Firehouse Subs Edwardsville Troy Rd.

Great food!

all the employees were super kind and talkative. my sandwich was super good too! only reason I didn't give a 5 is because it did take 25 minutes to get my sandwich.

Every time I eat here, they are always friendly and quick!! Love the sandwiches

I ordered firehouse salad for 8.29 cents off menu that said with ham and turkey or grilled chicken then charged me 2.50 ex for the chicken they said chicken was extra even though the menu didn't say the extra charge.i think you need to post all cost menu
So we left and went to subway food and price was fine

I normally get my food to go, and it's always great, and I love the service, and what they stand for, but sometimes they forget my pickle slice, however, today they gave me two pickle slices, and I have to thank them and sm:)e. This place is awesome!

I would have done a 5*, but my hot ham and cheese was almost inedible. The other sandwiches were fine, but that one was so dry, and the bread ends were incredibly hard.

I come here a lot and usually it’s always great! However this past time I got the hook and ladder and bit into a large sharp piece of either a bone or cartilage. Again this has never happened but definitely not a great experience

Atmosphere: 5

Food: 2

Service: 5

Uodate: 9/2024. The sauce station is back!

Great place for a good sandwich. Super nice employees, my only complaint is the Coca-Cola machine produces the worst tasting Diet Coke ever! It's been like this since it opened so doubt it is a problem with an employee. Its a machine problem so I have to get another drink like Dr. Pepper but that is a lot of sugar! Anyhow great sandwiches!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Pepperoni Meatball Sandwich

Very good sandwich.

Atmosphere: 5

Food: 5

Service: 5

The local chamber of commerce that I am a proud member of orders from here weekly. Today I called and spoke with a young man named Will and he was so friendly and helped me with a large order that I needed at the last minute. He was patient and took time to explain what my options were and gave realistic time frames. I will certainly remember the kindness I was shown today by referring others to their catering services.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub, Firehouse Hero, Premium Roast Beef, Italian

Met my old boss for lunch ?. I ordered the meatball sub. It was great. My boss inhaled the Philly sub.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Meatball Sandwich, Firehouse Steak & Cheese

Good was good service was ok. It’s a decent sandwich.

Atmosphere: 3

Food: 4

Service: 2

Went in to order a sandwich through the app using a reward. Not a single customer waiting. Not one employee could be bothered with helping me get the order placed. Usually never have problems and always enjoy their food but the service at this particular location was terrible. Wasn't even able to order and went to Quiznos.

Atmosphere: 1

Service: 1

Asides from fabulous quality of food, the service is great. Dimonte is an example of someone who is hard working and personable with his customers.

Atmosphere: 5

Food: 5

Service: 5

Asides from fabulous quality of food, the service is great. Dimonte is an example of someone who is hard working and personable with his customers.

Atmosphere: 5

Food: 5

Service: 5