Chipotle Mexican Grill

2383 Sycamore Rd, DeKalb
(815) 754-0379

Recent Reviews

Dustin Johnson

NEVER order online or through a preorder. They will most definitely only give you a half portion, if that. Have to watch them make the food apparently

Atmosphere: 1

Food: 1

Service: 1

Brian Tobin

Just ran through for some carryout. Something is wrong with the rice today March 20, 2024. Tried calling but can't get through. Trying to work through corporate chat support. Both meals were thrown out. Normally great, but no help today. I'll update if/when things are taken care of.

Kriz Rbsn

Sick of this place providing poor quality, sloppy, and mediocre burritos. Unpredictable preparation— never know what ingredients will either be missing or too much or little.

Atmosphere: 1

Food: 1

Service: 1

Kurt Heims

Did an online order for 3 bowls to be pickup at 7:30pm. They did not put names on it like usual so had to figure out which one was who's when 2 had same meat but different toppings. That was screwed up number one. Also added queso for upcharge for one bowl and it wasn't included. Paid extra for nothing. Their website said they close at 10pm. They seemed more interested in closing than doing a good job since they were cleaning up when I got the order. It's going to be hard to order from this chipotle again.

Atmosphere: 1

Food: 1

Service: 1

rawfan2

Been a while since I was last there, wanted to try the new barbacoa, got a nice big hefty burrito, the staff was friendly, the barbacoa was good.

Atmosphere: 4

Food: 5

Service: 5

Haley Marie

Went here for my mom's birthday and the service was quick, friendly and fast! We had plenty of food for leftovers!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Burrito Bowl, Chips

Jon Pruitt

Chipotle is getting less attractive by the visit. This time my chip bag had maybe 9 chips in it. Overpriced and quality of the food is average.

Atmosphere: 3

Food: 3

Service: 4

Brian Mihalik

I always order to go and the food is great the inside always felt awkward to me.

Food: 4

Daniel O'Connell

Great food, couldn't be any more

Atmosphere: 5

Food: 5

Service: 5

kathleen robnett

Yummy ?

Atmosphere: 5

Food: 5

Service: 5

Allan Holder

Went to Chipotles today, when I walked in the guy says cash only the system was down. However he advised me to use the app and place and pay online. No big deal that part worked out okay. however, the two bowls I got were not so good. I ordered Carne Asada for both bowls. I could not believe how small the portions were. What I received for two blows should have been in one bowl. The Carne Asada was cold and tough no flavor. The rice was also cold and clumpy. The other toppings were also meager. I ordered a large bag of chips and was very disappointed in how small they were. I ordered a large drink and while drinking it I noticed a long black hair floating in the drink. disgusting !!!!, The restaurant was dirty and appeared unkept, like it had not been cleaned in some time. 44.50 for this very poor quality tasteless food. I understand restaurants are being hit hard and are trying to stay open and keep people working, however providing poor quality is not going to keep people working. Consumers have only so much money to spend on restaurant food. I will not be going back anytime soon.

Atmosphere: 2

Food: 1

Service: 2

Cheryl Albach

Very friendly and very generous with their food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Burrito Bowl, Chips

Joseph Kniece

Not a great experience ? ok #1. I couldn't order beef for my burrito ? because it's not on the online menu and then 2nd when you try to call they will not answer the phone the automated answering service trees everything to help you and keep you away from the staff which is really sad so I will not be spending money here

Atmosphere: 1

Food: 1

Service: 1

Michael Bohling

This chipotle is much better than the one on Lincoln

Atmosphere: 4

Food: 4

Service: 5

Amy Lojko

The steak in my burrito was tender and tasted really good. Enjoyed the burrito.However, worst chips ever. Hard and chewy not crunchy and light. Two bags of them.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Guacamole

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