Customer service was good. My complaint was the 2 sandwiches we got, one flatbread & one Italian bread. I asked them to lightly toast the flatbread only. Once I got home it was so hard we could of made pita chips. Wife could not even bite into her sandwich she could only eat the fixings inside. The second sandwich, Italian bread was so hard that the top was actually breaking/flaking off. So bad that the bread was actually turning more into a powder and not crumbs. These have to be the worst sandwiches we have ever had. This is not the first time something like this has happen to us but I normally will brush it off and give them a second chance. After this round I don't think I can return to this location, to many of the same issues. Good luck to the other customers, hopefully your experience is better than ours.
Rosa Delacruz
Honestly, we stopped because my husband wanted a quick bite and i used their restroom. My husband stood by the counter to order and no one came out from the back. He saw people look to see if there was any customers, but they never came out to see what he wanted. We are Hispanic, and do speak English, so we hate when people ignore us so they don't have to deal with someone who may not speak the language.... ugh
Atmosphere: 1
Food: 1
Service: 1
Keyara Montgomery
i had ordered a mobile order and went in too see one person working, raymann, i think his name was, and he had 4 mobile orders of a bunch of sandwiches plus people coming in to order, he was frantically running around trying to make sandwiches and call his management team to send some one in. after he was basically done with one mobile order they had sent someone it's. this guy deserves a raise.
Atmosphere: 1
Food: 5
Service: 5
Keys cheeze
i had ordered a mobile order and went in too see one person working, raymann, i think his name was, and he had 4 mobile orders of a bunch of sandwiches plus people coming in to order, he was frantically running around trying to make sandwiches and call his management team to send some one in. after he was basically done with one mobile order they had sent someone it's. this guy deserves a raise.
Atmosphere: 1
Food: 5
Service: 5
John Magyar
Quick, clean friendly service.
Derek Bryan
Standard Subway food. Tasty and polite workers.
Atmosphere: 5
Food: 5
Service: 5
LunaBella StormWitch
Our force stop all the time we come back from rockford to our town, the cashiers are friendly, the food is delicious, and the bread is always fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sweet Onion Chicken Teriyaki, Doritos Nacho Cheese, The Hotshot Italiano, White Chip Macadamia Nut, Fountain Beverage, Subway Club, The Boss, Teriyaki Blitz, Oven
J Gooch
The only place to get a quick bite within 15 miles. I use the app to order. My first view is a man smoking a cigarette right in front of the building. I go in to pick up, I am apologetically informed fountain drink that my fountain drink of choice that I ordered is unavailable and in fact there are only two options and there is no ice. I then view the bottles in the fridge and ask if I could upgrade to a bottle of which was told to go ahead and take one. The employee apologized. After I take my order with me and am looking through items I noticed the kids meal I ordered is only a sandwich missing a toy and a side. Please fix these issues, i pray your business thrives if all issue are dealt with
Richard McDonald
Tried to charge me $4 for cheese on my wrap, and no it wasn’t extra cheese. I ended up leaving and headed down the road to loves new subway 3 min down the road and the cheese was included, i then also asked how much extra was and they said .50 cents. Hopefully the owner gets pricing in check comparably as I personally won’t be returning after today, and I’m sure more will be done with this place as well.
Sheila Edmonson
They won't give you dressing on the side the won't separate any thing on sandwich so you can put it together at home
Parking: Never cars there always empty now I know why
Same boring sandwich , needs more meats and less bread , and the price is getting ridiculous
Joel F
Expensive and not fresh, not good at all.$17,00 dollars for a foot long. I wont care if the vegetables are fresh, I didn’t even get lettuce because it was brown.The lady was trying to give me the best spinach because it was bad also.Very unacceptable for the price.I rather get the food in Rockford IL,
Customer service was good. My complaint was the 2 sandwiches we got, one flatbread & one Italian bread. I asked them to lightly toast the flatbread only. Once I got home it was so hard we could of made pita chips. Wife could not even bite into her sandwich she could only eat the fixings inside. The second sandwich, Italian bread was so hard that the top was actually breaking/flaking off. So bad that the bread was actually turning more into a powder and not crumbs. These have to be the worst sandwiches we have ever had. This is not the first time something like this has happen to us but I normally will brush it off and give them a second chance. After this round I don't think I can return to this location, to many of the same issues. Good luck to the other customers, hopefully your experience is better than ours.
Honestly, we stopped because my husband wanted a quick bite and i used their restroom. My husband stood by the counter to order and no one came out from the back. He saw people look to see if there was any customers, but they never came out to see what he wanted. We are Hispanic, and do speak English, so we hate when people ignore us so they don't have to deal with someone who may not speak the language.... ugh
Atmosphere: 1
Food: 1
Service: 1
i had ordered a mobile order and went in too see one person working, raymann, i think his name was, and he had 4 mobile orders of a bunch of sandwiches plus people coming in to order, he was frantically running around trying to make sandwiches and call his management team to send some one in. after he was basically done with one mobile order they had sent someone it's. this guy deserves a raise.
Atmosphere: 1
Food: 5
Service: 5
i had ordered a mobile order and went in too see one person working, raymann, i think his name was, and he had 4 mobile orders of a bunch of sandwiches plus people coming in to order, he was frantically running around trying to make sandwiches and call his management team to send some one in. after he was basically done with one mobile order they had sent someone it's. this guy deserves a raise.
Atmosphere: 1
Food: 5
Service: 5
Quick, clean friendly service.
Standard Subway food. Tasty and polite workers.
Atmosphere: 5
Food: 5
Service: 5
Our force stop all the time we come back from rockford to our town, the cashiers are friendly, the food is delicious, and the bread is always fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Sweet Onion Chicken Teriyaki, Doritos Nacho Cheese, The Hotshot Italiano, White Chip Macadamia Nut, Fountain Beverage, Subway Club, The Boss, Teriyaki Blitz, Oven
The only place to get a quick bite within 15 miles. I use the app to order. My first view is a man smoking a cigarette right in front of the building. I go in to pick up, I am apologetically informed fountain drink that my fountain drink of choice that I ordered is unavailable and in fact there are only two options and there is no ice. I then view the bottles in the fridge and ask if I could upgrade to a bottle of which was told to go ahead and take one. The employee apologized. After I take my order with me and am looking through items I noticed the kids meal I ordered is only a sandwich missing a toy and a side. Please fix these issues, i pray your business thrives if all issue are dealt with
Tried to charge me $4 for cheese on my wrap, and no it wasn’t extra cheese. I ended up leaving and headed down the road to loves new subway 3 min down the road and the cheese was included, i then also asked how much extra was and they said .50 cents. Hopefully the owner gets pricing in check comparably as I personally won’t be returning after today, and I’m sure more will be done with this place as well.
They won't give you dressing on the side the won't separate any thing on sandwich so you can put it together at home
Parking: Never cars there always empty now I know why
Restaurantji Recommends
Always good. I enjoy my regular most weeks at 11.
Same boring sandwich , needs more meats and less bread , and the price is getting ridiculous
Expensive and not fresh, not good at all.$17,00 dollars for a foot long. I wont care if the vegetables are fresh, I didn’t even get lettuce because it was brown.The lady was trying to give me the best spinach because it was bad also.Very unacceptable for the price.I rather get the food in Rockford IL,
Always good. I enjoy my regular most weeks at 11.
Always quick servicee
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