I was late here by the video of the employee, denying a homeless person inside and she just wanted a cup of water. Thank God for the man who came and paid for her meal and still the manager didn’t allow her and disgusting. You guys could never get my money.
Michelle Leynes
This is the best sweetgreen by far. Not only is the service crew sweet and Sweetgreen attentive of their regulars, out of all the sweetgreens I’ve been to they hold true to the quality of the freshness of their foods. I actually get upset because this is not my local one, but the one I go to when I go to work, so when I have to order delivery the food just is not as appetizing as when I go to Deer Park. Thank you Samantha, the management crew, and Anya for being so great. You make every experience a pleasure.
Brandon Waterman
a solitary youtube video lead me here, and to say I was heartbroken is beyond description. A homeless woman simply wanted a bit of water and it was caught on camera how she was treated. ice water/hot water, it will not kill your business to be kind. until the employee/manager saw he was being recorded, he treated that woman like absolute trash. do better.
Jenny Penich
I placed an Uber Eats order today and mistakenly selected the wrong location, 15 miles away. When I arrived to collect my order, the manager told me I had to go to the other location. I asked if she would accept the order if I contacted them, but she refused and insisted I drive to Schaumburg to pick it up.
When I requested to speak to another manager, she claimed she was the only one available and would not remake the order, even if I canceled and reordered. Meanwhile, she was distracted by friends visiting her at work.
While I acknowledge my mistake, her lack of assistance was disappointing, especially for a premium-priced service. I’ve decided to take my business elsewhere.
Kudos to Uber Eats for promptly resolving the issue and canceling the order.
Jamie Yebra
I placed an order for pickup for 4 salads. I arrived right on time and when I asked if the salads were ready I was told that someone must have stolen them off the shelf. Richard the Manager said this happens all the time and they didn’t have time to watch the food. I asked them to remake the salads and he said he couldn’t do that and I had to email customer service to get a refund and put in a new order. Horrible customer service and I definitely will never be back.
Samantha lopez
I love this place. Everyone is so nice and I love how helpful they are. It’s so clean
Are Ly
Tried to reach the Torrance location but they have no legit phone#. Son got violently food poisoned after eating there last night. His stomach started hurting at night then threw up several times and got diarrhea thru the night and morning. He ate blackened chicken kale bowl, and didn't finish it as he found hair at the bottom of bowl. I had different kind. He has been in pain moaning all day. Why is it so hard to reach the restaurant? I couldn't leave home all day to take care of my son. Did anyone else get sick? There were only a few people there when we ate there. Someone sweetgreen need to do something. He might have to miss school tmrw because of this. He is still not better.
Kayla Champagne
I don't usually write reviews but the Bedford NH location has terrible customer service. The manager is rude and unprofessional. Not only that but there's some bug on the website that altered our pick up time and then there was absolutely no way to contact the store to correct it so we had to go in person to fix the pick up time for an almost $160 order only for the customer service texting people to GASLIGHT us about the pick up time and tell us it can't be changed! 0/5 Stars don't bother going here.
Lauren Sonnicksen
They ALWAYS get the orders wrong. You pay $20 for a salad that takes ordering two times for them to get it right. I’ve complained about this before and sweetgreen has done nothing about it.
I was in around 7 and the food was not fresh, the rice was hard as a rock, broccoli not warm like usual, and could tell a lot of the trays were sitting out old. Not worth $20 at all
Atmosphere: 3
Food: 1
Service: 2
Emily Stephens
The server Natalie was especially amazing!!
Karolina Szalunas Battaglia
There were bugs embedded in my salad.
Lara Baida
Delicious food So nice and fresh
Atmosphere: 5
Food: 5
Service: 5
Kevin Johnson
I got a bowl with salmon and everything in mine was fantastic. My daughter got the steak and the stake was decent. She added carrots to hers and she didn't like them. They seemed dried out. It is definitely on the expensive side though.
Healthy and Tasty !
I was late here by the video of the employee, denying a homeless person inside and she just wanted a cup of water. Thank God for the man who came and paid for her meal and still the manager didn’t allow her and disgusting. You guys could never get my money.
This is the best sweetgreen by far. Not only is the service crew sweet and Sweetgreen attentive of their regulars, out of all the sweetgreens I’ve been to they hold true to the quality of the freshness of their foods. I actually get upset because this is not my local one, but the one I go to when I go to work, so when I have to order delivery the food just is not as appetizing as when I go to Deer Park. Thank you Samantha, the management crew, and Anya for being so great. You make every experience a pleasure.
a solitary youtube video lead me here, and to say I was heartbroken is beyond description. A homeless woman simply wanted a bit of water and it was caught on camera how she was treated. ice water/hot water, it will not kill your business to be kind. until the employee/manager saw he was being recorded, he treated that woman like absolute trash. do better.
I placed an Uber Eats order today and mistakenly selected the wrong location, 15 miles away. When I arrived to collect my order, the manager told me I had to go to the other location. I asked if she would accept the order if I contacted them, but she refused and insisted I drive to Schaumburg to pick it up.
When I requested to speak to another manager, she claimed she was the only one available and would not remake the order, even if I canceled and reordered. Meanwhile, she was distracted by friends visiting her at work.
While I acknowledge my mistake, her lack of assistance was disappointing, especially for a premium-priced service. I’ve decided to take my business elsewhere.
Kudos to Uber Eats for promptly resolving the issue and canceling the order.
I placed an order for pickup for 4 salads. I arrived right on time and when I asked if the salads were ready I was told that someone must have stolen them off the shelf. Richard the Manager said this happens all the time and they didn’t have time to watch the food. I asked them to remake the salads and he said he couldn’t do that and I had to email customer service to get a refund and put in a new order. Horrible customer service and I definitely will never be back.
I love this place. Everyone is so nice and I love how helpful they are. It’s so clean
Tried to reach the Torrance location but they have no legit phone#. Son got violently food poisoned after eating there last night. His stomach started hurting at night then threw up several times and got diarrhea thru the night and morning. He ate blackened chicken kale bowl, and didn't finish it as he found hair at the bottom of bowl. I had different kind. He has been in pain moaning all day. Why is it so hard to reach the restaurant? I couldn't leave home all day to take care of my son. Did anyone else get sick? There were only a few people there when we ate there. Someone sweetgreen need to do something. He might have to miss school tmrw because of this. He is still not better.
I don't usually write reviews but the Bedford NH location has terrible customer service. The manager is rude and unprofessional. Not only that but there's some bug on the website that altered our pick up time and then there was absolutely no way to contact the store to correct it so we had to go in person to fix the pick up time for an almost $160 order only for the customer service texting people to GASLIGHT us about the pick up time and tell us it can't be changed! 0/5 Stars don't bother going here.
They ALWAYS get the orders wrong. You pay $20 for a salad that takes ordering two times for them to get it right. I’ve complained about this before and sweetgreen has done nothing about it.
Food: 1
Restaurantji Recommends
I was in around 7 and the food was not fresh, the rice was hard as a rock, broccoli not warm like usual, and could tell a lot of the trays were sitting out old. Not worth $20 at all
Atmosphere: 3
Food: 1
Service: 2
The server Natalie was especially amazing!!
There were bugs embedded in my salad.
Delicious food So nice and fresh
Atmosphere: 5
Food: 5
Service: 5
I got a bowl with salmon and everything in mine was fantastic. My daughter got the steak and the stake was decent. She added carrots to hers and she didn't like them. They seemed dried out. It is definitely on the expensive side though.
Atmosphere: 5
Food: 4
Service: 5
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