Steak ’n Shake
1520 Ogden Ave, Downers Grove
(630) 963-1175
Recent Reviews
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Great shakes and burgers
Recommended dishes: Cheeseburger and Fries
Rude so very rude in drive thru asked for a plain cheeseburger and they said they couldn't do that and that I can take the stuff off it that I didn't like
Easy in and out. Local staff is always friendly.
Food: 5
Service: 5
Very amazing and classic restaurant, has some great history to it and overall it’s a great place to eat!
Atmosphere: 5
Food: 5
Service: 5
Great Value - love the shakes & fries 🍟!
Atmosphere: 5
Food: 5
Service: 5
I have never been inside of an establishment that has made me wanna die more. The ambience of the restaurant reminds me of a mental asylum. I needed to leave ASAP, decent milkshake tho
Atmosphere: 1
Food: 3
Service: 1
My food looked so good!
Atmosphere: 5
Food: 5
Service: 5
Took like 40 minutes even when the store was not busy at all.
Atmosphere: 1
Food: 1
Service: 1
Door has posted times that close at 12 but doors are locked by 10?
Atmosphere: 1
Food: 3
Service: 1
Messed up order. Wouldn't fix or offer refund
Restaurantji Recommends
Management issues at this location! They close early but leave their lights on. Three times we've come here, and all the lights are on but there's nobody answering the drive-thru speaker, and nobody to be seen in the kitchen, even though they're supposed to be open another half an hour. They also haven't answered the phone the last 3 times we've called, we're trying to make sure they are open as their posted hours are til midnight, but they're already closed at 11:40pm on a Thursday. When they were actually open and staff came to the speaker, they're very blunt, almost rude to customers. Not worth coming here! Deserve zero stars!
I used to go here when I lived nearby. I’ve been recently and the food was not good. The pricing isn’t justified. The staff is nice but service is meh. Take your business elsewhere
Atmosphere: 1
Food: 1
Service: 1
Not the steak 'n shake I remember.. You're basically doing everything but cooking the food here, and you have to do all the ordering as well.
Atmosphere: 1
Food: 1
Service: 1
Good, fast food. Only negative is that there's a restriction on the number of soft drink refills you can get, which makes no sense considering the cost to the restaurant of soft drinks. You have to scan your receipt each time you use the coke machine!
Atmosphere: 3
Food: 5
Service: 3
Good food great job
Atmosphere: 5
Food: 5
Service: 5
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