The drive through was not very fast today. Seems like the employee was working both the inside and the drive through windows.
Atmosphere: 5
Food: 5
Service: 5
Cait dan
Okay Aiden. Went tonight with a mobile order. Wanted 2 Dr. Peppers. Came home with 2 cokes. VERY big difference and also not what I paid for. Didn't think it was too hard to read a ticket that had the same drink on it when yall weren't even busy. Smh. You do understand that double checking or even triple checking would save you from an upset customer. Disappointing. Guess this location is just not what it used to be. It's watered down grossness. Dumped it out and smells somewhat like dr.pepper so I'm thinking maybe the machine isn't clean and that's why it's giving a taste that shouldn't be there. Idk. Just gross and sent me into a full blown puke fit. Also, just gonna put this out there incase your thinking I Puked from the food. I still haven't touched the food cause I'm still having an upset stomach almost immediately after drinking whatever it was.
Atmosphere: 1
Food: 3
Service: 3
CatLikes Cakes
Super super pleased with the past 4 times we have gone! We specifically choose the sycamore location over dekalbs just for the friendliness, quick service, and exceptionally tasting food! It seems within the last month or two that they have really hit everything out of the park! Very happy to see the growth!! Thank you so much for all that yall do!! Will always spread the word! š
Atmosphere: 5
Food: 5
Service: 5
Twilight News
Burger King in DeKalb, Illinois, serves food thatās fairly mediocre and not always very fresh. For a more reliable experience, Iād recommend visiting the Burger King in Sycamore if itās closer. Cleanliness and service are average, but the food quality here leaves something to be desired.
Atmosphere: 4
Food: 3
Service: 4
Arianna Ward
I enjoyed my visit
Atmosphere: 5
Food: 5
Service: 5
Fernando J Correa
The service at this Burger King location was exemplary. Staff members demonstrated warmth and professionalism throughout my visit, creating a welcoming atmosphere that elevated the overall experience. My order was prepared accurately and delivered promptly, reflecting both efficiency and attention to detail. The teamās friendly demeanor contributed to a positive and enjoyable environment, making this visit notably pleasant. Such consistency in service and execution reinforces the brandās reputation for reliability and customer satisfaction.
Atmosphere: 5
Food: 5
Service: 5
Stefan Piperov
Outstanding service! Great burgers.
Atmosphere: 5
Food: 5
Service: 5
Fa S
I went to the drive up for a shroom and Swiss. Wasnāt on the menu. I asked the person speaking over the microphone on the drive up orders if they had a mushroom Swiss burger. And he seemed not to know. I thought I was at the wrong fast food place and left. You lost a purchase for 8 men after construction work because your person taking orders didnāt know the menu.
Atmosphere: 5
Food: 1
Service: 1
Jennerlynn Robinson
We were passing thru a very long drive. So we thought we would stop for lunch. 1) only 2 people working doing up front, drive thru and kitchen. The was on person setting back by the bathroom 2) we watch people walk in and out because of no service and 6 car's in the drive thru 3) it took us 20 minutes to get our food and I ordered a whopper meal w/no onion it was not cooked all the way. Pink and cold. Would have taken it back but like I said we were on our way and it was a 3 1/2 hour drive. My husband and son had a burger with bacon meal and they were pink also. Couldn't even eat them. Very very disappointed. It was December 30, 2024 around 11-11:30 We waited 20 minutes for our food at least . I called them and told me I was lying because the "manager" was there and the cook never makes a mistake and she said no way it took that long. She asked what she could do we spent $43 and told me that they really cannt do much because I didn't call them or stop back at the store that day. My receipt didn't matter!! Do not eat at this Buger King they suck!!!!š”
November 6th 2024 9:30 p.m. dude was awesome. Great customer service
Atmosphere: 5
Food: 5
Service: 5
Nicole Reyes
I placed my order through the drive-through and when I got home, I looked through the bags to find I was missing almost half of my order. I live 15 minutes away so I tried calling and their number says āsorry there is no one available to answer the callā and hangs up.
Atmosphere: 1
Food: 1
Service: 1
xio
Mike at the drive thru window was so helpful and kind, took my order very fast and accurate which i usually have problems at this burger king with. Will be returning because of the excellent service!
Atmosphere: 5
Food: 5
Service: 5
Angel E. Perez
First time I've been to a BK in almost a year. The service was a bit slow at the beginning, but two people got on the speaker and told us they would be a little bit. We had to say the first part of our order twice, but they got everything correct. Now, seriously...both of our burgers were effing DELICIOUS. Tasted almost like charcoal grilled, and my Whopper was so hot I had to let it cool off a couple of minutes after my first bite!
Messed up my order and put everything I didn't want on my whopper, also forgot one or my order of nuggets for my roommate. Not really a place I recommend ordering from, especially from GrubHub.
The drive through was not very fast today. Seems like the employee was working both the inside and the drive through windows.
Atmosphere: 5
Food: 5
Service: 5
Okay Aiden. Went tonight with a mobile order. Wanted 2 Dr. Peppers. Came home with 2 cokes. VERY big difference and also not what I paid for. Didn't think it was too hard to read a ticket that had the same drink on it when yall weren't even busy. Smh. You do understand that double checking or even triple checking would save you from an upset customer. Disappointing. Guess this location is just not what it used to be. It's watered down grossness. Dumped it out and smells somewhat like dr.pepper so I'm thinking maybe the machine isn't clean and that's why it's giving a taste that shouldn't be there. Idk. Just gross and sent me into a full blown puke fit. Also, just gonna put this out there incase your thinking I Puked from the food. I still haven't touched the food cause I'm still having an upset stomach almost immediately after drinking whatever it was.
Atmosphere: 1
Food: 3
Service: 3
Super super pleased with the past 4 times we have gone! We specifically choose the sycamore location over dekalbs just for the friendliness, quick service, and exceptionally tasting food! It seems within the last month or two that they have really hit everything out of the park! Very happy to see the growth!! Thank you so much for all that yall do!! Will always spread the word! š
Atmosphere: 5
Food: 5
Service: 5
Burger King in DeKalb, Illinois, serves food thatās fairly mediocre and not always very fresh. For a more reliable experience, Iād recommend visiting the Burger King in Sycamore if itās closer. Cleanliness and service are average, but the food quality here leaves something to be desired.
Atmosphere: 4
Food: 3
Service: 4
I enjoyed my visit
Atmosphere: 5
Food: 5
Service: 5
The service at this Burger King location was exemplary. Staff members demonstrated warmth and professionalism throughout my visit, creating a welcoming atmosphere that elevated the overall experience. My order was prepared accurately and delivered promptly, reflecting both efficiency and attention to detail. The teamās friendly demeanor contributed to a positive and enjoyable environment, making this visit notably pleasant. Such consistency in service and execution reinforces the brandās reputation for reliability and customer satisfaction.
Atmosphere: 5
Food: 5
Service: 5
Outstanding service!
Great burgers.
Atmosphere: 5
Food: 5
Service: 5
I went to the drive up for a shroom and Swiss.
Wasnāt on the menu. I asked the person speaking over the microphone on the drive up orders if they had a mushroom Swiss burger. And he seemed not to know.
I thought I was at the wrong fast food place and left.
You lost a purchase for 8 men after construction work because your person taking orders didnāt know the menu.
Atmosphere: 5
Food: 1
Service: 1
We were passing thru a very long drive. So we thought we would stop for lunch. 1) only 2 people working doing up front, drive thru and kitchen. The was on person setting back by the bathroom
2) we watch people walk in and out because of no service and 6 car's in the drive thru 3) it took us 20 minutes to get our food and I ordered a whopper meal w/no onion it was not cooked all the way. Pink and cold. Would have taken it back but like I said we were on our way and it was a 3 1/2 hour drive. My husband and son had a burger with bacon meal and they were pink also. Couldn't even eat them. Very very disappointed. It was December 30, 2024 around 11-11:30
We waited 20 minutes for our food at least . I called them and told me I was lying because the "manager" was there and the cook never makes a mistake and she said no way it took that long. She asked what she could do we spent $43 and told me that they really cannt do much because I didn't call them or stop back at the store that day. My receipt didn't matter!! Do not eat at this Buger King they suck!!!!š”
Atmosphere: 1
Food: 1
Service: 1
Cheap alternative fast food
Food: 4
Restaurantji Recommends
November 6th 2024 9:30 p.m. dude was awesome. Great customer service
Atmosphere: 5
Food: 5
Service: 5
I placed my order through the drive-through and when I got home, I looked through the bags to find I was missing almost half of my order. I live 15 minutes away so I tried calling and their number says āsorry there is no one available to answer the callā and hangs up.
Atmosphere: 1
Food: 1
Service: 1
Mike at the drive thru window was so helpful and kind, took my order very fast and accurate which i usually have problems at this burger king with. Will be returning because of the excellent service!
Atmosphere: 5
Food: 5
Service: 5
First time I've been to a BK in almost a year. The service was a bit slow at the beginning, but two people got on the speaker and told us they would be a little bit.
We had to say the first part of our order twice, but they got everything correct.
Now, seriously...both of our burgers were effing DELICIOUS. Tasted almost like charcoal grilled, and my Whopper was so hot I had to let it cool off a couple of minutes after my first bite!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flame Grilled Beef, Whopper Patty
Messed up my order and put everything I didn't want on my whopper, also forgot one or my order of nuggets for my roommate. Not really a place I recommend ordering from, especially from GrubHub.
Atmosphere: 3
Food: 1
Service: 1
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