Jimmy John's

The only reason I didn’t give this one star is because of one girl working. She was very kind and just gave me a really positive energy as she was taking my order. The other lady working there however, she was holding her phone while wearing her gloves. I then saw her start making a sandwich without changing her gloves at all. GROSS. This lady did not acknowledge me when I came in or really at all which is kinda rude. Also they there was hardly any cheese on my sandwich , there was very weird cheese crumbles instead of slices this time? Don’t know what that was about.

Atmosphere: 2

Food: 3

Service: 3

I called to speak with the General Manager and had the unpleasant experience od talking to Dominic.
He was combative, rude and unwilling to answer my questions.
I'll never enter your establishment again

I placed an online order from JJs and it took over an hour to receive my sandwich. I called to check on my order and the girl I spoke to was rude and short. She was not helpful at all.

Food: 2

Service: 1

They better make it in front of you if you want it right.

Atmosphere: 1

Food: 3

Service: 1

#5 light lettuce plus mayo, cut in half. It’s not spectacular but if the bread is fresh, it’ll work every now and then. JJ always gets order correct and fast drive thru service.

Food: 4

Service: 4

Ordered #9 night club Italian. The sandwich itself was decent but the service could’ve maybe been a little nicer. They seemed impatient after I told them it was my first time there (there was no line so I took 2-3 min to look at the menu). They might’ve just been tired and I’m trying to be understanding. It felt like it could’ve been a little more personable or they could’ve offered some guidance? Just a little advice Regardless, they’re still doing a good job!

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Club Sandwich

My husband and I visited JJs and had the best service ever at this location. Mike and Evan are fantastic and made the best sandwiches we have ever had here. 10/10 stars would recommend.

Atmosphere: 5

Food: 5

Service: 5

This has to be the slowest and most understaffed JJs. There was one employee in the store (this was during lunch time). He took the order of the person in front of me and then took my order. He started working on her order and stopped in the middle to help someone who had just walked in the door. Weird, but I get it, you're one person. He then finishes her order and starts working on the order of the person that came in behind me. After 11 minutes, I finally got my sandwich. Once I got home to eat, the sandwich wasn't even made correctly. I get it that you can only do so much as one person, but the workflow needs adjusted for sure.

Food: 3

Service: 1

Everything was perfect.

Atmosphere: 5

Food: 5

Service: 5

Will not deliver to Edwardsville

Good sub sandwiches.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Club Sandwich

Livy has provided amazing service!

Atmosphere: 5

Food: 5

Service: 5

Excellent. They always have my order ready

Just like any other jimmy johns good food

Atmosphere: 3

Food: 3

Service: 3

Good fast food

Vegetarian options: Get it how you want it

Dietary restrictions: Something for everyone