Portillo's Downers Grove

1500 Butterfield Rd, Downers Grove
(630) 495-9033

Recent Reviews

Victor Scalia

Get a comboniani and a cheese fry

Atmosphere: 5

Food: 5

Service: 5

Frank Romero

Always quick and excellent service

Atmosphere: 4

Food: 4

Service: 4

Nina Lee

Super old man was dismissive and said he was closed and refused me.... But a nice lady came to take my order for a strawberry shake ?.... hateful-Evil people will have their day.... ?

Atmosphere: 4

Food: 5

Service: 2

Recommended dishes: Burger

Lyon-Bondye Kratos-Radah

Jayda the cashier and Leilani the food bagger!Y'all some real mvps! Thanks for being a couple of very sweet people today! God bless you all and all the staff here!

Lois Veenstra

Waited longer for food than usual.Music was a little loud.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Sandwich

Michael F

3 times in a row over the course of 4 months they have messed up my Online Order. But today was my limit and I called to complain about being charged for 2 Large cokes and I was missing my Jumbo dog from a group order. When I called, the person that answered acted like they could not hear me but was very rude about it “I can’t hear anything you’re saying, your connection is bad, you’re breaking up” they hung up. Crazy, since I was very polite and understood that mistakes happen, I was just fed up with repeat mistakes happening. I’m hoping to order from the Portillos in Willowbrook or Elmhurst before I give this location another shot. This location sucks.

Atmosphere: 2

Food: 5

Service: 1

Junior Short

Great fast and friendly service .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Chicago Style Hot Dogs

Jay Craig

Our go to every time we visit.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicago Style Hot Dog Small French Fry, Fries, Portillo's Famous Chocolate Cake

sonny alejandro

First time here. Will most definitely be coming back

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

Floria Jurado

Super good service...clean and very good burgers

Cesar Rodriguez

I frequently go here, always great experience, good food , great service, friendly great customer service ?

Atmosphere: 5

Food: 5

Service: 5

John Christiansen

We've had better...

Atmosphere: 3

Food: 3

Service: 3

Jeff Gerber

They have slipped and became Mc Donalds.which offers better food and by far faster service.also when in drive thru why are you locked in.What if you had emergency.Who desinged it.My store in downers grove has been torn down and rebuilt about 4 times.that means you are maken huge dollars for something i can get hot and get it cheaper than portilios and you desrve no capitals in your name.I worked for wendys for 16 years corp.and franchise.corp.5 cents on every dolllars goes straight to them.Franchise only have to give corp 3 cents on dollar.But iv never seen franchise in portilos you just suck us dry and i know who bought portilios and why Ed gave it up.i was in jail with son who was herion addict.Im no saint and yes im a addict but not to food Warren Buffet now owns and Ed was tired he got one billion dollars to walk away.And he really didnt want to his Wife made him do.and his first store or cart was at maywood at the track.First store Villa Park il.of north av.stiĺl there!!!!!

Atmosphere: 1

Food: 1

Service: 1

David Turner

Very good. Never had a bad meal here.

Atmosphere: 5

Food: 5

Service: 5

Joan Niedbalski

Love Portilos ❤️ The beef sandwich and the hot dogs are sooo good. The fries ? too. It's one of my favorite places to eat.

Atmosphere: 5

Food: 5

Service: 5

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