My visit to the Panera Bread at 2476 Sycamore Road in DeKalb was excellent! I came in on November 28th for dinner and the whole experience was great from start to finish. The restaurant was clean, comfortable, and inviting.
I ordered the Chipotle Chicken Avocado Melt and a cup of Broccoli Cheddar Soup — both were absolutely delicious! The sandwich had amazing flavor with perfectly toasted bread, and the soup was warm, creamy, and comforting, just the way I love it. Everything tasted fresh and well-prepared.
The staff was friendly, efficient, and made sure my order came out quickly. I truly felt like a valued guest.
Overall, I’m very happy with my experience and will definitely be returning soon. Great job to the entire team! 😊
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Lauren
The cafe was dirty but we were hungry so stupidly ordered anyway. My partner got terrible food poisoning that night . We contacted Panera and they basically said theres nothing they can do. Ok but how about increase your hygiene standards so others dont get sick. In addition we noticed the portion sizes are a lot smaller than they were before
Atmosphere: 1
Food: 1
Service: 1
Ryan Lamz
It's Panera, i am in the sip club. That free drink every two hours gets me the coffee fix i desire
Atmosphere: 4
Food: 4
Service: 5
Scott Wiltberger
Love the soups, sandwiches and the iced teas.
Bee G
Just visited maybe 15 minutes ago. While my experiences with this particular Panera have NEVER been bad in the past, I am second guessing ever visiting again. • The person working the window, Andrew, kept an angry tone and even angrier expression throughout the order process. Our order was incorrect (from bacon missing from the BLT to an entire entree missing from our bag) • We did not receive drinks (mentioned this to Andrew at the window and he very impolitely turned away, shut the window, and gave us a Single Small Beverage - thank you! means so much!🙄), and left feeling much worse than when we arrived. Not sure if Andrew was just having a hard day, but regardless this was entirely unexpected and unnecessary. Please get your act together.
Atmosphere: 1
Food: 2
Service: 1
Michael Festa
Horrible on every level.
Atmosphere: 1
Food: 1
Service: 1
Hope Wilson
Excellent people and top quality service
Atmosphere: 5
Food: 5
Service: 5
Karen Hardwick
Friendly staff, quick service. The person taking orders saw a regular and chatted with him, which was greattosee the interaction. I don't eat Panera very often, so she took the time to give me a quick rundown of options and helped me pick out an amazing salad and sandwich combo.
Atmosphere: 5
Food: 5
Service: 5
Angel Bermingham
This is definitely my favorite Panera. Whenever I’m in the area I have To stop at this one. Service is great, everyone is always so friendly and the food and tea is always great!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Garza
I love this Panera for one the tea is the best in my area which I live 20 miles from this one but the one by me on Orchard in Aurora the tea is weak like they water it down and the food is so much better too. The employees are very attentive and don't mind helping you.
It was our first time there ( wife and I ) and I was very impressed. Food was very delicious fresh and hot. Soup very delicious. Very clean atmosphere. Employees very helpful and patient with me. Price was reasonable. We will return soon.
Atmosphere: 5
Food: 5
Service: 5
lovedarkangels 00
No chicken on my green goddes Cobb salad. Was looking forward to it all day now I’m sad.
Shannon Quigley
Melissa is a great manager. Thanks for a great meal :)
Atmosphere: 5
Food: 5
Service: 5
Ericka Baca
Ordered on the app for takeout, I accidentally ordered twice. I was able to talk to an employee who was able to reimburse me for the second order. Very nice, helpful and food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Mike Decker
It's ok. Did you know they don't do hot chocolate anymore? I mean,. seriously? Crappy coffee but no overpriced hot chocolate?
My visit to the Panera Bread at 2476 Sycamore Road in DeKalb was excellent! I came in on November 28th for dinner and the whole experience was great from start to finish. The restaurant was clean, comfortable, and inviting.
I ordered the Chipotle Chicken Avocado Melt and a cup of Broccoli Cheddar Soup — both were absolutely delicious! The sandwich had amazing flavor with perfectly toasted bread, and the soup was warm, creamy, and comforting, just the way I love it. Everything tasted fresh and well-prepared.
The staff was friendly, efficient, and made sure my order came out quickly. I truly felt like a valued guest.
Overall, I’m very happy with my experience and will definitely be returning soon. Great job to the entire team! 😊
Atmosphere: 5
Food: 5
Service: 5
The cafe was dirty but we were hungry so stupidly ordered anyway. My partner got terrible food poisoning that night . We contacted Panera and they basically said theres nothing they can do. Ok but how about increase your hygiene standards so others dont get sick. In addition we noticed the portion sizes are a lot smaller than they were before
Atmosphere: 1
Food: 1
Service: 1
It's Panera, i am in the sip club. That free drink every two hours gets me the coffee fix i desire
Atmosphere: 4
Food: 4
Service: 5
Love the soups, sandwiches and the iced teas.
Just visited maybe 15 minutes ago.
While my experiences with this particular Panera have NEVER been bad in the past, I am second guessing ever visiting again.
• The person working the window, Andrew, kept an angry tone and even angrier expression throughout the order process.
Our order was incorrect (from bacon missing from the BLT to an entire entree missing from our bag)
• We did not receive drinks (mentioned this to Andrew at the window and he very impolitely turned away, shut the window, and gave us a Single Small Beverage - thank you! means so much!🙄), and left feeling much worse than when we arrived.
Not sure if Andrew was just having a hard day, but regardless this was entirely unexpected and unnecessary. Please get your act together.
Atmosphere: 1
Food: 2
Service: 1
Horrible on every level.
Atmosphere: 1
Food: 1
Service: 1
Excellent people and top quality service
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, quick service. The person taking orders saw a regular and chatted with him, which was greattosee the interaction. I don't eat Panera very often, so she took the time to give me a quick rundown of options and helped me pick out an amazing salad and sandwich combo.
Atmosphere: 5
Food: 5
Service: 5
This is definitely my favorite Panera. Whenever I’m in the area I have To stop at this one. Service is great, everyone is always so friendly and the food and tea is always great!
Atmosphere: 5
Food: 5
Service: 5
I love this Panera for one the tea is the best in my area which I live 20 miles from this one but the one by me on Orchard in Aurora the tea is weak like they water it down and the food is so much better too. The employees are very attentive and don't mind helping you.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It was our first time there ( wife and I )
and I was very impressed. Food was very delicious fresh and hot. Soup very delicious. Very clean atmosphere. Employees very helpful and patient with me. Price was reasonable. We will return soon.
Atmosphere: 5
Food: 5
Service: 5
No chicken on my green goddes Cobb salad. Was looking forward to it all day now I’m sad.
Melissa is a great manager. Thanks for a great meal :)
Atmosphere: 5
Food: 5
Service: 5
Ordered on the app for takeout, I accidentally ordered twice. I was able to talk to an employee who was able to reimburse me for the second order. Very nice, helpful and food was delicious.
Atmosphere: 5
Food: 5
Service: 5
It's ok. Did you know they don't do hot chocolate anymore? I mean,. seriously? Crappy coffee but no overpriced hot chocolate?
Atmosphere: 3
Food: 3
Service: 3
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