To be fair, we were the only customers eating in. But the pizza was great, the server was super polite, and the place was clean. Even the bathrooms.
Karla Lee
Pizza was great as always.
Jazmine Stanley
Good food, good service
Tara Peas
We ordered 2 personal pan pizzas. We waited 40 minutes and they brought out one pizza. It was room temperature at best. I finished my cool pizza before my husband got his, only after asking about it. There was only 4 other tables at the time. And the waitress forgot our drink order.
Nathan Smith
We absolutely swamped them (during a severe thunderstorm, to boot) and they did their best to give us excellent service, despite the challenges of the situation. Thank you!
Theresa Jolly
We ordered our food at 1930 and at 2155 still no food. Nurse called to see what happened and waiter said oh well we don’t have delivery yet. Staff member called the order in, not on line!! When we called back over 2 hours later, the girt said, we don’t deliver but she was told on phone it was for delivery! The girl got paid with my charge card. She said, she would delete it so I will get it back. Well, it’s now 2240 and I still show a charge on my card!!!! I doubt seriously she knows how to reimburse me!! Lesson learned!
Lois Tennison
I ordered on line ( pizza was free from my points) and went to pick it up. Went to Drive Thru- BIG MISTAKE- I waited in line for 18 minutes. I couldn’t move as a truck was in front of me and a car behind me. When I finally got to the window, I told my name, and asked for a manager. Another BIG MISTAKE- this young girl said (that’s me) I asked what was the problem and she said she was Sorry - the whole time she was laughing. This is not my idea of good service, definitely not good management. Pizza was cold when I received it. All in All a pathetic experience.
Scott Alvis
WORST PIZZA HUT IN ILLINOIS.... HORRIABLE PLACE AND WORKERS!!!
Atmosphere: 1
Food: 1
Service: 1
Linda Sward
Typical Pizza Hut but better than average service. Nice people.
I Ordered 2 pizzas waited an hour called and asked if it was coming she said it was walking out the door. The pizza just never came and they stopped answering the phone. This place is a joke. The pizza still says it's being prepared online from over 24 hours ago. I'm still on hold with the store to get my refund and no one will answer so not order from this place. I'm calling my credit card company and reporting them for theft.
Atmosphere: 1
Food: 1
Service: 1
Keawna Anders
BE CAREFUL WHEN ORDERING FROM THIS SPECIFIC PIZZA HUT!! We ordered a pizza at 10 pm last night and it was 11:30 and it still said our pizza was cooking on the app. So we called at 11:30 thinking it might have been an issue with the app. The girl answered and said “yes they are leaving in 2 seconds with your pizza” 12:30 and the pizza was still not delivered. Attempted to call them several times since last night… no answer. Checked our bank account and they charged us 3 TIMES !!! Spoke with a friend and they DID THE SAME THING TO THEM. Charged them TWICE and never got their food. Never again will we order from here when coming to town. They obviously could care less about their customers.
Kelsey Nagel
High chairs sticky, employees yelling across the restaurant. People standing at the counter waiting for long period of time to pay.
Atmosphere: 1
Food: 3
Service: 1
Lynnette Lynch
My husband and I was there the server sat us at a dirty table. We ordered my food came out 35 minutes before his. I asked her were his was she said they was making it. So we had them to box it to go. Some employees wasn't in uniforms. The people that was there before us waited over a hour for their order. We haven't been there in a long time and I doubt if we go back.
It's pizza Hut, what more can I say.
To be fair, we were the only customers eating in. But the pizza was great, the server was super polite, and the place was clean. Even the bathrooms.
Pizza was great as always.
Good food, good service
We ordered 2 personal pan pizzas. We waited 40 minutes and they brought out one pizza. It was room temperature at best. I finished my cool pizza before my husband got his, only after asking about it. There was only 4 other tables at the time. And the waitress forgot our drink order.
We absolutely swamped them (during a severe thunderstorm, to boot) and they did their best to give us excellent service, despite the challenges of the situation.
Thank you!
We ordered our food at 1930 and at 2155 still no food. Nurse called to see what happened and waiter said oh well we don’t have delivery yet. Staff member called the order in, not on line!! When we called back over 2 hours later, the girt said, we don’t deliver but she was told on phone it was for delivery! The girl got paid with my charge card. She said, she would delete it so I will get it back. Well, it’s now 2240 and I still show a charge on my card!!!! I doubt seriously she knows how to reimburse me!! Lesson learned!
I ordered on line ( pizza was free from my points) and went to pick it up. Went to Drive Thru- BIG MISTAKE- I waited in line for 18 minutes. I couldn’t move as a truck was in front of me and a car behind me. When I finally got to the window, I told my name, and asked for a manager. Another BIG MISTAKE- this young girl said (that’s me) I asked what was the problem and she said she was Sorry - the whole time she was laughing. This is not my idea of good service, definitely not good management. Pizza was cold when I received it. All in All a pathetic experience.
WORST PIZZA HUT IN ILLINOIS....
HORRIABLE PLACE AND WORKERS!!!
Atmosphere: 1
Food: 1
Service: 1
Typical Pizza Hut but better than average service. Nice people.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Salad Bar
Restaurantji Recommends
I Ordered 2 pizzas waited an hour called and asked if it was coming she said it was walking out the door. The pizza just never came and they stopped answering the phone. This place is a joke. The pizza still says it's being prepared online from over 24 hours ago. I'm still on hold with the store to get my refund and no one will answer so not order from this place. I'm calling my credit card company and reporting them for theft.
Atmosphere: 1
Food: 1
Service: 1
BE CAREFUL WHEN ORDERING FROM THIS SPECIFIC PIZZA HUT!! We ordered a pizza at 10 pm last night and it was 11:30 and it still said our pizza was cooking on the app. So we called at 11:30 thinking it might have been an issue with the app. The girl answered and said “yes they are leaving in 2 seconds with your pizza” 12:30 and the pizza was still not delivered. Attempted to call them several times since last night… no answer. Checked our bank account and they charged us 3 TIMES !!! Spoke with a friend and they DID THE SAME THING TO THEM. Charged them TWICE and never got their food. Never again will we order from here when coming to town. They obviously could care less about their customers.
High chairs sticky, employees yelling across the restaurant. People standing at the counter waiting for long period of time to pay.
Atmosphere: 1
Food: 3
Service: 1
My husband and I was there the server sat us at a dirty table. We ordered my food came out 35 minutes before his. I asked her were his was she said they was making it. So we had them to box it to go. Some employees wasn't in uniforms. The people that was there before us waited over a hour for their order. We haven't been there in a long time and I doubt if we go back.
Atmosphere: 2
Food: 3
Service: 1
Fire 🔥
Atmosphere: 5
Food: 5
Service: 5
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