My wife pre-ordered two dozen donuts. All specially picked to make my daughter’s donut day special. We walked in at the scheduled pickup time to find the order wasn’t ready! Told the worker and they said they never received the order. My wife shows her the paid receipt. This was met with “you must have ordered from the wrong store”. We made the worker look at the order again just to show her the address is actually correct. Then she disappears for 5 min and brings back yesterday’s random bottom shelf donuts (all the ones NOBODY wants or eats). This was met with an explosion of anger. How does this place not see when the customer is right? Their customer service does not exemplify the Dunkin brand. These guys need a lesson on how to run this business. Needless to say, after 20 min we finally got our order. This will be our last visit to this Dunkin.
Atmosphere: 3
Food: 4
Service: 2
Mark Giffen
Nice, clean,
Atmosphere: 5
Food: 5
Service: 5
Chiara Celli
Vegetarian options: I love that I can get a quick vegetarian breakfast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Sausage Egg and Cheese, Coolatta, Wake-Up Wrap - Bacon Egg and Cheese, Wake-Up Wrap - Sausage Egg and Cheese, Egg and Cheese, Spider Donuts, Strawberry, Everything Stuffed Bagel Minis, Dunkin' Refreshers, Bottled Water, K-Cup Pods, Wake-Up Wrap - Sweet Black Pepper Bacon, Donuts, Bagels, Munchkins Donut Hole Treats, English Muffin, Bacon Egg and Cheese, Croissant, Muffins
Katrina Miller
Can’t EVER get it right. My dad and I come thru here constantly and get the same thing. Simple hot coffee they love putting cream when we say sugar only. Love giving black when we ask for a flavor. I worked at Dunkin’ a good 3 years and it’s not hard.
Atmosphere: 1
Food: 1
Service: 1
Michael Vincent
I always appreciate businesses that can handle being very busy!
Atmosphere: 4
Food: 3
Service: 5
Esdras Ramirez
disgusting bathrooms
Mr Man (eh)
I was walking to work and trying to order.The sign says open at 4am.I tried opened the door and knocking a few times. The employees ignored me even after making eye contact.I asked in the drive thru for help but I don't have a car so I was ignored there too.The service sticker says open at 4am. I was here at at 550amAll I wanted was a coffee on my way to work.I will never give dunkin another dime as long as I live, and I have video recording of them ignoring me.
Atmosphere: 1
Food: 1
Service: 1
Keshia Gay
I had to wait about 5 minutes before they came to get my service. They stood at the side and talked. I had to say "hello" for them to come to me. They saw when I walked in.
Service: 1
Nia Cortes
First off whoever is cashier “66517 DT” took my order through the drive through. I asked for 3 chocolate long Johns, 2 chocolate chip muffins, and a small coolatta vanilla bean. Before even asking for the chocolate chip muffins, I made sure to ask. If she had any. She assured me “she did”. So I was like yay! Then I get my order. I look in the bag with the donuts, and I see regular donuts. So I was like this isn’t what I ordered. She didn’t really seem to care, and answered back. “We’ll we don’t have the long John you wanted anyway.” So I was like ok. That’s fine. Then I just got home look at my 2 muffins. They are definitely not chocolate chip, and stale af! Like yooo! Seriously I specifically asked if you had them in the first place, and you just give me whatever old muffins you have. I was not rude, I was polite, and she lied to my face! Don’t come to this Dunkin’ Donuts if you want a correct order, because you won’t get it. I called to speak to the store, but they don’t even have their voicemail set up! So now you get a review!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Coolatta, Muffins, Donuts
Kristen Arambula
Fine, BUT….I ordered 2 doughnuts and asked for a cup of water. They wanted to charge $1 for tap water. Who does that?
Went there yesterday at 5:25 pm.Thru the drive thru. Kept saying hello so someone could take my order. No one responded. Lights were on .They are supposed to be open until 6 pm. This is the second time this has happen to me. NEVER WILL I GO THERE AGAIN . They don't care about doing business. I drove away.Went to the Starbucks up the street to get coffee. As I drove by dunkin donuts to go home here someone I saw a staff member walking around inside. What a way to discourage people not to come to your store. Pure laziness. Such a shame.
Service: 1
Jake Myers
Rude people don’t support
Atmosphere: 1
Food: 2
Service: 1
Joe Pell
Its 5:10 and they state they close at 6. They are closed. Big sign on door says YES WERE OPEN.NO YOURE NOT
Maria Toledo
Every Wednesday morning when I go through the drive thru there is this old lady with the meanest look ever staring back at me and the friendlier I try to be the ruder she is.
Beth Kirkpatrick
Great place for a pick-me up afternoon coffee, or a breakfast on the go!
My wife pre-ordered two dozen donuts. All specially picked to make my daughter’s donut day special. We walked in at the scheduled pickup time to find the order wasn’t ready! Told the worker and they said they never received the order. My wife shows her the paid receipt. This was met with “you must have ordered from the wrong store”. We made the worker look at the order again just to show her the address is actually correct. Then she disappears for 5 min and brings back yesterday’s random bottom shelf donuts (all the ones NOBODY wants or eats). This was met with an explosion of anger. How does this place not see when the customer is right? Their customer service does not exemplify the Dunkin brand. These guys need a lesson on how to run this business. Needless to say, after 20 min we finally got our order. This will be our last visit to this Dunkin.
Atmosphere: 3
Food: 4
Service: 2
Nice, clean,
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: I love that I can get a quick vegetarian breakfast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Sausage Egg and Cheese, Coolatta, Wake-Up Wrap - Bacon Egg and Cheese, Wake-Up Wrap - Sausage Egg and Cheese, Egg and Cheese, Spider Donuts, Strawberry, Everything Stuffed Bagel Minis, Dunkin' Refreshers, Bottled Water, K-Cup Pods, Wake-Up Wrap - Sweet Black Pepper Bacon, Donuts, Bagels, Munchkins Donut Hole Treats, English Muffin, Bacon Egg and Cheese, Croissant, Muffins
Can’t EVER get it right. My dad and I come thru here constantly and get the same thing. Simple hot coffee they love putting cream when we say sugar only. Love giving black when we ask for a flavor. I worked at Dunkin’ a good 3 years and it’s not hard.
Atmosphere: 1
Food: 1
Service: 1
I always appreciate businesses that can handle being very busy!
Atmosphere: 4
Food: 3
Service: 5
disgusting bathrooms
I was walking to work and trying to order.The sign says open at 4am.I tried opened the door and knocking a few times. The employees ignored me even after making eye contact.I asked in the drive thru for help but I don't have a car so I was ignored there too.The service sticker says open at 4am. I was here at at 550amAll I wanted was a coffee on my way to work.I will never give dunkin another dime as long as I live, and I have video recording of them ignoring me.
Atmosphere: 1
Food: 1
Service: 1
I had to wait about 5 minutes before they came to get my service. They stood at the side and talked. I had to say "hello" for them to come to me. They saw when I walked in.
Service: 1
First off whoever is cashier “66517 DT” took my order through the drive through. I asked for 3 chocolate long Johns, 2 chocolate chip muffins, and a small coolatta vanilla bean. Before even asking for the chocolate chip muffins, I made sure to ask. If she had any. She assured me “she did”. So I was like yay! Then I get my order. I look in the bag with the donuts, and I see regular donuts. So I was like this isn’t what I ordered. She didn’t really seem to care, and answered back. “We’ll we don’t have the long John you wanted anyway.” So I was like ok. That’s fine. Then I just got home look at my 2 muffins. They are definitely not chocolate chip, and stale af! Like yooo! Seriously I specifically asked if you had them in the first place, and you just give me whatever old muffins you have. I was not rude, I was polite, and she lied to my face! Don’t come to this Dunkin’ Donuts if you want a correct order, because you won’t get it. I called to speak to the store, but they don’t even have their voicemail set up! So now you get a review!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Coolatta, Muffins, Donuts
Fine, BUT….I ordered 2 doughnuts and asked for a cup of water. They wanted to charge $1 for tap water. Who does that?
Restaurantji Recommends
Went there yesterday at 5:25 pm.Thru the drive thru. Kept saying hello so someone could take my order. No one responded. Lights were on .They are supposed to be open until 6 pm. This is the second time this has happen to me. NEVER WILL I GO THERE AGAIN . They don't care about doing business. I drove away.Went to the Starbucks up the street to get coffee. As I drove by dunkin donuts to go home here someone I saw a staff member walking around inside. What a way to discourage people not to come to your store. Pure laziness. Such a shame.
Service: 1
Rude people don’t support
Atmosphere: 1
Food: 2
Service: 1
Its 5:10 and they state they close at 6. They are closed. Big sign on door says YES WERE OPEN.NO YOURE NOT
Every Wednesday morning when I go through the drive thru there is this old lady with the meanest look ever staring back at me and the friendlier I try to be the ruder she is.
Great place for a pick-me up afternoon coffee, or a breakfast on the go!