I really wanted to love this place because the food is honestly amazing. Every bite was flavorful, well-seasoned. If I were rating based on food alone, this place would easily get a 5-star rating. But sadly, the overall experience was far from enjoyable. The first thing that hit me as I walked in was the strong, unpleasant smell almost like something was rotting or the place hadn’t been properly cleaned in a while. It was honestly hard to ignore, and it ruined the vibe before I even sat down. I tried to overlook it, thinking the food might make up for it—and thankfully, it kind of did—but not enough to make me want to return anytime soon.
The real deal-breaker, though, was the washroom. It was absolutely disastrous
filthy floors, no soap, a broken door lock, and a stench that made me gag. It looked like it hadn’t been cleaned in days. For a place that serves such good food, this lack of basic hygiene is unacceptable and really disappointing.
I hope the management takes these issues seriously, because no matter how good the food is, people expect cleanliness and a comfortable atmosphere when dining out. Right now, this place falls short in that department.
Atmosphere: 1
Food: 5
Service: 3
Yvonne Eby
Ordered 4 PC corn on cob all of sudden they are out replacement was an individual side of green beansat 5.99$ Fish was so small nothing like pictures Fries wasn't cooked throughly Will never go there AGAIN!!!
Food: 1
Service: 4
Karol Stepney
Need to clean the restaurant has a lot of spider webs and dirty floors and tables..
Atmosphere: 2
Food: 3
Service: 3
Hussain M. Chaudhary
Great fish and even greater customer service!
Atmosphere: 5
Food: 5
Service: 5
Dustin C
Let's start with the first thing. Pulled into the drive thru and the back door is wide open and unmanned. Not only is this against food safety as it lets pests and flies in, it is also an absolute safety risk as anyone could walk in. Then instead of warning people they are out of stuff they wait and hope you don't order that item. Not impressed.
Janet Kopsic
This Captain D’s location is a rip off! First of all, I ordered the “new” garlic shrimp. I was told that they ran out. Really, at dinner time on a Friday evening? I ordered 2 of the fish, shrimp, and fries dinners and 2 large drinks. Over 22.00. Drinks are about 3.25 each. I was given one set of utensils for 2 dinners. It didn’t really matter because there wasn’t much to eat anyway. What a sad looking meal. The piece of fish was long and skinny and mostly crunchy batter. The shrimp were so tiny and there were 5 of them. I counted 18 fries and 2 hush puppies. The food was very good but, come on, do better. Stop charging high prices for a small amount of food. The cashier at the window was not friendly and put out when I requested dipping sauce. If you enjoy eating at Captain D’s, I would suggest finding another location other than Edwardsville, IL.
Atmosphere: 2
Food: 3
Service: 2
Danny Johnson
I was dining in at the Edwardsville location. Just today. Every aspect of the interaction was amazing. The cook did an amazing job with my order. The front counter man was very polite and serving. In a time when it has been difficult to get good service. This visit went far beyond pleasing this customer. As a more healthier option when dining out. They have the grilled fish option which was great. This was during the lunch hour on friday.
Atmosphere: 5
Food: 5
Service: 5
Teresa Williams
Went to captain D's today placed a order for 12 hushpuppirs and meal, they have zero food gave us 3 hush puppies for his meal what kind of joke is this !!!! I heard of restaurants running out of items, but its 11 o'clock and u dont have batter for hushpuppies for real & steel charged 9 dollars
Atmosphere: 1
Food: 1
Service: 1
Emily Hale
Spent $40 to have a night of hell…. Entire family sick throwing up. 0/10 recommend.
The man working the counter and Drive-Thru was very nice and patient. The food came out fast and was very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fried Shrimp
Brad Woods
We just left Captain D's. What a horribly disappointing experience. We used to come here with my Dad several years ago and it was fantastic back then. Today we spent over 30 dollars for two people and it was awful. The baked potato must have been at least a few days old. The Mac n cheese? That wasn't even close. The catfish was pretty good but everything else ruined it. My Mom's chicken was gross. She couldn't finish one piece. It's too bad cause it used to be great! They changed the recipe for the worst...
Great place to go to
Atmosphere: 5
Food: 5
Service: 5
I really wanted to love this place because the food is honestly amazing. Every bite was flavorful, well-seasoned. If I were rating based on food alone, this place would easily get a 5-star rating. But sadly, the overall experience was far from enjoyable.
The first thing that hit me as I walked in was the strong, unpleasant smell almost like something was rotting or the place hadn’t been properly cleaned in a while. It was honestly hard to ignore, and it ruined the vibe before I even sat down. I tried to overlook it, thinking the food might make up for it—and thankfully, it kind of did—but not enough to make me want to return anytime soon.
The real deal-breaker, though, was the washroom. It was absolutely disastrous
filthy floors, no soap, a broken door lock, and a stench that made me gag. It looked like it hadn’t been cleaned in days. For a place that serves such good food, this lack of basic hygiene is unacceptable and really disappointing.
I hope the management takes these issues seriously, because no matter how good the food is, people expect cleanliness and a comfortable atmosphere when dining out. Right now, this place falls short in that department.
Atmosphere: 1
Food: 5
Service: 3
Ordered 4 PC corn on cob all of sudden they are out replacement was an individual side of green beansat 5.99$
Fish was so small nothing like pictures
Fries wasn't cooked throughly
Will never go there AGAIN!!!
Food: 1
Service: 4
Need to clean the restaurant has a lot of spider webs and dirty floors and tables..
Atmosphere: 2
Food: 3
Service: 3
Great fish and even greater customer service!
Atmosphere: 5
Food: 5
Service: 5
Let's start with the first thing. Pulled into the drive thru and the back door is wide open and unmanned. Not only is this against food safety as it lets pests and flies in, it is also an absolute safety risk as anyone could walk in. Then instead of warning people they are out of stuff they wait and hope you don't order that item. Not impressed.
This Captain D’s location is a rip off! First of all, I ordered the “new” garlic shrimp. I was told that they ran out. Really, at dinner time on a Friday evening? I ordered 2 of the fish, shrimp, and fries dinners and 2 large drinks. Over 22.00. Drinks are about 3.25 each. I was given one set of utensils for 2 dinners. It didn’t really matter because there wasn’t much to eat anyway. What a sad looking meal. The piece of fish was long and skinny and mostly crunchy batter. The shrimp were so tiny and there were 5 of them. I counted 18 fries and 2 hush puppies. The food was very good but, come on, do better. Stop charging high prices for a small amount of food. The cashier at the window was not friendly and put out when I requested dipping sauce. If you enjoy eating at Captain D’s, I would suggest finding another location other than Edwardsville, IL.
Atmosphere: 2
Food: 3
Service: 2
I was dining in at the Edwardsville location. Just today. Every aspect of the interaction was amazing. The cook did an amazing job with my order. The front counter man was very polite and serving. In a time when it has been difficult to get good service. This visit went far beyond pleasing this customer. As a more healthier option when dining out. They have the grilled fish option which was great. This was during the lunch hour on friday.
Atmosphere: 5
Food: 5
Service: 5
Went to captain D's today placed a order for 12 hushpuppirs and meal, they have zero food gave us 3 hush puppies for his meal what kind of joke is this !!!! I heard of restaurants running out of items, but its 11 o'clock and u dont have batter for hushpuppies for real & steel charged 9 dollars
Atmosphere: 1
Food: 1
Service: 1
Spent $40 to have a night of hell…. Entire family sick throwing up. 0/10 recommend.
Restaurantji Recommends
It was great
Atmosphere: 5
Food: 5
Service: 5
Need more workers,slow
Atmosphere: 1
Food: 1
Service: 1
The man working the counter and Drive-Thru was very nice and patient. The food came out fast and was very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coleslaw, Fried Shrimp
We just left Captain D's. What a horribly disappointing experience. We used to come here with my Dad several years ago and it was fantastic back then. Today we spent over 30 dollars for two people and it was awful. The baked potato must have been at least a few days old. The Mac n cheese? That wasn't even close. The catfish was pretty good but everything else ruined it. My Mom's chicken was gross. She couldn't finish one piece. It's too bad cause it used to be great! They changed the recipe for the worst...
Atmosphere: 3
Food: 1
Service: 2
Wife love this place. Was great service.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Deluxe Seafood Platter
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