This is a mess who would eat this. This is not the first time. Hadn’t been back in a while so I thought maybe it was a one time mishap but to my supise clearly this is their new standard. Guess I’ll take my business somewhere it doesn’t look like it’s been slid across their floor first. Whomever made this sandwhich seems to really hate their job and it shows.
Dizzy Love Hoops
We visited this location on November 5 at 3:34pm and Preston was extremely nice,professional and informative. I've never experienced such an amazing customer service in fast food. I, myself have been in the industry for 20 years and this guy was just awesome! I'd work with him happily in any kitchen! He gave us confidence that everything in our order was there and read everything back as well. Food was great. Service was exceptional! This guy deserves some recognition 👏 Thank you Preston for being such a great service industry person! Usually people don't seem too thrilled to work where they do but this guy seemed to actually enjoy his job. It was an all around pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Julie McCrory
Lunch with a friend
Atmosphere: 5
Food: 5
Service: 5
Adell Huffstutler
The new steak and cheese sandwich was very disappointing. The sandwich had only 2 or 3 slices of meat that didn't fill the bun, both ends had no meat. There was no garlic butter even though it was advertised in the description of the sandwich. There was plenty of cheese sauce though. I ordered a combo meal but didn't receive the fries. Overall, I was very disappointed this time.
Food: 1
Brayton Ross
we spent $38 dollars for 2 sandwiches, a wrap, sides and drinks. the tortilla on the wrap was all torn up and somehow the cheese was on the outside, the barbecue pork sandwich had no barbecue, my rueben was cold, and my fries were like crumbs. the only things they did right were the mozzarella sticks and jalapeño poppers.
Atmosphere: 2
Food: 1
Service: 2
Mike Hicks
Just an all around good experience. Recommend stopping by.
Atmosphere: 4
Food: 4
Service: 4
Stacey Henderson
Customer service was great. You rarely find this in fast food restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Shannon Katka
Ordered online and picked it up in the drive-thru and it was fast, finished the order in their parking lot and got it quickly. I couldn't even eat it right away, it was so fresh and hot. Arby's just needs more online deals like the rest of the chains have. I will be eating here more!
The food was cold and the cashier wouldn't listen to my order so it was wrong. And I had to add my shake on a separate order cause the other employee with a headset heard me say a jomocha shake and brought it over buy she was like she didn't order that I knocked on the window Said yes I did.
Atmosphere: 1
Food: 1
Service: 1
Mary P
Great food, staff is awesome but please consider training your younger staff to speak up and talk a little slower with elderly
Fast, friendly service with delicious food. Very clean. Crew was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Mozzerella Sticks, Roast Beef
Noboru Sololite
One of my favorite places to grab lunch on my break. Just wish they where a little bit faster.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Roast Beef
Stacy pratt
Kid-friendliness: Kid friendly
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Curly Fries, Roast Beef
Kylie Gardner
Every single time I go to eat at this location they have their lobby locked. What is that about? Are the employees just allowed to lock the doors when they don't want to work? It's 11:28am.
Michael Hornback
The employees were kind and generous food was very good as well
This is a mess who would eat this. This is not the first time. Hadn’t been back in a while so I thought maybe it was a one time mishap but to my supise clearly this is their new standard. Guess I’ll take my business somewhere it doesn’t look like it’s been slid across their floor first. Whomever made this sandwhich seems to really hate their job and it shows.
We visited this location on November 5 at 3:34pm and Preston was extremely nice,professional and informative. I've never experienced such an amazing customer service in fast food. I, myself have been in the industry for 20 years and this guy was just awesome! I'd work with him happily in any kitchen! He gave us confidence that everything in our order was there and read everything back as well. Food was great. Service was exceptional! This guy deserves some recognition 👏 Thank you Preston for being such a great service industry person! Usually people don't seem too thrilled to work where they do but this guy seemed to actually enjoy his job. It was an all around pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Lunch with a friend
Atmosphere: 5
Food: 5
Service: 5
The new steak and cheese sandwich was very disappointing. The sandwich had only 2 or 3 slices of meat that didn't fill the bun, both ends had no meat. There was no garlic butter even though it was advertised in the description of the sandwich. There was plenty of cheese sauce though. I ordered a combo meal but didn't receive the fries. Overall, I was very disappointed this time.
Food: 1
we spent $38 dollars for 2 sandwiches, a wrap, sides and drinks. the tortilla on the wrap was all torn up and somehow the cheese was on the outside, the barbecue pork sandwich had no barbecue, my rueben was cold, and my fries were like crumbs. the only things they did right were the mozzarella sticks and jalapeño poppers.
Atmosphere: 2
Food: 1
Service: 2
Just an all around good experience. Recommend stopping by.
Atmosphere: 4
Food: 4
Service: 4
Customer service was great. You rarely find this in fast food restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Ordered online and picked it up in the drive-thru and it was fast, finished the order in their parking lot and got it quickly. I couldn't even eat it right away, it was so fresh and hot. Arby's just needs more online deals like the rest of the chains have. I will be eating here more!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries, French Dip, Greek Gyro, Reuben, Jalapeno Bites
The food was cold and the cashier wouldn't listen to my order so it was wrong. And I had to add my shake on a separate order cause the other employee with a headset heard me say a jomocha shake and brought it over buy she was like she didn't order that I knocked on the window Said yes I did.
Atmosphere: 1
Food: 1
Service: 1
Great food, staff is awesome but please consider training your younger staff to speak up and talk a little slower with elderly
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
Fast, friendly service with delicious food. Very clean. Crew was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Mozzerella Sticks, Roast Beef
One of my favorite places to grab lunch on my break. Just wish they where a little bit faster.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Roast Beef
Kid-friendliness: Kid friendly
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Curly Fries, Roast Beef
Every single time I go to eat at this location they have their lobby locked. What is that about? Are the employees just allowed to lock the doors when they don't want to work? It's 11:28am.
The employees were kind and generous food was very good as well
Atmosphere: 5
Food: 5
Service: 5
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