Dunkin'
499 Lake Cook Rd, Deerfield
(847) 272-6100
Recent Reviews
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I work down the street so I stop over now and again for coffee ect. The staff are always RUDE and slow as can be. NEVER get the order correct and just don't care about the customer. Donuts are stale never fresh
Atmosphere: 4
Food: 2
Service: 1
Speedy service & great drinks! I couldn’t have asked for anything more. The snackin bacon & Sabrina Strawberry Daydream Refresher here are amazing! I wish this was my neighborhood Dunkin 😩
Food: 5
Service: 5
Service was quick and efficient and friendly. What more can I ask for?
Atmosphere: 5
Food: 5
Service: 5
Jovel is very polite and accommodating she always smile to the customers.
Atmosphere: 5
Food: 5
Service: 5
This is the 2nd time I have requested same drink and they got it wrong! If I pay for a service and an item I should get that service and item.
Service: 1
I don't understand how one location, can screw up almost every single order. I'm pregnant with significant nausea and felt good enough to go out today to grab myself some lunch from Dunkin. I ordered the easiest order in the world. Two wake up wraps with bacon, and no cheese. I reiterated no cheese more than once to prevent getting home and opening my food to cheese. It's my fault I didn't check before leaving obviously now wish I would have but of course I get home to cheese smothered food. I sent a complaint in for a refund hopefully I can recieve it as this location can't get an order right ever. So disappointing. Small problem yes, but inconvienent as can be especially when you're pregnant and hardly have the energy to leave the house.
Atmosphere: 1
Food: 1
Service: 1
I love the way staff accommodate us … 5⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
I honestly don't know how they have 4 stars, service is bellow zero. Will never go there again. They gave me wrong order in drive through. Very very bad service. Never again will visit that place.beware.
Atmosphere: 1
Food: 1
Service: 1
Love Dunkin, foods good and drinks are good, drive through lane sucks
Food: 4
Service: 4
Ordered a medium jot chocolate and the cup was barley half full this unacceptable
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I think staff needs more training.
Missed two orders, and staff insisted we gave her wrong orders instead of accommodating missed orders had to argue...
Atmosphere: 4
Food: 4
Service: 2
Busy during morning hours long line at drive thru, that cause headache to traffic interactions in front while you try to leave the drive thru.
Atmosphere: 3
Food: 2
Service: 3
Terrible waiting
Great location with friendly fast staff!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
I went in wasn’t feeling the best and I met the server named James. He was very polite very helpful and even gave me a free donut. Now that is how service should be thank you very much.
Atmosphere: 5
Food: 5
Service: 5
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