Ordered wings for a birthday party from the Plank Rd location in Fredericksburg, Virginia, and needless to say, they weren’t ready on the day of pickup. After requesting the order be prepared while I wait, I was told they were unable to fulfill the order the same day… therefore, I requested a refund. A manager was called and she agreed the best solution was to grant a refund… this was Sept 28th and I m still waiting on a refund. I notified corporate office, waiting for them to resolve. I am very disappointed in this company. I will never do business with them in the future.
Greg Martin
Good food but order is never correct and takes too long to re-order so you just eat what you get not what you wanted. The Grand Junction CO store is just terrible. Gave it a couple of tries but will not go back until Google and other reviews show a change.
Brandy Jo Ramirez
This location has gone downhill, real fast!! Either no one care about their job, or just plain laziness! The last several times I have ordered, something is missing or the whole order is wrong.
Weston Anderson
Service was awesome!
Atmosphere: 5
Food: 5
Service: 5
tabita albert
I just ordered two types of wings and fries. The fries were pretty much dumped in the bag. The dip container lids were also open inside the bag and leaked over everything. The food tastes fine but would appreciate a little consideration when putting stuff in the bags.
Bridgett D Jones
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
Dan Fletcher
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
K DV
I was trying to do the promo offered for chicken wing day and it didn’t apply to my order. When I went in person to fix it, the worker there had laid out the process it was going to take. It was long and tedious so I let the error go, it was only $7 and was my mistake. But when I get to my house I see that the other part of my meal, the boneless meal deal, was missing the fries. Then when I call the phone wasn’t working properly bc I could not go through.
Food: 3
Service: 2
Priya Sharma
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
kenny
Hell NO NASTY AND WAY WAY WAY GREASY, stay away from this place, the food is substandard at best, employees are rude.
Their chicken and fries are soooo good and so many sauces and flavors to choose from.
Lori Patrick
two of the three times I have come in the order has been wrong. the food is about a two out of 10 Stars. the time they take to fulfill the orders is almost like a sit-down restaurant time. I give them a total of two stars out of 10
Dan Thorn
Ordered food for delivery and didn't receive my full order. When I called the restaurant to talk to someone I was told there was nothing they could do to help or refund me.
Contacting anyone else for help is impossible at this company.
Atmosphere: 1
Food: 1
Service: 1
Medi Fox
We had food delivered and I was pissed because it was the wrong order. I called and admit I wasn’t the most pleasant person. A guy named Harris answered was very kind. He asked me to hold so he can review the order come to find out the error was on me and not the store. He assured me it was no problem to prepare the correct order and he’d have it ready in 10min. I came to pickup the food and not only did he have the order ready he gave me a complimentary tray of fries. I apologized for being a jerk. He and The crew were awesome! Definitely will be back!
Ordered wings for a birthday party from the Plank Rd location in Fredericksburg, Virginia, and needless to say, they weren’t ready on the day of pickup. After requesting the order be prepared while I wait, I was told they were unable to fulfill the order the same day… therefore, I requested a refund. A manager was called and she agreed the best solution was to grant a refund… this was Sept 28th and I m still waiting on a refund. I notified corporate office, waiting for them to resolve. I am very disappointed in this company. I will never do business with them in the future.
Good food but order is never correct and takes too long to re-order so you just eat what you get not what you wanted. The Grand Junction CO store is just terrible. Gave it a couple of tries but will not go back until Google and other reviews show a change.
This location has gone downhill, real fast!! Either no one care about their job, or just plain laziness! The last several times I have ordered, something is missing or the whole order is wrong.
Service was awesome!
Atmosphere: 5
Food: 5
Service: 5
I just ordered two types of wings and fries. The fries were pretty much dumped in the bag. The dip container lids were also open inside the bag and leaked over everything. The food tastes fine but would appreciate a little consideration when putting stuff in the bags.
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
One of the main reasons I went to wing stop is the real French Fries, well now they are apparently frozen and while no terrible they are no very good, certainly a huge let down, see ya later!!!!
I was trying to do the promo offered for chicken wing day and it didn’t apply to my order. When I went in person to fix it, the worker there had laid out the process it was going to take. It was long and tedious so I let the error go, it was only $7 and was my mistake. But when I get to my house I see that the other part of my meal, the boneless meal deal, was missing the fries. Then when I call the phone wasn’t working properly bc I could not go through.
Food: 3
Service: 2
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Hell NO NASTY AND WAY WAY WAY GREASY, stay away from this place, the food is substandard at best, employees are rude.
Restaurantji Recommends
Their chicken and fries are soooo good and so many sauces and flavors to choose from.
two of the three times I have come in the order has been wrong. the food is about a two out of 10 Stars. the time they take to fulfill the orders is almost like a sit-down restaurant time. I give them a total of two stars out of 10
Ordered food for delivery and didn't receive my full order. When I called the restaurant to talk to someone I was told there was nothing they could do to help or refund me.
Contacting anyone else for help is impossible at this company.
Atmosphere: 1
Food: 1
Service: 1
We had food delivered and I was pissed because it was the wrong order. I called and admit I wasn’t the most pleasant person. A guy named Harris answered was very kind. He asked me to hold so he can review the order come to find out the error was on me and not the store. He assured me it was no problem to prepare the correct order and he’d have it ready in 10min. I came to pickup the food and not only did he have the order ready he gave me a complimentary tray of fries. I apologized for being a jerk. He and The crew were awesome! Definitely will be back!
Food poisoning from a chicken sandwich.
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