Menchie's Frozen Yogurt

Yesterday was my first time here in several months, and we were SO pleasantly surprised to enter a CLEAN, organized, and beautified space. The staff were so courteous and helpful. I mentioned how the shop had done a 360 since I had last been in, and they informed me they were under new ownership. I am beyond thrilled so see that one of our neighborhood faves has been saved! If you haven't been since before March, give them another chance. I guarantee you'll be blown away like I was!

Stop in today for Buy one get one free ! Ends today. Very friendly staff and they you sample their flavors. I love the mango

We came here on a slow after on Monday, Mar.24. The kind young gentleman in the store hosted my children who are not fluent with English and my mom with hospitality. His smile was so welcoming and my kids felt at home, as this was their first ever fro-yo. They loved this experience so much. Kudos to this nice young man making the place so much better on top of its clean environment and tasty frozen yogurt!

I decided to take mini rode trip from Chicago, IL to Downers Grove, IL to get some Frozen yogurt because the Menchie’s location in North Chicago is no longer there. I arrive here and it look likes the shop Is close due to renovation but according to google it says the shop is open. You’re doing your customers a disservice by leading them on. Since the shop is under renovation this owner should update google status to “Temporarily closed”, this bad business!

Let me get started by saying that the icecream was good, not great but it did satisfy my sweet tooth. Im giving 3 stars because the staff was neglegent, the one machine was not working and he said to pull harder, i did, it still didnt work and he wouldnt help, he was too busy watching netflix on his laptop. the place itself was pretty gross, definetly needs to be cleaned more often.

Best menchies location I’ve been too. Worker was very nice and chill. Plenty of delicious flavors. Will definitely be coming back.

Can't even get through a call for the past hour

Went for some frozen yogurt after work and had a wonderful experience! They have dairy free options which is an accommodative factor of Menchies! Highly recommend.

Not sure what happened but I agree with other reviews, the place seems to have not been sanitized in a while. Also the mop they used left a strong smell that seems that they haven't changed it in a while. Establishment tables and yogurt dispensers look dirty. Not the same place it used to be.

Very dirty, will not be going back! Toppings were stale, containers broken and spoons disgustingly dirty. So gross and unsanitary!!!

Atmosphere: 1

Food: 1

Service: 1

The frozen yogurt tasted ok. But I was nervous my daughter would get a tummy ache! It looked like the establishment has not been sanitized or whipped down since the summer time. Really gave me the yuk!

Atmosphere: 1

Food: 3

Service: 3

Gross! All the flavors have this weird taste to them. Toppings were in containers that had looked like they hadn't been cleaned in a long time along with the scoopers. Should have taken that as a warning because the toppings were stale. Want to also note that when we were going to the dollar store and not even to Menchies that day.. there was a man inside of Menchies holding one of the silver containers that usually hold some of the toppings. He started licking his fingers and scraping out whatever was from the bottom of the toppings container ?.

Atmosphere: 1

Food: 1

Service: 2

Customer Service was excellent… friendly and fun… Yogurt ice cream was delicious and nice clean family environment. Will most definitely be back again to enjoy your delicious food.

Atmosphere: 5

Food: 5

Service: 5

Don’t visit this store unless I you want Diarrhea. I used to come back always at Schaumburg store , but this one is discussing , Cashier was on the phone talking to someone, zero respect for customer, and He asked us to Tip ?. Never ever come back unless owner will change.

Atmosphere: 1

Food: 1

Service: 1

Some of the yogurt flavors including but not limiting strawberry and vanilla-chocolate were melted. The scale was set to 1.1, and when we asked the lady at the front she acted like she had no idea and her face got red and she was not communicating with us. And this is our 2nd time here and our 2nd time seeing the scale set to 1.1 before even putting our items on it. The guy in the corner was sluggish and on his phone not helping out the other customers. I do not recommend this place unless you like getting scammed.

Atmosphere: 1

Food: 3

Service: 1