Starbucks
62C Ogden Ave, Downers Grove
(630) 434-8614
Recent Reviews
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As far as Starbucks goes, this one is as good as one can really be. Whoever manages it does a great job.
Best service
Atmosphere: 5
Food: 5
Service: 5
Love coming to this location on Ogden Ave. Place is busy but fast service is available. Team makes you feel like they already know you. Excellent customer service!
Atmosphere: 5
Food: 4
Service: 5
Nice interior design, employees are great!
Atmosphere: 5
Service: 5
My go to store when im visiting Chicago oak brook area. I skip 3 starbucks on the way just to come here for wonderful coffee and quick service by the staff. I wonder what’s different about this store location that makes it stand out from other Starbucks locations around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Love coming to this location on Ogden Ave. Place is busy but fast service is available. Team makes you feel like they already know you. Excellent customer service!
Atmosphere: 5
Food: 4
Service: 5
They did my drink wrong, TWICE!!! They also got sick of me.
Atmosphere: 1
Food: 1
Service: 1
Asking for a straw for your iced coffee is like asking for a kidney. The disgusting looks and attitudes you get when you simply ask for a straw is crazy. If it annoys you this much to hand a paying customer a straw, then leave them out on the counter and we won’t “annoy” you.
Service: 1
I ordered a blended refresher on the app and picked up at the drive-thru. Service was great and the cashier was very nice. Only problem was that there was a hair in my drink, but by the time I looked to see it, I’d already driven away.
Atmosphere: 4
Food: 3
Service: 4
Waited 30 min for them to start my drink (after I asked twice) and then it was left sitting for at 5 min in the blender and I had to ask for them to finish it. It was made incorrectly.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Sunday morning I stopped in the drive thru to order my Normal Chai Tea Latte. The week before, my chai tasted like burnt water and no chai. This time before I pulled off, I tasted my drink and again, it tasted like water. I handed the drink back to Sarah the worker in the drive thru and told her the drink tasted like water and please remake. She began arguing with me telling me I need to say no water because they add water. I literally told her to stop arguing with me, I'm the customer. I was appalled because no one else in the drive thru told her she shouldn't be arguing with the customer. I will not ever go to that location. Bad drinks and customer service!
The customer is definitely not right here. Music is too loud for them to hear your order correctly. Will argue with you when the size is not what you ordered. Snooty barista.
Atmosphere: 2
Food: 4
Service: 1
We always come here because the service and the product it's perfect. We went to other Starbucks and this one is the best. Perfect amount of product perfect delivery. 10/10 please raise the salary of these workers ?✨️?
Atmosphere: 5
Food: 5
Service: 5
Recently I’ve been coming in to this Starbucks quite bright and early in the morning in the morning and Julianna is always makes my venti iced matcha latte with oat milk SO good!!! She is so sweet love her energy
Atmosphere: 5
Food: 5
Service: 5
Great customer service, the drive through line was not that bad of a wait, the inside area of this Starbucks location is real nice too.
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