Firehouse Subs Edwardsville Troy Rd.

I come here a lot and usually it’s always great! However this past time I got the hook and ladder and bit into a large sharp piece of either a bone or cartilage. Again this has never happened but definitely not a great experience

Atmosphere: 5

Food: 2

Service: 5

Uodate: 9/2024. The sauce station is back!

Great place for a good sandwich. Super nice employees, my only complaint is the Coca-Cola machine produces the worst tasting Diet Coke ever! It's been like this since it opened so doubt it is a problem with an employee. Its a machine problem so I have to get another drink like Dr. Pepper but that is a lot of sugar! Anyhow great sandwiches!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Pepperoni Meatball Sandwich

Very good sandwich.

Atmosphere: 5

Food: 5

Service: 5

The local chamber of commerce that I am a proud member of orders from here weekly. Today I called and spoke with a young man named Will and he was so friendly and helped me with a large order that I needed at the last minute. He was patient and took time to explain what my options were and gave realistic time frames. I will certainly remember the kindness I was shown today by referring others to their catering services.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub, Firehouse Hero, Premium Roast Beef, Italian

Met my old boss for lunch ?. I ordered the meatball sub. It was great. My boss inhaled the Philly sub.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Meatball Sandwich, Firehouse Steak & Cheese

Good was good service was ok. It’s a decent sandwich.

Atmosphere: 3

Food: 4

Service: 2

Went in to order a sandwich through the app using a reward. Not a single customer waiting. Not one employee could be bothered with helping me get the order placed. Usually never have problems and always enjoy their food but the service at this particular location was terrible. Wasn't even able to order and went to Quiznos.

Atmosphere: 1

Service: 1

Asides from fabulous quality of food, the service is great. Dimonte is an example of someone who is hard working and personable with his customers.

Atmosphere: 5

Food: 5

Service: 5

Asides from fabulous quality of food, the service is great. Dimonte is an example of someone who is hard working and personable with his customers.

Atmosphere: 5

Food: 5

Service: 5

Good food, server was nice but asked the same questions a few times.

Atmosphere: 3

Food: 4

Service: 3

Consistently

Atmosphere: 5

Food: 5

Service: 5

One of the best restaurants for tasty subs! Not as cheap as the other big chain but for the price, the food is much much better. The workers at this location are polite and efficient so get you in and out quickly for carryout. The dining area is a little cramped due to the size of the operation but is manageable for most customers.

Wheelchair accessibility: Acceptible accessibility for wheelchairs

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Club on a Sub

My sub was good, but messily made. The staff were decent and the dining area was clean.

Atmosphere: 5

Food: 4

Service: 3

My sub was good, but messily made. The staff were decent and the dining area was clean.

Atmosphere: 5

Food: 4

Service: 3

Dietary restrictions: Gluten free bread

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian with Grilled Chicken Salad, Club on a Sub, Savory Mushrooms, Virginia Honey Ham