If there is a closer location to choose from I suggest you go there. The franchise owner here is extremely rude and doesn’t welcome their customers with even a shred of respect. On top of that they’re super stingy with ingredients. I asked for more spinach and they gave me a hard time about it. Never returning there again
Atmosphere: 1
Food: 1
Service: 1
Erbol
While the customers are eating there, they are sweeping the room. Do you know what pollination is?
Atmosphere: 1
Food: 1
Service: 1
Alex Garcia
I didn't ask for tomato sauce and he gave it to me and didn't ask me what vegetable I wanted, he made it tasteless his job
Food: 1
Service: 1
Diamond Family
This place is way too overpriced. I got just one sandwich and a soda, and it cost me $26! Honestly, it’s not worth it. If you’re looking for a more reasonable meal, I’d recommend going somewhere else.
Dmitrii Gontar
I order sandwiches here regularly, but my last pickup order was an absolute rip-off. They left out half of the ingredients I paid for. When I drove all the way back to speak with the manager and ask for my sandwich to be properly redone, she insisted that it was made correctly and even said I must be “blind” if I couldn’t see the ingredients. I’ll attach photos of what I ordered and what I actually received—judge for yourself.
The manager and staff here are completely irresponsible, unprofessional, and rude. I will never order from this place again, and my advice to you is: avoid it at all costs.
Atmosphere: 1
Food: 1
Service: 1
charlie p
The service here is underwhelming. I brought my family here to pick up lunch for an afternoon show at Ravinia. With a picky eater in the family who happens to like Subway, I've visited many locations in the past few years. This was the least friendly hands down. You can do better elsewhere.
Food: 3
Service: 2
Damian Kudra
Worst Subway ever ordered online get there and told me some else took my order and that it's not there problem and refused to re make
Atmosphere: 1
Food: 1
Service: 1
Elijah
Great sandwich’s great service
Atmosphere: 5
Food: 5
Service: 5
Leah L
The older Indian lady is extremely rude and doesnt give you anything. I finally had it after she put 3 pieces of cucumber, when I ask for more she told me “you didn’t request for extra on your mobile order”. I will never go back to this location anymore even though it’s the closest one to me. I’d rather drive out to the one on Cherry lane in Northbrook which is 1000 times better.
Atmosphere: 1
Food: 1
Service: 1
Ricky Patel
I don’t know if it’s the manager, but he gave my wife a hard time twice. I would recommend going to the one on Dundee and Pfingsten or Willow and Sanders over this location.
Sad, this place has changed. I ordered 3 sandwitches with an extra (MORE) option for vegetables.. barely got anything... this is 2nd time it has happened. Very disappointing. Number to call is INVALID... so not sure who operates it and what we are eating from there...
Atmosphere: 1
Food: 1
Service: 1
WHITE KNIGHT
I recently visited a Subway to try their steak sandwich, and unfortunately, the experience did not meet my expectations.
Food Quality and Presentation I found the steak sandwich to be subpar at best. Despite the appealing presentation of the ingredients, the sandwich itself was disappointing. The tomatoes were fresh and ripe, the onions looked great, and the overall presentation of the condiments was wonderful. However, this did not translate to the quality of the sandwich, which fell short of my expectations.
Service and Staff The staff was friendly, which I appreciated, but communication was a challenge. It appeared that the staff did not speak English very well, making it difficult to convey my order accurately. We had to resort to pointing and guessing, which added to the frustration.
Cleanliness and Ambiance On a positive note, the restaurant was extremely clean and had a nice, welcoming ambiance. The cleanliness and presentation of the establishment were commendable, creating a pleasant environment for dining.
Overall While the staff's friendliness and the restaurant's cleanliness were notable, the difficulty in communication and the disappointing quality of the steak sandwich left me unsatisfied. Improvements in communication and food quality would significantly enhance the dining experience.
Atmosphere: 2
Food: 2
Service: 2
Linda Plaza
Great sandwich
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Subway Club
Mary Burchard
I stopped for breakfast here at this location because it was on my way to work I get this sandwich at least 3 times a week but I get it at 2 other locations and I have never spent $15 I have never paid $3 for eggs to be put on a breakfast steak ègg and cheese sandwich this same sandwich atvthenother 2 stores are $10.45 never will I come back never like being over charged
Atmosphere: 1
Food: 1
Service: 1
J J
Great customer service, fresh sandwiches, with great
If there is a closer location to choose from I suggest you go there. The franchise owner here is extremely rude and doesn’t welcome their customers with even a shred of respect. On top of that they’re super stingy with ingredients. I asked for more spinach and they gave me a hard time about it. Never returning there again
Atmosphere: 1
Food: 1
Service: 1
While the customers are eating there, they are sweeping the room. Do you know what pollination is?
Atmosphere: 1
Food: 1
Service: 1
I didn't ask for tomato sauce and he gave it to me and didn't ask me what vegetable I wanted, he made it tasteless his job
Food: 1
Service: 1
This place is way too overpriced. I got just one sandwich and a soda, and it cost me $26! Honestly, it’s not worth it. If you’re looking for a more reasonable meal, I’d recommend going somewhere else.
I order sandwiches here regularly, but my last pickup order was an absolute rip-off. They left out half of the ingredients I paid for. When I drove all the way back to speak with the manager and ask for my sandwich to be properly redone, she insisted that it was made correctly and even said I must be “blind” if I couldn’t see the ingredients. I’ll attach photos of what I ordered and what I actually received—judge for yourself.
The manager and staff here are completely irresponsible, unprofessional, and rude. I will never order from this place again, and my advice to you is: avoid it at all costs.
Atmosphere: 1
Food: 1
Service: 1
The service here is underwhelming. I brought my family here to pick up lunch for an afternoon show at Ravinia. With a picky eater in the family who happens to like Subway, I've visited many locations in the past few years. This was the least friendly hands down. You can do better elsewhere.
Food: 3
Service: 2
Worst Subway ever ordered online get there and told me some else took my order and that it's not there problem and refused to re make
Atmosphere: 1
Food: 1
Service: 1
Great sandwich’s great service
Atmosphere: 5
Food: 5
Service: 5
The older Indian lady is extremely rude and doesnt give you anything. I finally had it after she put 3 pieces of cucumber, when I ask for more she told me “you didn’t request for extra on your mobile order”. I will never go back to this location anymore even though it’s the closest one to me. I’d rather drive out to the one on Cherry lane in Northbrook which is 1000 times better.
Atmosphere: 1
Food: 1
Service: 1
I don’t know if it’s the manager, but he gave my wife a hard time twice. I would recommend going to the one on Dundee and Pfingsten or Willow and Sanders over this location.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Sad, this place has changed. I ordered 3 sandwitches with an extra (MORE) option for vegetables.. barely got anything... this is 2nd time it has happened. Very disappointing. Number to call is INVALID... so not sure who operates it and what we are eating from there...
Atmosphere: 1
Food: 1
Service: 1
I recently visited a Subway to try their steak sandwich, and unfortunately, the experience did not meet my expectations.
Food Quality and Presentation
I found the steak sandwich to be subpar at best. Despite the appealing presentation of the ingredients, the sandwich itself was disappointing. The tomatoes were fresh and ripe, the onions looked great, and the overall presentation of the condiments was wonderful. However, this did not translate to the quality of the sandwich, which fell short of my expectations.
Service and Staff
The staff was friendly, which I appreciated, but communication was a challenge. It appeared that the staff did not speak English very well, making it difficult to convey my order accurately. We had to resort to pointing and guessing, which added to the frustration.
Cleanliness and Ambiance
On a positive note, the restaurant was extremely clean and had a nice, welcoming ambiance. The cleanliness and presentation of the establishment were commendable, creating a pleasant environment for dining.
Overall
While the staff's friendliness and the restaurant's cleanliness were notable, the difficulty in communication and the disappointing quality of the steak sandwich left me unsatisfied. Improvements in communication and food quality would significantly enhance the dining experience.
Atmosphere: 2
Food: 2
Service: 2
Great sandwich
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Subway Club
I stopped for breakfast here at this location because it was on my way to work I get this sandwich at least 3 times a week but I get it at 2 other locations and I have never spent $15 I have never paid $3 for eggs to be put on a breakfast steak ègg and cheese sandwich this same sandwich atvthenother 2 stores are $10.45 never will I come back never like being over charged
Atmosphere: 1
Food: 1
Service: 1
Great customer service, fresh sandwiches, with great
Atmosphere: 3
Food: 5
Service: 5
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