I wish I could give this place 0 stars. I sat at the drive thru today with a mobile order for a coffee for over 15 minutes before someone even got on. I would’ve left but I already paid. Now late to work, they then take another 15 minutes to make a single Frappuccino and bring it outside.
Ethan W
Tried to use the mobile app to order, but was told they didn’t have anything. Customer service was no help even though I had a receipt. Thanks for nothing.
Atmosphere: 1
Food: 1
Service: 1
Lee Weber
It's off the highway and usually busy.
Atmosphere: 4
Food: 4
Service: 3
Elizabeth Oakes
I love McDonald's since I was a little girl.
Atmosphere: 5
Food: 5
Service: 5
Jen Heinz
Shout out to Ashley who is amazing! Excellent customer service. Friendly, attentive, clean. Thank you! (She needs a raise!!)
Service: 5
Chris Downey
Nice clean play area
M Hamlin
Going through the drive-thru is like playing a game of whack-a-mole. Ordered a quarter pounder, got a 3 pce chicken strip. Before this, ordered a chicken sandwich, got a cheeseburger. The management just hates you.
Qian Gao
best McDonald’s in Tazewell county.
Atmosphere: 5
Food: 5
Service: 5
Elliott Watts
Posted close time at 11pm, but had doors locked at 10:10pm, no explanation. Very inconvenient.
J O
Bought the new chicken fingers whatever they call them what was so special about them? They’re OK, bring back your old chicken Selects the ones that were super crispy. Those were better!
I ordered a daily double no cheese, or onion, add pickles, and ketchup. It came with cheese no pickles lettuce or tomatoes. I took it back and they made it worse. Now im out my lunch. This location sucks. Do better
Atmosphere: 1
Food: 1
Service: 1
Jennifer Terrell
Rude staff, the food is never cooked fully. Don't waste you're time or money, they won't answer when you call to complain!
Atmosphere: 1
Food: 1
Service: 1
Savy
Picked up dinner and when we opened it to eat it the bread was hard, lettuce was black , fries where over salty awful quality do better!!! They don't answer their phone!
Food: 1
Jan Bonnette
Attended a kid birthday party in the kids room it was nice
Atmosphere: 4
Food: 4
Service: 4
Niny T.
Since McDonald implemented the self order kiosks, I like to go there often. The server seems to be nicer than before too.
I wish I could give this place 0 stars. I sat at the drive thru today with a mobile order for a coffee for over 15 minutes before someone even got on. I would’ve left but I already paid. Now late to work, they then take another 15 minutes to make a single Frappuccino and bring it outside.
Tried to use the mobile app to order, but was told they didn’t have anything. Customer service was no help even though I had a receipt. Thanks for nothing.
Atmosphere: 1
Food: 1
Service: 1
It's off the highway and usually busy.
Atmosphere: 4
Food: 4
Service: 3
I love McDonald's since I was a little girl.
Atmosphere: 5
Food: 5
Service: 5
Shout out to Ashley who is amazing! Excellent customer service. Friendly, attentive, clean.
Thank you! (She needs a raise!!)
Service: 5
Nice clean play area
Going through the drive-thru is like playing a game of whack-a-mole. Ordered a quarter pounder, got a 3 pce chicken strip. Before this, ordered a chicken sandwich, got a cheeseburger. The management just hates you.
best McDonald’s in Tazewell county.
Atmosphere: 5
Food: 5
Service: 5
Posted close time at 11pm, but had doors locked at 10:10pm, no explanation. Very inconvenient.
Bought the new chicken fingers whatever they call them what was so special about them? They’re OK, bring back your old chicken Selects the ones that were super crispy. Those were better!
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
I ordered a daily double no cheese, or onion, add pickles, and ketchup. It came with cheese no pickles lettuce or tomatoes. I took it back and they made it worse. Now im out my lunch. This location sucks. Do better
Atmosphere: 1
Food: 1
Service: 1
Rude staff, the food is never cooked fully.
Don't waste you're time or money, they won't answer when you call to complain!
Atmosphere: 1
Food: 1
Service: 1
Picked up dinner and when we opened it to eat it the bread was hard, lettuce was black , fries where over salty awful quality do better!!! They don't answer their phone!
Food: 1
Attended a kid birthday party in the kids room it was nice
Atmosphere: 4
Food: 4
Service: 4
Since McDonald implemented the self order kiosks, I like to go there often. The server seems to be nicer than before too.
Atmosphere: 5
Food: 5
Service: 5
Loading...