This dunkin has gone downhill so fast over the last couple of months. They used to be my go to dunkin where I never had any issues, now every single food and drink item I purchase is almost always disgusting. Every latte I order I end up drinking ground espresso straight out of the cup which is disgusting (is this because the machines are not being cleaned out or what?) and any cold brew/coffee tastes like water with milk. Food items are hit or miss - some are fine, some are half assed. Not asking a lot here, just asking for my shit to be done correctly since I am paying for it with my money??? Don’t waste your hard earned money here and find a different Dunkin to go to!
Martin Tarchugovski
This place has gone downhill fast. The girl at the counter doesn’t even understand English, and the coffee tastes like straight-up water. It’s honestly pathetic — I’m done wasting money here. Never coming back.
Jig G
I usually prefer Dunkin’ over Starbucks — something about Dunkin’s coffee just hits right, and even their cold water tends to taste fresher. But this particular location really misses the mark.
From the moment I walked in, it felt like a completely different Dunkin’. The quality, service, and overall atmosphere were nowhere near what I’ve come to expect from the brand. It honestly makes me wonder if corporate has ever checked in on this store, because it could really use some serious retraining to maintain Dunkin’s usual standards.
To make matters worse, they close the inside early, leaving only the drive-thru open during the early evening hours — which is highly inconvenient for regular customers who prefer to come in, sit down, or order inside.
Overall, this is one of the most disappointing Dunkin’ locations I’ve ever visited. I genuinely hope management or corporate takes notice and works to bring this store up to the level that truly represents the Dunkin’ name.
Atmosphere: 1
Food: 1
Service: 1
Jason Vargas
Same experience as previously reported. Coffee taste like water and cream. No coffee flavor at all. Called to let them know. They said the pot was fresh. Not sure what the issue is. Maybe the machine or maybe reusing the coffee grinds for more than one pot? Won't be back.
Atmosphere: 2
Food: 1
Service: 3
colleen carroll
The gentleman with glasses working the drive thru on morning weekdays is absolutely rude. Literally doesn’t say a word, hello, thank you, goodbye, nothing.
I’ve come here 95% of most mornings for the past 5 years. He can’t be bothered to get my order right although he knows it by heart. Gave me the wrong order again this morning. Literally just doesn’t care.
Over it and heading to the new Dunkin on Kingery. This guy is terrible.
Atmosphere: 1
Food: 5
Service: 2
Ivo Gjurchevski
Me: Can i have my coffee with 1 sugar? Employee: Yes Coffee arrives with 4 sugars You only have one job…
Atmosphere: 1
Food: 1
Service: 1
h h
Coffee for the last few times have been just water and cream. Somwhing wro g woth this coffee, I would not order from here anymore. Dont recommend.
Food: 1
K Humble
Everyone working there was friendly. It was busy but ran very efficiently and took no time at all to get coffee and food!
Atmosphere: 5
Food: 5
Service: 5
Tour281
Good place.good coffee
Matt J
This was absolutely terrible, they want you to use a kiosk to order, and then when you go to the kiosk, they only have half the donuts. This is terrible.
Sloppy service. I ordered 3 coffees XL with 4 creams and 4 sugars for 2-3 days in a row and they can't seem to get that simple order right.
Atmosphere: 1
Service: 1
Simas Gu
this was the worst dunkin I've ever had. One of my donuts were moldy and smelled so bad. I hope this place goes down
Atmosphere: 1
Food: 1
Service: 1
Helena Field
I ordered an oatmilk latte and I saw the employee make my drink with regular milk, which I’m allergic to. I asked them to please make it with oatmilk and they replied they did. Then the manager got involved and she said it was oatmilk. The employee who made it never went near the oatmilk and had the open bottle of regular whole milk that I had just seen her use next to her. They didn’t make me another drink so it was just a waste of money for me.
Alejandro Corona
Slow servixe.. Great coffee.. this is my second time and still slow service
Atmosphere: 5
Food: 5
Service: 3
Dax G
Supposed to be 24 hour but if you come at night they ignore the drive through. I wonder how to call corporate
This dunkin has gone downhill so fast over the last couple of months. They used to be my go to dunkin where I never had any issues, now every single food and drink item I purchase is almost always disgusting. Every latte I order I end up drinking ground espresso straight out of the cup which is disgusting (is this because the machines are not being cleaned out or what?) and any cold brew/coffee tastes like water with milk. Food items are hit or miss - some are fine, some are half assed. Not asking a lot here, just asking for my shit to be done correctly since I am paying for it with my money??? Don’t waste your hard earned money here and find a different Dunkin to go to!
This place has gone downhill fast. The girl at the counter doesn’t even understand English, and the coffee tastes like straight-up water. It’s honestly pathetic — I’m done wasting money here. Never coming back.
I usually prefer Dunkin’ over Starbucks — something about Dunkin’s coffee just hits right, and even their cold water tends to taste fresher. But this particular location really misses the mark.
From the moment I walked in, it felt like a completely different Dunkin’. The quality, service, and overall atmosphere were nowhere near what I’ve come to expect from the brand. It honestly makes me wonder if corporate has ever checked in on this store, because it could really use some serious retraining to maintain Dunkin’s usual standards.
To make matters worse, they close the inside early, leaving only the drive-thru open during the early evening hours — which is highly inconvenient for regular customers who prefer to come in, sit down, or order inside.
Overall, this is one of the most disappointing Dunkin’ locations I’ve ever visited. I genuinely hope management or corporate takes notice and works to bring this store up to the level that truly represents the Dunkin’ name.
Atmosphere: 1
Food: 1
Service: 1
Same experience as previously reported. Coffee taste like water and cream. No coffee flavor at all. Called to let them know. They said the pot was fresh. Not sure what the issue is. Maybe the machine or maybe reusing the coffee grinds for more than one pot? Won't be back.
Atmosphere: 2
Food: 1
Service: 3
The gentleman with glasses working the drive thru on morning weekdays is absolutely rude. Literally doesn’t say a word, hello, thank you, goodbye, nothing.
I’ve come here 95% of most mornings for the past 5 years. He can’t be bothered to get my order right although he knows it by heart. Gave me the wrong order again this morning. Literally just doesn’t care.
Over it and heading to the new Dunkin on Kingery. This guy is terrible.
Atmosphere: 1
Food: 5
Service: 2
Me: Can i have my coffee with 1 sugar?
Employee: Yes
Coffee arrives with 4 sugars
You only have one job…
Atmosphere: 1
Food: 1
Service: 1
Coffee for the last few times have been just water and cream. Somwhing wro g woth this coffee, I would not order from here anymore. Dont recommend.
Food: 1
Everyone working there was friendly. It was busy but ran very efficiently and took no time at all to get coffee and food!
Atmosphere: 5
Food: 5
Service: 5
Good place.good coffee
This was absolutely terrible, they want you to use a kiosk to order, and then when you go to the kiosk, they only have half the donuts. This is terrible.
Service: 1
Restaurantji Recommends
Sloppy service. I ordered 3 coffees XL with 4 creams and 4 sugars for 2-3 days in a row and they can't seem to get that simple order right.
Atmosphere: 1
Service: 1
this was the worst dunkin I've ever had. One of my donuts were moldy and smelled so bad. I hope this place goes down
Atmosphere: 1
Food: 1
Service: 1
I ordered an oatmilk latte and I saw the employee make my drink with regular milk, which I’m allergic to. I asked them to please make it with oatmilk and they replied they did. Then the manager got involved and she said it was oatmilk. The employee who made it never went near the oatmilk and had the open bottle of regular whole milk that I had just seen her use next to her. They didn’t make me another drink so it was just a waste of money for me.
Slow servixe.. Great coffee.. this is my second time and still slow service
Atmosphere: 5
Food: 5
Service: 3
Supposed to be 24 hour but if you come at night they ignore the drive through. I wonder how to call corporate
Atmosphere: 2
Food: 1
Service: 1
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