Potbelly

318 West Washington Street, East Peoria
(309) 698-2100

Recent Reviews

Mike Oliveri

Jimmy John's with an oven and milkshakes. Bread's okay, soup is boiling hot.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Roast Beef, A Wreck

Elayne

Jan. 25. 2024Excellent.. If you haven't tried potbellys, you really owe it to yourself to stop.Toasty sandwiches , shakes, and more.Vegetarian options: You can make any sandwich a vegetarian by having them hold the meat off which is cool. You can customize your toppings.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Kurt Stepping

Quick service, good sandwich. For the price you pay, seems like there should be more meat and cheese.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Sandwich

Amberlyn G.

I placed an order for pickup scheduled nearly 40 minutes in advance and when I arrived to pick up my order, there was not a single soul in the restaurant. I waited a minute or 2 before someone emerged from the office and it appeared they were just then seeing my order ticket. It’s not that I had a terrible, ruin-your-day experience but it’s just disappointing that I placed my order over 30 minutes in advance and still had to wait for them to make my sandwiches. Not what I would expect for the price, especially when the place is completely dead

Kaylynn Crotz

Food is great, and so are the workers!

Atmosphere: 5

Food: 5

Service: 5

Delores McCall

The food was good and it was a slightly different eating experience.

Atmosphere: 5

Food: 4

Service: 4

Chelsea

I spent a lot of money ordering what was supposed to be two sandwiches, chips, and a drink. The drink and chips never came. I called 60 seconds after my order was placed through UberEATS to add toppings, that the app didn't give me the option of adding for some reason (malfunction). I specifically spoke to the manager-on-duty (definitely only the supervisor, there's no way she could manage an entire store with her attitude) to add toppings. She took down on pen and paper, all of the 5 toppings, to my knowledge. 20 minutes later, two plain sandwiches arrive without chips or drink. Not the driver's fault. I, on the other hand, call to ask the issue, and am met with the same female supervisor's unprofessional attitude. She told me that they "probably sent it out early" (aren't you in charge of the completion of orders?), which is why the rest of the order was missing. She had zero accountability. She won't be manager for long, if that keeps up. Anyway, I ended up refunding and going to an entirely different sandwich chain for toppings and sides, because "there was no way to give me my toppings on the side and they didn't have containers to put them into". If you have a chip on your shoulder, get rid of it before dealing with customers. Clean up your attitude.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Sandwich

Jeanie I

Sandwiches were flavorful an made to

Atmosphere: 5

Food: 5

Service: 5

cindy sills

Great service every time I get take out. The food is hot, tastes great, and they have it ready fast! They are always pleasant and helpful!

rebekah chapman

Went to potbelly today and really enjoyed my food but was disgusted by their tea container and that there was tea being served out of it

Jeremy

The Italian Sandwhich was very good and the chili was a nice addition! Staff was friendly and polite.

Atmosphere: 5

Food: 5

Service: 5

Aaron Miller

Potbelly has a variety of sandwiches to choose from. I appreciate that they run them through a toaster, and you can choose exactly what you want on it. It never takes too long to get your food, and they do have chips, cookies, shakes, to add with your sandwich. The East Peoria location is nice. It's located in the river district, and it's a great place to stop and take a break.

Atmosphere: 4

Food: 4

Service: 5

Nolan Grant

I met a friend for lunch and ordered the pick two. I had a wreck for my sandwich. I would suggest getting double meat. I didn’t know this at the time, but I was definitely chinced in the protein department. I then had their apple walnut salad which was delectable. The free water cup they give you was big enough for one swig and that only. Potbelly as a whole does unfortunately discriminate against those who do not purchase a drink. The staff was very friendly and helpful. My pick two was over $12. Fair to say it was a tad pricey with the portions you get. Overall, a 4.6 out of 5 stars from the Nolanator. The miniature water cup was always destined to be their demise. Best regards.

Irene Diep

My new favorite sandwich place!Everyone is always so nice and friendly, the app is very user-friendly and always has promos to help rack up points to a free sub faster.Great quality food and staff!

Brittany Barnes

The food was good, just too much mayo on my sandwich, but other than that the Sandra's good. The one who made our sandwich was not friendly at all.

Atmosphere: 3

Food: 4

Service: 3

Load More