Terrible service...in the app it says they close at 11 and I went and they closed at 9:30 😡
Steve Homner
Ordered from the Long John Silver's part of the menu and got the fish and chicken platter. The fish, chicken, fries, hush puppies and Mac and cheese and were all hot and fresh and ready quickly.
Atmosphere: 5
Food: 5
Service: 5
Brittney Dunbar
A very calm place to eat
Atmosphere: 5
Food: 5
Service: 5
Eric
Fries taste strongly like fish. Chicken strips are tiny and mushy. Macaroni was old and dried out. The majority of the meal was inedible. This KFC LJS has always been bad. I'm never going back.
Atmosphere: 1
Food: 1
Service: 1
Sarina Elliott
Fresh hot food, and good service! The cashier was super nice!
Atmosphere: 4
Food: 5
Service: 5
Hector Ibarra
Every single time I have order food from this exact restaurant it has always been wrong they always give me what ever they want as if I was asking for free food
Atmosphere: 3
Food: 1
Service: 1
Patnmel
My husband is a big fan of LJS chicken planks and we have not had a restaurant in our areas for quite a while...On Sunday he was browsing on-line and found one. It wasn't so close...17 miles, but we had the time and he was hungry..so off we went. When we got there, I noticed a big Halloween sign on the door "Enter At Your Own Risk..." I should have paid more attention ! As we walked in, I noticed what a nice space they have, well lit, clean, not-too-loud music and they were pretty busy too...Approaching the counter we noticed that despite how busy they were, there was only one, clearly overwhelmed cashier. (Bobbi) I ordered fish and fries..My husband ordered a chicken plank meal. The young lady snapped at him "No chicken..You want chicken, come back tomorrow" Well that was pretty surprising, considering this is a KFC...and as I recall, the C stands for chicken. I said" if they can't give you what you want, let's go somewhere else." He said "No, we've driven 17 miles, in the rain, I'll just get chicken nuggets.." Then the cashier asked what name to put on the order..I said "Wilson". She said "Can you spell that..?" Of course I can spell Wilson, but clearly she couldn't, because when we got our order (it took 25 minutes) "Wesson" was written on a little piece of paper. Meanwhile (I had nothing else to do) I was chatting with the lady at the table next to us..She and her husband had driven 22 miles...She was fuming because in addition to the "No chicken" situation, she had also been told they had no ketchup, no shrimp sauce and no tartar sauce. This was 3:30 on a Sunday afternoon..how can you be out of so much ????If you're out of so much product, then put a sign on the door, turn out the lights and go home ! Before we left I thought it might be a good idea to use the washroom and wash my hands...signs in the washroom area (which I thought we more Halloween left-over decor) read "Crime Scene No Entrance!" Maybe not, because those washrooms were locked up as tightly as a bank vault. Honestly, if we had wanted pain old KFC we could have driven for 8 MINUTES and patronized a business in our own town., We will NEVER go back to this restaurant... Not one person managed to spit out a"Thanks for coming" "Have a nice day" or even "Sorry we couldn't give you what you wanted." All we got was "Ain't no chicken...come back tomorrow.." As the Brits say "Not bloody likely."
269melw
Yesterday, completely out of the blue, my husband said "I'd really like some Long Jogn Silver's chicken planks...If I can find a restaurant, do you want to go?" We looked on-line and found one in Downers Grove...some 17 miles away. Okay, I'm up for a road trip...so off we went. The restaurant was easy to find . I laughed when I saw the left-over Halloween sign on the door "Enter if you dare". In hindsight, I shouldn't have laughed. First, let me say the restaurant was very clean, nicely lit and packed to the gills. From our spot at the counter, we could see the washroom area and laughed at the "Crime Scene" tape over the washroom doors..(we'll get back to that) The young lady at the counter was very young, very overwhelmed and I'm thinking had received maybe 5 minutes of training. She also had no "people skills" I ordered fish..my husband attempted to order his much sought after chicken planks. "Ain't got chicken...you want chicken..you'll have to come back tomorrow" Wait..Isn't this a KFC ??? He drove 17 miles to be told "come back tomorrow". ? He said (reluctantly, that he'd be fine with KFC nuggets. Meanwhile, I'd sought out a table. The nice people at the next table had driven 22 miles...they were grumbling a bit because they {restaurant) were also out of ketchup, shrimp sauce and tartar sauce. How insane is this ? Where's management? If he would have been happy with Nuggets, we could have driven 8 MINUTES from our house and had chicken strips up the wazoo! When we were leaving, I thought I'd make a trip to the ladies room, to wash my hands...well, those crime scene tapes I thought were from Halloween may have been the real deal, because those bathrooms were locked up like a bank vault....Oh, and it took us a half hour to get our order...I think I probably don't have to say we will NEVER go back to that place...Not one person apologized for the inconvenience, or even said "Thanks for stopping by".....This entire experience was akin to being made to walk the plank !!
michael dalton
Fifteen minute wait for chicken at 6pm. They are not that busy that they can’t have food ready. Lady had phone order and they told her fifteen more minutes.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Fried Chicken
Jeremy Pardo
Drive thrush stated only 2 employees on duty. Said I'd have to wait. After 30 min I drove off disappointing
I know they was busy because it took forever to get unfresh food I was very disappointed
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: French Fries, Fried Chicken
Cook
A good place to go if you’re on a diet. That’s mostly cause only 2/3 of the food you’ll get is edible. This isn’t a one time bad experience, I would say I have this issue 75% of the time I go here. Undercooked chicken, soggy fry stubs, watered down soda. They also NEVER give out plasticware
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: French Fries, Fried Chicken
Ren Ren
I don’t want to leave a bad review but i ordered a 12 piece chicken but i get 6 piece of chicken, i tried to call the restaurant but they won’t answer so overall i’m not happy with my experience. The food however was still good.
Terrible service after waiting 15 minutes for a four piece dinner I had to go in and then they threw it at me. I wasn’t being aggressive or anything then the employee was saying stuff unbelievable. Always an issue with management. I will absolutely tell my friends about chicken he’ll.
Terrible service...in the app it says they close at 11 and I went and they closed at 9:30 😡
Ordered from the Long John Silver's part of the menu and got the fish and chicken platter. The fish, chicken, fries, hush puppies and Mac and cheese and were all hot and fresh and ready quickly.
Atmosphere: 5
Food: 5
Service: 5
A very calm place to eat
Atmosphere: 5
Food: 5
Service: 5
Fries taste strongly like fish. Chicken strips are tiny and mushy. Macaroni was old and dried out. The majority of the meal was inedible. This KFC LJS has always been bad. I'm never going back.
Atmosphere: 1
Food: 1
Service: 1
Fresh hot food, and good service! The cashier was super nice!
Atmosphere: 4
Food: 5
Service: 5
Every single time I have order food from this exact restaurant it has always been wrong they always give me what ever they want as if I was asking for free food
Atmosphere: 3
Food: 1
Service: 1
My husband is a big fan of LJS chicken planks and we have not had a restaurant in our areas for quite a while...On Sunday he was browsing on-line and found one. It wasn't so close...17 miles, but we had the time and he was hungry..so off we went. When we got there, I noticed a big Halloween sign on the door "Enter At Your Own Risk..." I should have paid more attention ! As we walked in, I noticed what a nice space they have, well lit, clean, not-too-loud music and they were pretty busy too...Approaching the counter we noticed that despite how busy they were, there was only one, clearly overwhelmed cashier. (Bobbi) I ordered fish and fries..My husband ordered a chicken plank meal. The young lady snapped at him "No chicken..You want chicken, come back tomorrow" Well that was pretty surprising, considering this is a KFC...and as I recall, the C stands for chicken. I said" if they can't give you what you want, let's go somewhere else." He said "No, we've driven 17 miles, in the rain, I'll just get chicken nuggets.." Then the cashier asked what name to put on the order..I said "Wilson". She said "Can you spell that..?" Of course I can spell Wilson, but clearly she couldn't, because when we got our order (it took 25 minutes) "Wesson" was written on a little piece of paper. Meanwhile (I had nothing else to do) I was chatting with the lady at the table next to us..She and her husband had driven 22 miles...She was fuming because in addition to the "No chicken" situation, she had also been told they had no ketchup, no shrimp sauce and no tartar sauce. This was 3:30 on a Sunday afternoon..how can you be out of so much ????If you're out of so much product, then put a sign on the door, turn out the lights and go home ! Before we left I thought it might be a good idea to use the washroom and wash my hands...signs in the washroom area (which I thought we more Halloween left-over decor) read "Crime Scene No Entrance!" Maybe not, because those washrooms were locked up as tightly as a bank vault. Honestly, if we had wanted pain old KFC we could have driven for 8 MINUTES and patronized a business in our own town., We will NEVER go back to this restaurant... Not one person managed to spit out a"Thanks for coming" "Have a nice day" or even "Sorry we couldn't give you what you wanted." All we got was "Ain't no chicken...come back tomorrow.." As the Brits say "Not bloody likely."
Yesterday, completely out of the blue, my husband said "I'd really like some Long Jogn Silver's chicken planks...If I can find a restaurant, do you want to go?" We looked on-line and found one in Downers Grove...some 17 miles away. Okay, I'm up for a road trip...so off we went. The restaurant was easy to find . I laughed when I saw the left-over Halloween sign on the door "Enter if you dare". In hindsight, I shouldn't have laughed. First, let me say the restaurant was very clean, nicely lit and packed to the gills. From our spot at the counter, we could see the washroom area and laughed at the "Crime Scene" tape over the washroom doors..(we'll get back to that) The young lady at the counter was very young, very overwhelmed and I'm thinking had received maybe 5 minutes of training. She also had no "people skills" I ordered fish..my husband attempted to order his much sought after chicken planks. "Ain't got chicken...you want chicken..you'll have to come back tomorrow" Wait..Isn't this a KFC ??? He drove 17 miles to be told "come back tomorrow". ? He said (reluctantly, that he'd be fine with KFC nuggets. Meanwhile, I'd sought out a table. The nice people at the next table had driven 22 miles...they were grumbling a bit because they {restaurant) were also out of ketchup, shrimp sauce and tartar sauce. How insane is this ? Where's management? If he would have been happy with Nuggets, we could have driven 8 MINUTES from our house and had chicken strips up the wazoo! When we were leaving, I thought I'd make a trip to the ladies room, to wash my hands...well, those crime scene tapes I thought were from Halloween may have been the real deal, because those bathrooms were locked up like a bank vault....Oh, and it took us a half hour to get our order...I think I probably don't have to say we will NEVER go back to that place...Not one person apologized for the inconvenience, or even said "Thanks for stopping by".....This entire experience was akin to being made to walk the plank !!
Fifteen minute wait for chicken at 6pm. They are not that busy that they can’t have food ready. Lady had phone order and they told her fifteen more minutes.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Fried Chicken
Drive thrush stated only 2 employees on duty. Said I'd have to wait. After 30 min I drove off disappointing
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Great taste as it always has been!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Chicken
I know they was busy because it took forever to get unfresh food I was very disappointed
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: French Fries, Fried Chicken
A good place to go if you’re on a diet. That’s mostly cause only 2/3 of the food you’ll get is edible. This isn’t a one time bad experience, I would say I have this issue 75% of the time I go here. Undercooked chicken, soggy fry stubs, watered down soda. They also NEVER give out plasticware
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: French Fries, Fried Chicken
I don’t want to leave a bad review but i ordered a 12 piece chicken but i get 6 piece of chicken, i tried to call the restaurant but they won’t answer so overall i’m not happy with my experience. The food however was still good.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Mashed Potatoes & Gravy, Fried Chicken, Famous Bowl Combo
Terrible service after waiting 15 minutes for a four piece dinner I had to go in and then they threw it at me. I wasn’t being aggressive or anything then the employee was saying stuff unbelievable. Always an issue with management. I will absolutely tell my friends about chicken he’ll.
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