Pizza Hut
805 S Washington St, Du Quoin
(618) 542-2126
Recent Reviews
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Used drive thru
Atmosphere: 5
Food: 5
Service: 5
Pizza dough was not cooked long enough. Server was nice.
Atmosphere: 5
Food: 3
Service: 4
It is so hard to get service there. The employees sit around to where they can't even see the drive thru, so don't bother going through it. You will not get helped. They are also so incredibly rude and short to customers.
Atmosphere: 1
Food: 1
Service: 1
Excellent, friendly service. Nice atmosphere. Would definitely recommend the buffet.
Atmosphere: 5
Food: 5
Service: 5
Pizza was cold i ordered rootbeer I don't know if carbonation was off but did not taste like rootbeer I had to get a Pepsi
Recommended dishes: Salad Bar
3 of us went last night because they were doing a fundraiser and we wanted to be supportive. The positive - the food was pretty good, what you'd expect from pizza hut, and the salad bar was also well stocked. There were 7 pizzas on offer the entire hour we were there + red sauce penne pasta, bread sticks, cinnamon sugar bread sticks, and the salad bar.
The negative - the place was just gross, the plates were soaking wet - not hot out of the dishwasher wet, just cold, soaking wet. The silverware was soaking through the napkins wet. The table was sticky. My hand literally stuck to the bathroom door so bad I had to peel it off. Both male and female bathrooms were disgusting, I was slip-sliding through the men's room, and my wife had to shoulder the women's room stall open because it got stuck closed.
When we went to checkout, we stood there for 12 minutes waiting for someone to just take our money. They weren't under-staffed, the place wasn't slammed, they just...couldn't be bothered. The lady doing drive through just kept looking at us apologetically but said she couldn't do anything because she needed one of the servers' fingerprint to check us out. After we stood there for 10 minutes, she finally yelled across the entire place for our server to come check us out. They also charged us for 3 buffets with drinks even though only 1 of us got a drink, but I just didn't care to correct it by the time we finally got rung out.
I don't think we'll be back. We usually stick to Dominoes anyway, and only came to support the charity.
Atmosphere: 1
Food: 4
Service: 1
I need to come back for the pizza buffet been wanting to try it since it's open again.
Atmosphere: 5
Food: 5
Service: 5
It's pizza Hut, what more can I say.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Boneless Wings, Salad Buffet, Cheese Sticks
To be fair, we were the only customers eating in. But the pizza was great, the server was super polite, and the place was clean. Even the bathrooms.
Pizza was great as always.
Restaurantji Recommends
Good food, good service
We ordered 2 personal pan pizzas. We waited 40 minutes and they brought out one pizza. It was room temperature at best. I finished my cool pizza before my husband got his, only after asking about it. There was only 4 other tables at the time. And the waitress forgot our drink order.
We absolutely swamped them (during a severe thunderstorm, to boot) and they did their best to give us excellent service, despite the challenges of the situation.
Thank you!
We ordered our food at 1930 and at 2155 still no food. Nurse called to see what happened and waiter said oh well we don’t have delivery yet. Staff member called the order in, not on line!! When we called back over 2 hours later, the girt said, we don’t deliver but she was told on phone it was for delivery! The girl got paid with my charge card. She said, she would delete it so I will get it back. Well, it’s now 2240 and I still show a charge on my card!!!! I doubt seriously she knows how to reimburse me!! Lesson learned!
I ordered on line ( pizza was free from my points) and went to pick it up. Went to Drive Thru- BIG MISTAKE- I waited in line for 18 minutes. I couldn’t move as a truck was in front of me and a car behind me. When I finally got to the window, I told my name, and asked for a manager. Another BIG MISTAKE- this young girl said (that’s me) I asked what was the problem and she said she was Sorry - the whole time she was laughing. This is not my idea of good service, definitely not good management. Pizza was cold when I received it. All in All a pathetic experience.
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