Cold Stone Creamery

2100 Troy Rd Ste 101, Edwardsville
(618) 655-1480

Recent Reviews

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Andrew Petroline

Good ice cream,a little pricey.

Janie Houk

Helpful and kind staff. Delicious ingredients.

Halle Bre

Unfortunately I did not have a great experience at this location. I gave them 2 starts only because there was only two of them working this Sunday evening around 4pm so I felt for them. However, my family and I weren’t greeted when walking in. They helped the two customers in front of us then we stood and waited a total of about 20 minutes. There were customers behind us as well. I’m not sure if they were working online orders but my family and I ended up leaving after being the next in line with out being served. Love the chain but wouldn’t visit this location again.

Your Mom

The lady behind the counter is a trooper. Straight bustin’ ass alone with like 25 people in the dining area and doing car-side as well. Respect mamas🫰

Ashley Rose

We went tonight for ice cream and Kathryn was beyond amazing. She noticed my son’s shirt and took interest in him and his interests. She was praising him and made his special night even better. It was nice having such a friendly, genuine face to walk into and chat with. She’s a great asset and hope to see her next time we’re in!

Joyce Lewis

We enjoyed our ice cream clean and friendly service.

Rebecca Sayles

Food awesome. Slow inaccurate service

Atmosphere: 3

Food: 5

Service: 2

Aaron King

Still great experience Just wish they had a little bit more options

Atmosphere: 3

Food: 5

Service: 4

Lily Sedlacek

i came to enjoy a sweet treat. the treat was watery and lidless. staff was grumpy. loud strange people making tiktoks. i would not recommend for a post bingo treat

Atmosphere: 1

Food: 1

Service: 1

kate brown

no lid grump staff

Atmosphere: 2

Food: 4

Service: 2

Fred Gowin

The ice cream here has a special quality that the other ice cream places just don't have.

Atmosphere: 5

Food: 5

Service: 5

Flower Girl

The staff is rude number one and they usually take way longer than what is necessary.

Atmosphere: 4

Food: 4

Service: 1

Karley Armstrong

The girl touched all of the ingredients in my ice cream, (banana, nilla wafers, and yellow cake) with her bare hands…this is gross, did not eat because I was not going to chance getting sick.

Food: 1

Riss Voyles

My husband and I went to the drive thru at 12, waited without a response and thought they were closed but looked them up and had been open since 11. We gave up waiting and went inside and waited for ten more minutes for this girl to help us and the line that had started. I ordered a shake and was handed a cup that was plastic wrapped. Paid almost $7 for it and walked out. This was absolutely horrible. I’m going to post the picture of what I purchased on google if you want to see.

Atmosphere: 1

Food: 1

Service: 1

Riss Zobrist

My husband and I went to the drive thru at 12, waited without a response and thought they were closed but looked them up and had been open since 11. We gave up waiting and went inside and waited for ten more minutes for this girl to help us and the line that had started. I ordered a shake and was handed a cup that was plastic wrapped. Paid almost $7 for it and walked out. This was absolutely horrible. I’m going to post the picture of what I purchased on google if you want to see.

Atmosphere: 1

Food: 1

Service: 1

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