Starbucks
$ • Coffee Shops
Hours:
1149 Ogden Ave, Downers Grove
(630) 964-1870
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Starbucks Reviews
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Starbucks may need training on providing Quality customer service. For instance, when patrons walk into the low end stores like Family Dollar or Dollar General their employees greet you walking in the door saying “Welcome to...” and they may not even see you. Their greeting let’s you know that you are acknowledged. This particular Starbucks had approximately 5 baristas behind the counter. There was 1 white woman being serviced at the pick up register. I witnessed a couple...read full review
Great employees! As I was leaving the Starbucks at target I dropped my original drink and having two small children with me I didn’t want to drag them back into the store to get a replacement. I called this Starbucks on the off chance that they’d replace it (since it has a drive through I wouldn’t have to get everyone out of the car) and they said it wasn’t a problem! They replaced my drink free of charge and were very caring throughout the transaction. Thank you Sam!...read full review
Great employees! As I was leaving the Starbucks at target I dropped my original drink and having two small children with me I didn’t want to drag them back into the store to get a replacement. I called this Starbucks on the off chance that they’d replace it (since it has a drive through I wouldn’t have to get everyone out of the car) and they said it wasn’t a problem! They replaced my drink free of charge and were very caring throughout the transaction. Thank you Sam!...read full review
Ratings
Menu
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
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Starbucks is a welcoming and efficient coffee shop where customers can enjoy a great experience. The staff, including Kara, work together seamlessly and provide friendly, professional service, often knowing regular customers by name. The atmosphere is pleasant, with background music that sets the tone. The menu offers a variety of delicious drinks, including the popular mango dragon fruit lemonade refresher, which is served promptly. Overall, Starbucks provides a warm and inviting environment that makes customers feel valued and satisfied.