The lady with pink hair shouts at everyone and is very rude to staff she also pushes all drive thru orders as priority when she had just stated the delivery orders are backed up I will no longer accept orders for this location overall 0/5 stars the staff deserves a better leader and I will not tolerate this type of behavior as a self employed person
Gayla Scott
It is ridiculous that you must scan a QR code to order food. We walked in at 12:15pm for lunch. One other customer was standing working thru the process on their phone. We had gift cards and wanted to sit down inside to eat. Couldn’t find the item on app as we were new to app. The staff was all waiting on the drive thru and would not even look up. We finally gave up and walked out, got in the car and went thru the drive thru where we could actually tell someone what we wanted. If we didn’t have gift cards we would have simply gone elsewhere. We sat in the car in the parking lot to eat on this wintry day. Not happy at all. Chicken sandwich was cooked to order and tasted great. We had 2 sandwiches and a coke. It was $19. We won’t be back because of service not because of the food. East Peoria, Il
Atmosphere: 1
Food: 5
Service: 1
Erick Brandsted
Great place, we love Hardee's. This is one of the towns that I work in. When we are here in this town we always get lunch here.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Frisco Burger
Carissa
I came thru the drive thru after I had looked at the app. I told the speaker box that I had a coupon on my app. I was told she needed a physical coupon. I was annoyed. I handed her my phone to I scan my rewards.
She told me at the window that her scanner didn't work. She told me that she would give me my receipt so I could manually enter my code for rewards. The receipt had crappy printing that it doesn't matter. I got my receipt it's just as useless as she was.
As a manager, it's not professional to lie. However, I realize it's Hardee's.
Atmosphere: 1
Food: 4
Service: 1
Steve Mccormick
The mushroom Swiss burger is fantastic!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Sandwich
Jonathan
I wish I could give them 0 stars. This place is absolutely ridiculous. DO NOT COME HERE IF YOU ARE GOING TO USE THE HARDEES APP TO GET A DEAL OR REDEEM POINTS. Every time they scan the app and give me the total. It’s always the same total. When I ask why it’s the same total when it should be a free item they just give excuses and force you to pay full price. On top of that the food was ice cold and disgusting. I’ve never had a problem at any other Hardee’s I went to. Looks like I will have to find a different Hardee’s to go too.
Food: 1
Service: 1
Austin Tucker
Customer service sucked. People working counter barely payed any attention and was snobby. Acted as if us being here was a nuisance. Food was warm but not hot. Dining area mostly clean. Overall not the worst experience but could be way better.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sandwich
Shannon McGehee
They surprisingly got 3 out of 5 things right 2 of them being a shake and fries. But how hard is it to leave the ranch off a chicken wrap when it only has that with chicken, cheese and lettuce?? And a monster burger is not a double bacon cheese burger. Only 2 people working and I get the stress I worked food service but damn you need to rude as hell too on top of it
Atmosphere: 2
Food: 1
Service: 2
Steven MacMillan
Rude workers, food is old and cold. The last time I was here was the same, but bounce that night, the manager quit. Turned into the worst place for food
Atmosphere: 1
Food: 1
Service: 1
matt gossmeyer
There seemed to be no leadership at this location. I walked in and waited at an empty counter for 5 minutes while one employee was working drive through and others were in the back chatting. There was no ice in the machine in the dining room. My fries sat on the tray for another 7 to 10 minutes while no one was working on my burger which was the only order on the screen. Somehow they managed to put two cold patties on a bun. This place was awful today.
Today Oct. 30th went to Hardee's in east peoria, we waited 15minutes in drive thru and another 5 minutes at the window. Then they charged us wrong cuz There were only 3 cars ahead of us. The food was ok but not hot when got it home.
I went to the drive thru so I cannot say much about the atmosphere in the building. I waited for 10 minutes for my food. I ordered a frisco burger meal with extra onions and no tomato and curly fries. A big hot ham and cheese and curly fries. The fresco was extremely greasy and gross. Barely had any onion on it. The curly fries tasted stale. I am very disappointed and will not be returning in the future.
Absolutely disgusting. Floor was sticky and dirty. Bathrooms smelled like sewage, restroom was not clean, water took a very long time to warm up. I doubt employees are washing their hands appropriately with how long it took. We will never come here again.
Atmosphere: 1
Food: 1
Service: 2
Jackie Woolard
Felt sorry for the manager and they're working. It was himself and one guy in the back. All the rest of the people called in. What's wrong with people. I tell you the guy did an excellent job for being alone.
The lady with pink hair shouts at everyone and is very rude to staff she also pushes all drive thru orders as priority when she had just stated the delivery orders are backed up I will no longer accept orders for this location overall 0/5 stars the staff deserves a better leader and I will not tolerate this type of behavior as a self employed person
It is ridiculous that you must scan a QR code to order food. We walked in at 12:15pm for lunch. One other customer was standing working thru the process on their phone. We had gift cards and wanted to sit down inside to eat. Couldn’t find the item on app as we were new to app. The staff was all waiting on the drive thru and would not even look up. We finally gave up and walked out, got in the car and went thru the drive thru where we could actually tell someone what we wanted. If we didn’t have gift cards we would have simply gone elsewhere. We sat in the car in the parking lot to eat on this wintry day. Not happy at all. Chicken sandwich was cooked to order and tasted great. We had 2 sandwiches and a coke. It was $19. We won’t be back because of service not because of the food. East Peoria, Il
Atmosphere: 1
Food: 5
Service: 1
Great place, we love Hardee's. This is one of the towns that I work in. When we are here in this town we always get lunch here.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Frisco Burger
I came thru the drive thru after I had looked at the app. I told the speaker box that I had a coupon on my app. I was told she needed a physical coupon. I was annoyed. I handed her my phone to I scan my rewards.
She told me at the window that her scanner didn't work. She told me that she would give me my receipt so I could manually enter my code for rewards. The receipt had crappy printing that it doesn't matter. I got my receipt it's just as useless as she was.
As a manager, it's not professional to lie. However, I realize it's Hardee's.
Atmosphere: 1
Food: 4
Service: 1
The mushroom Swiss burger is fantastic!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Sandwich
I wish I could give them 0 stars. This place is absolutely ridiculous. DO NOT COME HERE IF YOU ARE GOING TO USE THE HARDEES APP TO GET A DEAL OR REDEEM POINTS. Every time they scan the app and give me the total. It’s always the same total. When I ask why it’s the same total when it should be a free item they just give excuses and force you to pay full price. On top of that the food was ice cold and disgusting. I’ve never had a problem at any other Hardee’s I went to. Looks like I will have to find a different Hardee’s to go too.
Food: 1
Service: 1
Customer service sucked. People working counter barely payed any attention and was snobby. Acted as if us being here was a nuisance. Food was warm but not hot. Dining area mostly clean. Overall not the worst experience but could be way better.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Sandwich
They surprisingly got 3 out of 5 things right 2 of them being a shake and fries. But how hard is it to leave the ranch off a chicken wrap when it only has that with chicken, cheese and lettuce?? And a monster burger is not a double bacon cheese burger.
Only 2 people working and I get the stress I worked food service but damn you need to rude as hell too on top of it
Atmosphere: 2
Food: 1
Service: 2
Rude workers, food is old and cold. The last time I was here was the same, but bounce that night, the manager quit. Turned into the worst place for food
Atmosphere: 1
Food: 1
Service: 1
There seemed to be no leadership at this location. I walked in and waited at an empty counter for 5 minutes while one employee was working drive through and others were in the back chatting.
There was no ice in the machine in the dining room. My fries sat on the tray for another 7 to 10 minutes while no one was working on my burger which was the only order on the screen. Somehow they managed to put two cold patties on a bun. This place was awful today.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Today Oct. 30th went to Hardee's in east peoria, we waited 15minutes in drive thru and another 5 minutes at the window. Then they charged us wrong cuz There were only 3 cars ahead of us. The food was ok but not hot when got it home.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Breakfast Sandwich, Crinkle Cut Fries
I went to the drive thru so I cannot say much about the atmosphere in the building. I waited for 10 minutes for my food. I ordered a frisco burger meal with extra onions and no tomato and curly fries. A big hot ham and cheese and curly fries. The fresco was extremely greasy and gross. Barely had any onion on it. The curly fries tasted stale. I am very disappointed and will not be returning in the future.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Frisco Burger, Sandwich, Crispy Curls
Absolutely disgusting. Floor was sticky and dirty. Bathrooms smelled like sewage, restroom was not clean, water took a very long time to warm up. I doubt employees are washing their hands appropriately with how long it took. We will never come here again.
Atmosphere: 1
Food: 1
Service: 2
Felt sorry for the manager and they're working. It was himself and one guy in the back.
All the rest of the people called in. What's wrong with people. I tell you the guy did an excellent job for being alone.
Atmosphere: 5
Food: 5
Service: 5
Fries are cold
Atmosphere: 4
Food: 4
Service: 4
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