Subway

2958 S Finley Rd Store #117, Downers Grove
(630) 495-0040

Recent Reviews

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Jason S

Every time I go in there, the guy that works their is one of the rudest people ever needs to be taught on how to handle Customer service better. On the other hand the lady seems to be pretty nice. Guess I got to find a new subway to go to. You lost my business for good.

Laura Guderyon

We called before driving to the store to see if they had gluten free bread as some Subway restaurants do but not all. We were told yes over the phone. When we arrived and I tried to order the man told me they don’t have it and I could have the wheat bread, or the flatbread.. I said no I can’t have gluten, nothing with flour and he looked at me like I had 4 heads. If you work in a restaurant, it should be required to have some sort of food allergen knowledge.

Atmosphere: 1

Food: 1

Service: 1

Brianna Bryant

This was the worst customer service I have ever experienced in my life. The workers were beyond disrespectful. Do not waste your money here.

Service: 1

Andrea always has a smile

No smiles when i walked in despite I wanted a quick bite to eat on my way home from a long day at work and what grossed me out totally was the guy with a lot of arm hair!! to me that's unsanitary if hair from the body falls on the food especially reaching over ingredients um no thank you.

Atmosphere: 2

Food: 3

Service: 2

Halim El Ouali

Very rude employees, and the veggie don t look fresh at all so I had to through my food away ????

Food: 1

Service: 1

Dan Jackola

Place is awful, never get an order right and they always have the little freezers open so by the time you see they made the sandwich wrong it’s already in the toaster and out.

Atmosphere: 1

Food: 1

Service: 1

Ramzi Ihmud

Rude manager, yelled at me for trying to tell him that they got my pickup order wrong

Service: 1

Stuart Allard

This is a Subway.

Atmosphere: 4

Food: 4

Service: 5

Kiril Ivanov

They don't accept valid coupons for whatever reason. Like, what?!?!

Zee

chinda is a garbage employee (or however you spell her name) who wastes your time and refuses to accept physical coupons that subway sends in the mail. They dont even have chicken breasts for their sandwichs just the slivers of chewy processed chicken. DO NOT WASTE YOUR TIME THERE IS A REASON THE RESTAURANT IS ALWAYS EMPTY.

Atmosphere: 1

Food: 1

Service: 1

dell jackson

The guy today was very rude and seem like he didn't want me there as a customer..will be my last time coming dont like to feel

Atmosphere: 1

Service: 1

Doreen Rodriguez

Worst sandwich I have ever eaten. The bread was so hard, lettuce, tomato and onion was old tasting or had no taste.Do not waste your money at this placeVery very disappointing.

Atmosphere: 3

Food: 1

Service: 3

Yara Garcia

I game in here at 3pm on Sunday , was not busy at all . The person who helped me very rude and with an attitude rushing me . I was the only costumers in the store very disappointed in costumer service.

Atmosphere: 1

Food: 3

Service: 1

Maison du bonheur Maison

Unfriendly staff, I had the impression of annoying him more than seeing his desire to work.

Atmosphere: 2

Food: 4

Service: 2

Dave lee

Not the spot for vegetarians and vegans. I went in during lunch cause I work close and it wasn’t too busy at the time. I enter into the store and stand in line, when I get up to the counter I tell the worker I’m getting a veggie and to please change his gloves, he complied after the second attempt. He proceeds to throw cheese on my sandwich damn near literally and didn’t make any effort to place them like they should be placed. He then toasts my bread and while waiting on that he decided to start another sandwich which normally is probably fine but the other sandwich was a meat sandwich and he was basically (pardon my term) “molesting the meat” with the gloves by just grabbing handfuls of it and he was like playing with it a little too which was weird but I digress. He then touched all the vegetables like crazy with those gloves and was taking a little off the sandwiches to put back. He then tried to come back and just continue working on mine. I asked him to change his gloves again but just said forget it and walked out. The health and safety training was definitely skipped

Vegetarian options: Highly suspicious of cross contamination

Atmosphere: 1

Food: 1

Service: 1

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