Cooper's Hawk Winery & Restaurant- Downers Grove

1801 Butterfield Rd, Downers Grove
(331) 215-9463

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Service was terrible. Restaurant upstairs in the bar area was freezing with cold air blowing. Without us saying anything, the host said they needed to warm it up but that never happened. Waitress was horrible. Took forever to get order placed, get drinks, etc. Food was good but difficult to enjoy when you're freezing.
I have been going to Cooper's Hawks for years. It's one of my favorite restaurants. We had the opportunity to sit on the roof top and I was beyond excited. The food of course was outstanding! I love that there are so many vegetarian and gluten free options. Our issue was the service. It was so disappointing. Our appetizers came. No napkins. Our entree came... no silverware. Empty glasses... no water and no wine. The sun went down and it was dark. Finally, someone turned...
First time for Coopers Hawk DG, I made a reservation through OpenTable for 6:3OPM. At that time there were only highboys available on the top floor. We arrived in plenty of time and checked in and told it'll be 10 mins. because they were running behind. We waited for 20 mins. watching them seat other reserves for later times on the main floor. My husband asked what was the problem and was told someone who worked the top floor was not available. The Host or woman who makes...

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Cooper's Hawk Winery & Restaurant- Downers Grove

1801 Butterfield Rd, Downers Grove, IL 60515
(331) 215-9463