Friendly folks but they got my order completely wrong.
Atmosphere: 3
Food: 3
Service: 2
Todd Flessner
It's no longer a restaurant, it's a work-a-rant. Opposite of their own advertising pre-covid. The staff was great, but it's not the same SNS I know.
Atmosphere: 3
Food: 4
Service: 3
Ms. Shalanda
I ordered a Frisco Melt with lettuce and tomato, but this is what I received.
Food: 3
Curt Rice
Easy location (just passing thru), good food, but the service is what made it for us. Very kind manager.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hamburger, Steak Burger
Dylan Pratt
Terrible ass place. Shutdown
Renee Shelefontiuk
Drive through
Atmosphere: 4
Food: 5
Service: 5
Tim Kirschner
Ordered online, food was ready in a timely manner. When I got back to my hotel room, 5 miles away, the fries were ice cold. I had our food in an insulated bag. Had to microwave fries, ew, nobody likes microwaved fries, but it's better than freezing cold fries. One burger was cold, one hot. The cheese ordered with the fries was also hot. Put the fries in last so they're hot guys, come on.
Atmosphere: 4
Food: 1
Service: 4
Cale Boyd
Food is always good here. I like ordering at the kiosk. Helps them get food out faster.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger, Steak Burger
D
Delicious as usual. Staff was very friendly and helpful. Fries were a little salty, but that's okay.
Atmosphere: 5
Food: 5
Service: 5
Sebastian Hurtado
Chris manager is the rudest lady in the service industry. I had simple questions and she was yelling at me the whole time. Personally I would never allow this service in a restaurant as a manager
The staff is Amazing here! The food is Always Good and the place is clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Burger, Steak Burger, Oreo M&M, Onion Rings, Chili Mac
Amanda Allison
I've never been to a S&S before-- gotta say, on how the Manager is in here leading her team, taking care of guests (really trying to build community), training staff all at the same time cooking and serving good food, I'm impressed. She should be training other managers if she isn't already. I would have gotten her name but as a first timer I already interrupted her a bunch (how to make a drink with code, etc). NO NAME MANAGER you rock!
Atmosphere: 5
Food: 5
Service: 5
Holly Hires
I placed a mobile order on the app. When I arrived at the restaurant, there wasn't much information about what to do or where to go for mobile orders. I waited for about 5 minutes, and an employee asked if she could help. I told her I had a mobile order, and she kindly explained what to do in the future if all employees are busy. Aside from that minor inconvenience, everything was great!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Steak Burger, Chili Mac
Jessica Scott
Amazing staff that was eager to help! Store manager was also very friendly and helpful, applying discounts etc…will definitely be back soon! Food was also excellent!!!!
Atmosphere: 5
Food: 5
Service: 5
Carolyn Allison
First Time having Dinner at a Steak n Shake - Not disappointed - Great Staff.
Friendly folks but they got my order completely wrong.
Atmosphere: 3
Food: 3
Service: 2
It's no longer a restaurant, it's a work-a-rant. Opposite of their own advertising pre-covid. The staff was great, but it's not the same SNS I know.
Atmosphere: 3
Food: 4
Service: 3
I ordered a Frisco Melt with lettuce and tomato, but this is what I received.
Food: 3
Easy location (just passing thru), good food, but the service is what made it for us. Very kind manager.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hamburger, Steak Burger
Terrible ass place. Shutdown
Drive through
Atmosphere: 4
Food: 5
Service: 5
Ordered online, food was ready in a timely manner. When I got back to my hotel room, 5 miles away, the fries were ice cold. I had our food in an insulated bag. Had to microwave fries, ew, nobody likes microwaved fries, but it's better than freezing cold fries. One burger was cold, one hot. The cheese ordered with the fries was also hot. Put the fries in last so they're hot guys, come on.
Atmosphere: 4
Food: 1
Service: 4
Food is always good here. I like ordering at the kiosk. Helps them get food out faster.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger, Steak Burger
Delicious as usual. Staff was very friendly and helpful. Fries were a little salty, but that's okay.
Atmosphere: 5
Food: 5
Service: 5
Chris manager is the rudest lady in the service industry. I had simple questions and she was yelling at me the whole time. Personally I would never allow this service in a restaurant as a manager
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The staff is Amazing here! The food is Always Good and the place is clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Burger, Steak Burger, Oreo M&M, Onion Rings, Chili Mac
I've never been to a S&S before-- gotta say, on how the Manager is in here leading her team, taking care of guests (really trying to build community), training staff all at the same time cooking and serving good food, I'm impressed. She should be training other managers if she isn't already. I would have gotten her name but as a first timer I already interrupted her a bunch (how to make a drink with code, etc). NO NAME MANAGER you rock!
Atmosphere: 5
Food: 5
Service: 5
I placed a mobile order on the app. When I arrived at the restaurant, there wasn't much information about what to do or where to go for mobile orders. I waited for about 5 minutes, and an employee asked if she could help. I told her I had a mobile order, and she kindly explained what to do in the future if all employees are busy. Aside from that minor inconvenience, everything was great!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Steak Burger, Chili Mac
Amazing staff that was eager to help! Store manager was also very friendly and helpful, applying discounts etc…will definitely be back soon! Food was also excellent!!!!
Atmosphere: 5
Food: 5
Service: 5
First Time having Dinner at a Steak n Shake - Not disappointed - Great Staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Steak Burger
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