therefore, I requested a refund. A manager was called and she agreed the best solution was to grant a refund… this was Sept 28th and I m still waiting on a refund. I notified corporate office, waiting for them to resolve. I am very disappointed in this company. I will never do business with them in the future.

Greg Martin

Good food but order is never correct and takes too long to re-order so you just eat what you get not what you wanted. The Grand Junction CO store is just terrible. Gave it a couple of tries but will not go back until Google and other reviews show a change.

Brandy Jo Ramirez

This location has gone downhill, real fast!! Either no one care about their job, or just plain laziness! The last several times I have ordered, something is missing or the whole order is wrong.

Jermaine Calhoun

Food was hot, fresh, and ready to go when we got there..

Atmosphere: 5

Food: 5

Service: 5

Weston Anderson

Service was awesome!

Atmosphere: 5

Food: 5

Service: 5

tabita albert

I just ordered two types of wings and fries. The fries were pretty much dumped in the bag. The dip container lids were also open inside the bag and leaked over everything. The food tastes fine but would appreciate a little consideration when putting stuff in the bags.

Loading...