Just want to give a shout out to McAlister’s Deli in Edwardsville. On 5/15/25, our work group needed a last minute lunch order on the same day the order was made. I believe Tessa was the Catering Manager that I spoke with who handled this order. She was very professional, patient and accommodating in taking care of us in a three hour span of time and she personally delivered the order. So again thank you McAlister and Tessa. The food was fresh, delicious and filling. I definitely made sure to give them a generous tip!!
Melissa Oestringer
Unfortunately it took over 45 minutes to get 2 sandwiches thru the drive through. By far the worst service we've ever had and have no desire to return.
Michael-Mohawk-Thez Strong
Amazing chain sandwich shop with delectable soups, salads, and desserts. It's a little pricy and totally worth it.
William
Today was slow service to get the food. The food portion was very small compared to a year ago (chicken Caesar wrap).
Becca Terry
Food was delicious and the workers were so nice
Stephen Arnett
Used the drive-thru for lunch. It was during lunch rush, but the food came to the car within 5 minutes. Everything tasted great, especially my Angus Club. The only miss was an unsweetened tea not being delivered with the order. I did have to go inside, but the person at the carryout register quickly and happily made it right. Thanks!
Julie Siebers
Great food and great service!
Rhonda Lyon
Great food
Michael Brown
I thought it would be similar or better quality to Panera. Not even close. It's like they take something that looks like the picture on their menu and then let it sit for a couple of days in a closet. Then they wrap it up and then kick it across the kitchen to the person that bags it up.
Sarah Landys
Everything on the menu is fantastic! Favorite place to eat!
My husband ordered the French Dip gluten free sandwich with steamed broccoli. The sandwich came and was half a sandwich on 1 piece of which he paid an extra $1.39 for. A half a sandwich plus a small container of steamed broccoli was $14.00. We got a half a sandwich +small container of broccoli + 1 ice tea and a baked potatoe for over $29.00. We won’t be back!
WJ Gallagher
Food was terrific (chopped salad & chicken dumpling soup), staff was great, atmosphere was, well, efficient.
C Valentino
The wait times are longer than Olive Garden for cold sandwiches and pre-made soups. Seems to be a consistent issue in staffing with this location. Website tells you your food is ready in 20 minutes for pickup, and you get there and wait another 30 to pickup one mediocre sandwich.
Atmosphere: 1
Food: 2
Service: 1
Coleen Valentino-Schaller
The wait times are longer than Olive Garden for cold sandwiches and pre-made soups. Seems to be a consistent issue in staffing with this location. Website tells you your food is ready in 20 minutes for pickup, and you get there and wait another 30 to pickup one mediocre sandwich.
Miranda Less
I have been eating at McAllister’s forever, it’s one of my families favorite restaurants. Since moving though I have been so disappointed in the quality of the Edwardsville McAllisters. They must have like 1 singular employee because I waited 45 minutes in the drive through line for a singular meal…..
Just want to give a shout out to McAlister’s Deli in Edwardsville. On 5/15/25, our work group needed a last minute lunch order on the same day the order was made. I believe Tessa was the Catering Manager that I spoke with who handled this order. She was very professional, patient and accommodating in taking care of us in a three hour span of time and she personally delivered the order. So again thank you McAlister and Tessa. The food was fresh, delicious and filling. I definitely made sure to give them a generous tip!!
Unfortunately it took over 45 minutes to get 2 sandwiches thru the drive through. By far the worst service we've ever had and have no desire to return.
Amazing chain sandwich shop with delectable soups, salads, and desserts. It's a little pricy and totally worth it.
Today was slow service to get the food. The food portion was very small compared to a year ago (chicken Caesar wrap).
Food was delicious and the workers were so nice
Used the drive-thru for lunch. It was during lunch rush, but the food came to the car within 5 minutes. Everything tasted great, especially my Angus Club. The only miss was an unsweetened tea not being delivered with the order. I did have to go inside, but the person at the carryout register quickly and happily made it right. Thanks!
Great food and great service!
Great food
I thought it would be similar or better quality to Panera. Not even close. It's like they take something that looks like the picture on their menu and then let it sit for a couple of days in a closet. Then they wrap it up and then kick it across the kitchen to the person that bags it up.
Everything on the menu is fantastic! Favorite place to eat!
Restaurantji Recommends
My husband ordered the French Dip gluten free sandwich with steamed broccoli. The sandwich came and was half a sandwich on 1 piece of which he paid an extra $1.39 for. A half a sandwich plus a small container of steamed broccoli was $14.00. We got a half a sandwich +small container of broccoli + 1 ice tea and a baked potatoe for over $29.00. We won’t be back!
Food was terrific (chopped salad & chicken dumpling soup), staff was great, atmosphere was, well, efficient.
The wait times are longer than Olive Garden for cold sandwiches and pre-made soups. Seems to be a consistent issue in staffing with this location. Website tells you your food is ready in 20 minutes for pickup, and you get there and wait another 30 to pickup one mediocre sandwich.
Atmosphere: 1
Food: 2
Service: 1
The wait times are longer than Olive Garden for cold sandwiches and pre-made soups. Seems to be a consistent issue in staffing with this location. Website tells you your food is ready in 20 minutes for pickup, and you get there and wait another 30 to pickup one mediocre sandwich.
I have been eating at McAllister’s forever, it’s one of my families favorite restaurants. Since moving though I have been so disappointed in the quality of the Edwardsville McAllisters. They must have like 1 singular employee because I waited 45 minutes in the drive through line for a singular meal…..
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Sandwich
Loading...