Dairy Queen Grill & Chill

Got ice cream. Was delicious. Fast friendly service

By far the absolute worse DQ I have ever been to! Terrible customer service, attitudes, takes forever to actually get your order.

Great food friendly employee

The restaurant was dirty had to ask to get the table washed off all other tables were dirty as well. They had an abundance of flies in the dining room also the floors were very dirty needs a good cleaning

Atmosphere: 2

Food: 3

Service: 3

Food was great, ice cream was fantastic. Staff was very friendly even though they were short staffed today. One girl at the front counter even had to deal with a “Karen” and she handled it with grace. You all have a great place with a great staff!

Atmosphere: 5

Food: 5

Service: 5

I had to ask for my change of $3. They gave me my blizzard, but not the size I ordered. I was told to pull forward for my food. When someone brought my food about 10 mintues later. I then asked for my receipt saying the blizzard was a small, I wanted to be sure I didn't pay for the medium and only received a small. She left to go back in, I waited another 10 minutes. Someone delivered to the car behind me, then asked what I was waiting for. She said she didn't know I was waiting. She said that it was her fault and I was only charged for the small. I left without ever seeing a receipt.

Food: 5

Service: 3

Always good! Moreover Blizzard never disappoints! Use of the WiFi was awesome

Atmosphere: 5

Food: 5

Service: 5

You got 5 stars for service, atmosphere, and food... But $9.86 for 2 small shakes??? It's to the point where it's just too expensive to go to Dairy Queen anymore..

Atmosphere: 5

Food: 5

Service: 5

First you could purchase a ticket to China and board a plane fly there and return home before and still get your order faster. Second, the food sucks

I came thru the drive thru and paid 41.75 on mom's debit card the lady was nice but forgot to put the chicken strip sandwich with tomato , onion ,mayo. I have called 7 times and Noone answers. It's 5:45 and I will try again. Maisy was great she was very respectful. I didn't no anything was missing till I got back to tamaroa where we live. The sandwich was 5.19. Can u please credit it back to mom's card. My order id. AADQ7L24AJD2 at 4:35:22 pm.

Good food fast

Atmosphere: 4

Food: 5

Service: 5

Waited 30 minutes for our food

Great friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Number 3 Third Pound Burger and Fries, Chicken Strip Basket

AWFUL SERVICE!! Never going back to this poorly run Dairy Queen! Rude Customer service. Was told to pull up in the drive through, after waiting nearly 20 minutes, I walk in to nobody at the counter, wait another 5 minutes for someone to walk by, I told them about my order, wasn't even started, then they gave me the wrong order, when I told the lady at the counter she said " you saw me bag this why didn't you say anything then?" Then she walks off! Me holding the wrong order. I didn't know it was my job to watch them bag the food?Disrespectful!! Poor training.Du quoin Dairy Queen has gone down hill. Not going back.

I got a 4 piece honey bbq, got a 3 piece regular chicken strip basket. I go back through and the manager grabs it and says she’s going to fix it no problem. She comes back with her fingertips covered in BBQ sauce, and says here I fixed it have a great day. I leave and get home I open it and it’s the same 3 pieces of chicken just dipped in bbq sauce when I called to see if she can just take my name down for something for the inconvenience she said no I could either come and get 1 chicken strip or nothing at all. Totally unprofessional & obviously cheap. So who knows how cheap the stuff they’re buying to make all the food. Bad experience. Their whole family actually both restaurants in du quoin && pinckeyville aren’t good locations!

Atmosphere: 1

Food: 2

Service: 1