Get a new drive through attendance that you can understand and make sure you have your sauce, especially if you get a salad. I asked for extra ranch and didn't get anything!
Cindy Gould
Inside wasn't open so they were working very hard to get all the orders out thru the drive thru.
laneice Purnell
Customer Service was terrible incorrect order.. Wanted to argue after I said order was incorrect and that it wasn’t sanitary how she brought my order out that was incorrect I got my money back and drove to Sycamore location who had better customer service and made my order exactly how I wanted it…
Dina Motsinger
Whoever the manager on duty Sunday night, 4/27/25, was she was extremely rude. First off the person who was taking my order through the drive thru wasn't paying attention and I had to repeat part of my order 4 times. It said on the screen that it was a medium lemon ice cooler with strawberries yet when they brought it out it was just a cup. By the time the manager came out she had an attitude and wouldn't listen to why I was irritated and her remark as I left was I hope you have the day you deserve. I will never go back to the Dekalb Culver's. I will go out of my way to go to the Sycamore one.
JalenMotts
Usually a great place to get a bite to eat but the other day my mother and came through the drive thru ordered their food and their was a simple mistake on the order that could’ve been changed easily but “management” accused my mother and grandmother of being liars and that “they” messed up their own order and didn’t want to fix the order they messed up on and then proceeded to disrespect the customers my mom and grandma so if you are in the area I would recommend the Culvers in sycamore great management there, this location not so much!!👍
J Harper
Order double cheese burger ketchup and mayonnaise only. Got only ketchup. Asked for a cone and got a dish. Bad day for them today
smudged glasses
They drastically reduced the size of the scoops….charging us like 4 bucks for a few teaspoons that only half fills the cup. Shrinkflation strikes again I guess.
Chuck Gasso
Delish as always. Staff is super friendly.
Cheryl Eggert
We came here after a Cheer Competition and they definitely we not ready for the swarm of people. So we waited a long time but when we finally got the food. OH and I paid with $100 bill and the girls did NOT count back my change. Is that not taught anymore??
Whoever that tall young man is who wears the black tee shirt and glasses at night time. He is the best and always makes sure that the order is correct! Thank you! Give that man a raise!!!!! Also, thanks for the extra M&Ms!!
Devlyn Naqvi
Can never go wrong with Culver's. Always great food, ice cream, and service
Brad Stone
Everyone was polite and egger to help with your meal
Todd Schlosser
Love Rochelle Culver's! All Culver's. 😁👍
Eslam Alsallal
Sophia she’s the best ,best customer service ever Thank you so much ☺️
The cod fish sandwich was very tasteful
Get a new drive through attendance that you can understand and make sure you have your sauce, especially if you get a salad. I asked for extra ranch and didn't get anything!
Inside wasn't open so they were working very hard to get all the orders out thru the drive thru.
Customer Service was terrible incorrect order.. Wanted to argue after I said order was incorrect and that it wasn’t sanitary how she brought my order out that was incorrect I got my money back and drove to Sycamore location who had better customer service and made my order exactly how I wanted it…
Whoever the manager on duty Sunday night, 4/27/25, was she was extremely rude. First off the person who was taking my order through the drive thru wasn't paying attention and I had to repeat part of my order 4 times. It said on the screen that it was a medium lemon ice cooler with strawberries yet when they brought it out it was just a cup. By the time the manager came out she had an attitude and wouldn't listen to why I was irritated and her remark as I left was I hope you have the day you deserve. I will never go back to the Dekalb Culver's. I will go out of my way to go to the Sycamore one.
Usually a great place to get a bite to eat but the other day my mother and came through the drive thru ordered their food and their was a simple mistake on the order that could’ve been changed easily but “management” accused my mother and grandmother of being liars and that “they” messed up their own order and didn’t want to fix the order they messed up on and then proceeded to disrespect the customers my mom and grandma so if you are in the area I would recommend the Culvers in sycamore great management there, this location not so much!!👍
Order double cheese burger ketchup and mayonnaise only. Got only ketchup. Asked for a cone and got a dish. Bad day for them today
They drastically reduced the size of the scoops….charging us like 4 bucks for a few teaspoons that only half fills the cup. Shrinkflation strikes again I guess.
Delish as always. Staff is super friendly.
We came here after a Cheer Competition and they definitely we not ready for the swarm of people. So we waited a long time but when we finally got the food. OH and I paid with $100 bill and the girls did NOT count back my change. Is that not taught anymore??
Restaurantji Recommends
Whoever that tall young man is who wears the black tee shirt and glasses at night time. He is the best and always makes sure that the order is correct! Thank you! Give that man a raise!!!!!
Also, thanks for the extra M&Ms!!
Can never go wrong with Culver's. Always great food, ice cream, and service
Everyone was polite and egger to help with your meal
Love Rochelle Culver's! All Culver's. 😁👍
Sophia she’s the best ,best customer service ever
Thank you so much ☺️
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