I wanted to share how pleasant my experience was when I ordered a vanilla latte and almond croissant. The staff was very friendly and professional and the latte and croissant were delicious. Thank You for making my Friday and I would recommend Peet's Coffee to anyone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Merrick Reader
Our go-to coffee place, if my mom and I are waking in downtown Downers Grove.
Owner/Manager was shockingly inappropriate/RUDE on the last several visits but this last one was over the top. He complains to customers about how he didn't schedule enough staff bc he thought a Saturday was going to be slow (really?!?!), then argued with customer about using their reward points. My drinks consistently there have burnt shots. The staff will pour an expresso make other drinks and let it sit for minutes. The owner doesn't correct or train staff but instead complains that folks do not like their expensive drink. Arcadia Coffee is new and has WONDERFUL coffee - also the Naperville Peetes does an excellent job. I truly can't believe how rude the owner was, and has been.
Atmosphere: 1
Food: 1
Service: 1
Chrissy
Obsessed with Peet's. Their coffee is my absolute favorite!
Atmosphere: 5
Food: 5
Service: 5
Hodor Reviews
Obsessed with Peet's. Their coffee is my absolute favorite!
Atmosphere: 5
Food: 5
Service: 5
L C
Placed an order online this morning for coffee and four "Plant-Based Everything" breakfast sandwiches.Thank you for offering such a fantastic vegan option for breakfast that isn't a plain bagel or oatmeal! Can't wait to be back!
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Arkana Music Group
I had to write this review after another case of hearing my Mom's experience with this place. She's always loved this place. Here's the issue. Staff. The manager is rude and very unpersonable. My Mom NEVER complains about service, and this is the 3rd time she's returned home having just had a bad experience with the staff. Buyer beware. Great ☕ and scones, but don't expect a warm and friendly welcome from management. The owner needs to read this review, and take action. This is a prime location, and they're dragging it through the mud with poor customer experiences. Tighten this up, or watch your bottom line sink into the red.
Atmosphere: 2
Food: 2
Service: 1
J Gottardo
For how busy they get the staff are very organized, efficient, and kind.
While I haven't eaten here I have had delivery from them many times. My order has always been correct and well packaged. This morning I had the Blueberry lemon muffin and a cafe latte. The coffee latte is steamed milk, two shots of espresso, and a layer of foam. They have a variety of syrups, and toppings as well as a choice of sweeteners to add to your drink, as well as several milk options. I went with non fat milk, sugar free vanilla syrup, Sucralose sweetener, and cinnamon for a topping. The coffee was warm, somewhat sweet but not overly, and had an overall enjoyable flavor. A really good cup of coffee. With the muffin, they can warm it up for you which is always nice. The muffin had a crunchy and sweet top, and a soft and fluffy inside and bottom. The blueberries were large and plentiful. It was a really good muffin, and a great special treat. The prices for the quality are very reasonable. I recommend them.
Cameron B.
Pleasant enough service but SLOW. Took almost 25 minutes for a lukewarm coffee. At these prices you're better off hitting the Starbucks across the street or a nearby Dunkin.
Kristin Lee
Great little spot though parking can be tricky. Best chain coffee around.Dietary restrictions: Almond and Oat milks available for dairy free beverages.Parking: Busy downtown area, parking in the metra lot is usually the fastest option.Wheelchair accessibility: Carpeted ramp leads you down to the counter from street level.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Niraj Bhatt
Busy place but coffee is good as
Atmosphere: 5
Food: 5
Service: 5
Steve Wentink
Only one bathroom is available due to problems with the lock and
I wanted to share how pleasant my experience was when I ordered a vanilla latte and almond croissant. The staff was very friendly and professional and the latte and croissant were delicious. Thank You for making my Friday and I would recommend Peet's Coffee to anyone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Our go-to coffee place, if my mom and I are waking in downtown Downers Grove.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Iced Hazelnut Mocha
Great food good coffee!
Atmosphere: 4
Food: 5
Service: 4
Parking: U got to be lucky to find parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Owner/Manager was shockingly inappropriate/RUDE on the last several visits but this last one was over the top. He complains to customers about how he didn't schedule enough staff bc he thought a Saturday was going to be slow (really?!?!), then argued with customer about using their reward points. My drinks consistently there have burnt shots. The staff will pour an expresso make other drinks and let it sit for minutes. The owner doesn't correct or train staff but instead complains that folks do not like their expensive drink. Arcadia Coffee is new and has WONDERFUL coffee - also the Naperville Peetes does an excellent job. I truly can't believe how rude the owner was, and has been.
Atmosphere: 1
Food: 1
Service: 1
Obsessed with Peet's. Their coffee is my absolute favorite!
Atmosphere: 5
Food: 5
Service: 5
Obsessed with Peet's. Their coffee is my absolute favorite!
Atmosphere: 5
Food: 5
Service: 5
Placed an order online this morning for coffee and four "Plant-Based Everything" breakfast sandwiches.Thank you for offering such a fantastic vegan option for breakfast that isn't a plain bagel or oatmeal! Can't wait to be back!
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
I had to write this review after another case of hearing my Mom's experience with this place. She's always loved this place. Here's the issue. Staff. The manager is rude and very unpersonable. My Mom NEVER complains about service, and this is the 3rd time she's returned home having just had a bad experience with the staff. Buyer beware. Great ☕ and scones, but don't expect a warm and friendly welcome from management. The owner needs to read this review, and take action. This is a prime location, and they're dragging it through the mud with poor customer experiences. Tighten this up, or watch your bottom line sink into the red.
Atmosphere: 2
Food: 2
Service: 1
For how busy they get the staff are very organized, efficient, and kind.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
While I haven't eaten here I have had delivery from them many times. My order has always been correct and well packaged. This morning I had the Blueberry lemon muffin and a cafe latte. The coffee latte is steamed milk, two shots of espresso, and a layer of foam. They have a variety of syrups, and toppings as well as a choice of sweeteners to add to your drink, as well as several milk options. I went with non fat milk, sugar free vanilla syrup, Sucralose sweetener, and cinnamon for a topping. The coffee was warm, somewhat sweet but not overly, and had an overall enjoyable flavor. A really good cup of coffee. With the muffin, they can warm it up for you which is always nice. The muffin had a crunchy and sweet top, and a soft and fluffy inside and bottom. The blueberries were large and plentiful. It was a really good muffin, and a great special treat. The prices for the quality are very reasonable. I recommend them.
Pleasant enough service but SLOW. Took almost 25 minutes for a lukewarm coffee. At these prices you're better off hitting the Starbucks across the street or a nearby Dunkin.
Great little spot though parking can be tricky. Best chain coffee around.Dietary restrictions: Almond and Oat milks available for dairy free beverages.Parking: Busy downtown area, parking in the metra lot is usually the fastest option.Wheelchair accessibility: Carpeted ramp leads you down to the counter from street level.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Busy place but coffee is good as
Atmosphere: 5
Food: 5
Service: 5
Only one bathroom is available due to problems with the lock and
Atmosphere: 3
Food: 4
Service: 4