Dunkin'
522 Ogden Ave, Downers Grove
(630) 852-1553
Recent Reviews
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Very clean and polite people. Probably the cleanest bathroom at a Duncan I've used.
Atmosphere: 5
Service: 5
This is by far the worst dunkin ever. They never have basic donuts like strawberry sprinkle. They are always so rude. They won't even reach out the window to try to meet you halfway to hand you your items. They never give good customer service
Atmosphere: 1
Food: 1
Service: 1
Do not buy dunking products they do not give refills on a dunking donut mugs she was rood also
Exact words were. We don't fill mugs anymore, but they do solemn to us for what.
Atmosphere: 1
Food: 1
Service: 1
this dunkin is always great. the woman that’s at the drive thru window is always SOOO nice!
If I could give it 0 stars I would I ordered a lemonade ice tea this morning and it taste like coffee and went and got a 2nd one because I hate coffee and it taste like coffee again! This is disgusting
I am the type of person who doesn't like drive thru, but I had no other choice at about quarter six a m. I only ordered coffee, and it was great.
Service: 5
Went through driveway through for a medium black coffee and 10 powdered munchkins. Got everything except powdered munchkins and a coffee with cream in it. Lady in the drive through window has ZERO social skills.
Atmosphere: 1
Service: 1
Went through the drive thru at 5 pm, and no one was there. It says that they are open until 7 pm.
Service: 1
Went through the drive thru at 5 pm, and no one was there. It says that they are open until 7 pm.
Service: 1
They are fast and efficient but sometimes take a little longer to attend to dine in customers due to the drive thru.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Absolutely the worst experience at Dunkin’. Ordered a large caramel latte through the drive-thru at 9 a.m., and it was a complete disaster. The drink was barely warm and tasted like plain milk with no hint of caramel whatsoever. It's as if they forgot the flavor altogether. The service was rushed, and they clearly didn’t care about the quality of what they were handing out. For $5.35, this was a massive disappointment. Never going back!
Atmosphere: 1
Food: 1
Service: 1
The drive through lady I always get is not very friendly. She's short with me and doesn't even say "you're welcome" when I say thank you. The coffee is always right, though.
Atmosphere: 5
Food: 5
Service: 2
Cons: Long wait times and terrible customer service.
PROS: There's about a dozen other DD locations to visit in this area. Avoid this one.
Atmosphere: 1
Food: 3
Service: 1
Inside lobby is never open at advertised hours, and workers are nice but rather slow
Atmosphere: 3
Food: 4
Service: 3
The food is exactly what you expect from Dunkin - it's good for being a fast food donut and coffee shop. This is definitely more of a drive thru establishment - going inside to buy your food doesn't necessarily save time.
Atmosphere: 3
Food: 5
Service: 4
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