Loved the meal and would recommend. The milkshakes are wonderful. The drive thru was efficient.
Atmosphere: 4
Food: 5
Service: 4
AJ Shorsey
My burger was super dry and my fries were cold
Atmosphere: 3
Food: 2
Service: 3
J. Pickett
The food is really good here, the service isn't much being that you have to order through a kiosk. The facility was really nice and clean and my son played the claw machine(doesn't have enough pressure to pick up anything)
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Onion Rings, Original Steak Burger, Chicken Strips and Fries, Cheeseburger Special
Stella
Ordered chili 5 ways through the drive thru. Was looking forward to some good ole' chili 5 ways. However, when I took a bite, the sauce tasted like straight up ketchup with hot sauce in it. VERY disappointed! Quickly ruined my appetite. Definitely Not the good ole chili 5 ways I was looking forward to. 👎
Atmosphere: 3
Food: 1
Service: 3
Gerald Garretson
This all automated process is terrible! Pay through the nose for one drink that have to scan receipt to work ! Tea is terrible and cant switch
Parking: Clean but small and slow
Atmosphere: 3
Service: 1
Mary Seyfert
I order my food to go. French fries were cold. The chili 3 ways was cold tasteless and very liquid. I am sad I spent $25 on food that is not made like it used too.
Atmosphere: 4
Food: 2
Service: 3
Resa Bane
They have really lost their atmosphere after the pandemic. It would benefit greatly to bring back wait staff. I've only visited inside once since 2020, and there was no one inside, only kiosks. It was even difficult to make contact with staff to ask them to change my order to take out. It was disheartening.
Atmosphere: 1
Food: 5
Service: 3
Jayda
Workers are rude
Atmosphere: 1
Food: 1
Service: 1
Stacy pratt
Kid-friendliness: Kid friendly
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili 5-Way
Robert Nier
Don't like that you can't go in and sit down and get waited on, you half to place your order through a machine and pay for it in the machine, then it ask for a tip, no way in hell am I gonna tip a damn machine, then you go sit and wait till they bring it to you, we go to the drive up and sometimes they screw your order up needs to go backbthe way it was, pretty sad all the jobs being lost because of a computer machine, you should be ashamed or close the doors.
I spent $50 on food to feed my family and everything was incorrect and cold I asked for my cheeseburgers to be plain and they had everything on them… it’s a waste of time and money
Food: 1
Service: 1
Laura Crystal
Raised the price of the $4 menu but u don't realize it unless you're paying close attn to the menu board. Very sneaky how the drive thru menu board looks EXACTLY the same! They just erased the 4 at the top. The $4 menu still has their 4 meals separate from the other. Wish I'd taken a pic bc explaining it doesn't do it service. At least the other businesses have the decency to not be shady abt their increases
Food: 4
Service: 4
Karter Pruitt
Went there for a quick bite with my wife and son and my son wanted to play the claw machine and he won but it got stuck above the chute so he asked the manager nicely if he could get it for him and he said welp that’s unfortunate for you and walked away. Then as we were getting into our vehicle to leave we were circling the building to get turned around to head home and he stood at the window with the stuffed animal and waved at my son. So as any kid he felt defeated and wondered why the man couldn’t give him the stuffed animal the whole way home cause he won it fair and square so will not be going back. Everyone was just rude and our food basically got thrown at us and wasn’t very good. Not to mention two other people left because they kept messing up they’re order than proceeded to get angry with the customer so it’s a 1-5 for me.
Atmosphere: 1
Food: 2
Service: 1
Paul Solomon
I did just love steak n shake what happen. Turned in to a real hole in the wall. You got to be closing soon.
Atmosphere: 1
Food: 1
Service: 1
Zekial Knipe
The service was great, Its just empty and not maintained properly.
Loved the meal and would recommend. The milkshakes are wonderful. The drive thru was efficient.
Atmosphere: 4
Food: 5
Service: 4
My burger was super dry and my fries were cold
Atmosphere: 3
Food: 2
Service: 3
The food is really good here, the service isn't much being that you have to order through a kiosk. The facility was really nice and clean and my son played the claw machine(doesn't have enough pressure to pick up anything)
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Onion Rings, Original Steak Burger, Chicken Strips and Fries, Cheeseburger Special
Ordered chili 5 ways through the drive thru. Was looking forward to some good ole' chili 5 ways. However, when I took a bite, the sauce tasted like straight up ketchup with hot sauce in it. VERY disappointed! Quickly ruined my appetite. Definitely Not the good ole chili 5 ways I was looking forward to. 👎
Atmosphere: 3
Food: 1
Service: 3
This all automated process is terrible! Pay through the nose for one drink that have to scan receipt to work ! Tea is terrible and cant switch
Parking: Clean but small and slow
Atmosphere: 3
Service: 1
I order my food to go. French fries were cold. The chili 3 ways was cold tasteless and very liquid. I am sad I spent $25 on food that is not made like it used too.
Atmosphere: 4
Food: 2
Service: 3
They have really lost their atmosphere after the pandemic. It would benefit greatly to bring back wait staff. I've only visited inside once since 2020, and there was no one inside, only kiosks. It was even difficult to make contact with staff to ask them to change my order to take out. It was disheartening.
Atmosphere: 1
Food: 5
Service: 3
Workers are rude
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: Kid friendly
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili 5-Way
Don't like that you can't go in and sit down and get waited on, you half to place your order through a machine and pay for it in the machine, then it ask for a tip, no way in hell am I gonna tip a damn machine, then you go sit and wait till they bring it to you, we go to the drive up and sometimes they screw your order up needs to go backbthe way it was, pretty sad all the jobs being lost because of a computer machine, you should be ashamed or close the doors.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I spent $50 on food to feed my family and everything was incorrect and cold I asked for my cheeseburgers to be plain and they had everything on them… it’s a waste of time and money
Food: 1
Service: 1
Raised the price of the $4 menu but u don't realize it unless you're paying close attn to the menu board. Very sneaky how the drive thru menu board looks EXACTLY the same! They just erased the 4 at the top. The $4 menu still has their 4 meals separate from the other. Wish I'd taken a pic bc explaining it doesn't do it service.
At least the other businesses have the decency to not be shady abt their increases
Food: 4
Service: 4
Went there for a quick bite with my wife and son and my son wanted to play the claw machine and he won but it got stuck above the chute so he asked the manager nicely if he could get it for him and he said welp that’s unfortunate for you and walked away. Then as we were getting into our vehicle to leave we were circling the building to get turned around to head home and he stood at the window with the stuffed animal and waved at my son. So as any kid he felt defeated and wondered why the man couldn’t give him the stuffed animal the whole way home cause he won it fair and square so will not be going back. Everyone was just rude and our food basically got thrown at us and wasn’t very good. Not to mention two other people left because they kept messing up they’re order than proceeded to get angry with the customer so it’s a 1-5 for me.
Atmosphere: 1
Food: 2
Service: 1
I did just love steak n shake what happen. Turned in to a real hole in the wall. You got to be closing soon.
Atmosphere: 1
Food: 1
Service: 1
The service was great, Its just empty and not maintained properly.
Atmosphere: 1
Food: 5
Service: 4
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