Baskin-Robbins

499 Lake Cook Rd, Deerfield
(847) 272-6100

Recent Reviews

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Day Frog

This is by far the best B&R I’ve been to in a long time. Clean, excellent service, and great atmosphere. Music on the patio was great.

Atmosphere: 5

Food: 5

Service: 5

sheena da Cunha

Ice Cream was a little Frostbit,

Nick

I ordered a cake for the 24th, took it home and went to go serve it to everyone at the party and when people started eating it it had a nasty taste and was the worst cake I have ever had. So I called to get a refund from the store and they told me no you can’t have a refund. So I called corporate to get this situation resolved and they took my information and sent it to the store. So today the district manager called me just to tell me I waited too long to call them and they will not give me a refund at all. I will never go to this company for anything anymore. Worst customer service I have had in a long time!!

Richie Lim

Not bad

Angel B

Seriously?? "Valentine's". Deerfield location come on!!??‍♀️

ABDULWAHED BinAbdulsalam

Very nice and worth a try

Mario Lalonde

Great service. Generous portions of excellent ice cream.

Lilly Ba

Crazy disorganized place. Don’t order anything from this place.

Lilly Bakken

Crazy disorganized place. Don’t order anything from this place.

Maria Slavens

Love this place. Obviously the chocolate, the deserts, and great coffee. Yet, I love the food here Picture shows the omelet Provencal and Pumpkin Spice Latte with house made pumpkin puree.

Amy Lenz

Very courteous and knowledgable staff. They not only made a fantastic birthday cake, but also spent the time with us to design it! Thanks to Art and staff for an outstanding cake!

Omar Chavez

Very bad attitude from the guy at the window

Reepal Dalal

This place has terrible customer service. I called looking for a cake and the lady told me that she's too busy to talk to me and hung up. Management should train their employees better. I was about to purchase a $35 cake, but I guess not.

Jill Vanschlndel

I love the place and people are friendly

hoda samareh afsari

Very rude employee in drive thru Thursday night!he talked really bad to some delivery driver instead of helping him!because he needed help to place the order for customer!

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