That lady Skylar has no business been in customer service. She acted like I was bothering her, no personality at all didn't even give me a napkin I ask where the napkins were and she just point and said over there. Never a thank you, I guess they don't need my business of every week
Atmosphere: 4
Food: 4
Service: 1
Mary Ann Minks
Got a large cucumber & tomato salad to go. Love it! Just don't understand why they don't have that at all their locations.
Atmosphere: 5
Food: 5
Service: 5
Omar Council
I was really looking forward to eating the XL NY Pizza. I ordered and the lady started making my pizza without gloves after handling the register. I asked was that my pizza and she said, yes! I asked her where were her gloves and her and her coworker started talking about it would be ready in 5 minutes. I said i don't want that and asked for my money back. How are you not wearing gloves handling food?
Atmosphere: 4
Food: 1
Service: 1
Perry I (Big daddy)
Customer service was extremely rude.
Atmosphere: 1
Food: 1
Service: 1
Aulani Renne
I’ve been to many Sbarros before and this one has to been one of my favorites so far! Not only was the service really good, but the employees kept the place looking really clean at all times. Skylar was very attentive and help and my family decided what to order. Definitely coming back to this location!
Atmosphere: 5
Food: 5
Service: 5
Jessica Gardner
While in the area, we stopped at the Dekalb Oasis for lunch. While looking over the options at Sbarro, I saw the Pasta, which caught my eye, but not in a good way. The bare spaghetti noodles appeared dried out on top with What appeared to be black flecks on it. Upon closer look, there were flies all over the noodles, crawling and burrowing deeper into the pan. A couple? I’d understand, but the amount I saw?? Completely disgusting. How could the employees be so oblivious to this!? Needless to say, I didn’t order anything.
Drew Ahlgren
Wheelchair accessibility: Wheelchair accessible
Miguel Taveras
Staff with bad character
Atmosphere: 4
Food: 4
Service: 3
Michael Jasso
I am glad I stopped at this location, it was fast and Skylar's smile was so contagious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Not Just Pizzas Sbarro Offers Stuffed Strombolis Too
I visited the Oasis a few days ago so I’m delayed on this review however I just want to give a shoutout to the young lady named Skylar P.. Her customer service was amazing and it’s good to see the younger generation can still work hard and have a positive attitude!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Nendze
Skylar’s customer service was not only exceptionally fast but also she was so sweet and helpful with all my questions! I will definitely be returning to this location!
Atmosphere: 5
Food: 5
Service: 5
MR. B
Skylar P is had a very bad attitude! I couldn't even understand what she was saying. Talking as she's walking away. Ect. The other employee's cell phone rang, and she answers it as I'm standing there waiting to order. Did is airways good though. ? ?
spearow 0
Everytime I go into sparrows Skylar is quick to help me and has great customer service! I will continue to come back for that sole reason!
Atmosphere: 5
Food: 5
Service: 5
Ashley Wheaton
Seriously poor customer service styler is the WORST MANAGER EVER
7 dollars for a slice is criminal
That lady Skylar has no business been in customer service. She acted like I was bothering her, no personality at all didn't even give me a napkin I ask where the napkins were and she just point and said over there. Never a thank you, I guess they don't need my business of every week
Atmosphere: 4
Food: 4
Service: 1
Got a large cucumber & tomato salad to go. Love it! Just don't understand why they don't have that at all their locations.
Atmosphere: 5
Food: 5
Service: 5
I was really looking forward to eating the XL NY Pizza. I ordered and the lady started making my pizza without gloves after handling the register. I asked was that my pizza and she said, yes! I asked her where were her gloves and her and her coworker started talking about it would be ready in 5 minutes. I said i don't want that and asked for my money back. How are you not wearing gloves handling food?
Atmosphere: 4
Food: 1
Service: 1
Customer service was extremely rude.
Atmosphere: 1
Food: 1
Service: 1
I’ve been to many Sbarros before and this one has to been one of my favorites so far! Not only was the service really good, but the employees kept the place looking really clean at all times. Skylar was very attentive and help and my family decided what to order. Definitely coming back to this location!
Atmosphere: 5
Food: 5
Service: 5
While in the area, we stopped at the Dekalb Oasis for lunch. While looking over the options at Sbarro, I saw the Pasta, which caught my eye, but not in a good way. The bare spaghetti noodles appeared dried out on top with What appeared to be black flecks on it. Upon closer look, there were flies all over the noodles, crawling and burrowing deeper into the pan. A couple? I’d understand, but the amount I saw?? Completely disgusting. How could the employees be so oblivious to this!? Needless to say, I didn’t order anything.
Wheelchair accessibility: Wheelchair accessible
Staff with bad character
Atmosphere: 4
Food: 4
Service: 3
I am glad I stopped at this location, it was fast and Skylar's smile was so contagious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Not Just Pizzas Sbarro Offers Stuffed Strombolis Too
Restaurantji Recommends
I visited the Oasis a few days ago so I’m delayed on this review however I just want to give a shoutout to the young lady named Skylar P.. Her customer service was amazing and it’s good to see the younger generation can still work hard and have a positive attitude!
Atmosphere: 5
Food: 5
Service: 5
Skylar’s customer service was not only exceptionally fast but also she was so sweet and helpful with all my questions! I will definitely be returning to this location!
Atmosphere: 5
Food: 5
Service: 5
Skylar P is had a very bad attitude! I couldn't even understand what she was saying. Talking as she's walking away. Ect. The other employee's cell phone rang, and she answers it as I'm standing there waiting to order. Did is airways good though. ? ?
Everytime I go into sparrows Skylar is quick to help me and has great customer service! I will continue to come back for that sole reason!
Atmosphere: 5
Food: 5
Service: 5
Seriously poor customer service styler is the WORST MANAGER EVER
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