Starbucks

6105 Center Grove Rd, Edwardsville
(618) 659-8690

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Recent Reviews

I used to really like this starbucks, but in the past few months it seems like everytime I go in they have to locate my order. I get it if it were busy, but when this happens it usually isn’t. For example, today I went in and it said my order was done so I got my drink, but my food was not on the table. I waited a few minutes to say something and it was behind the table, even thought it said my order was ready. A few other times, my food will not even be made yet or my drink...
Usually friendly- glad they have machines to make the espresso shots bc this location was terribly inaccurate- so great improvement!
However, about 1/4 of the time I order (99% through the app ahead of time) my iced drink is not ready within the specified time frame. At least a couple times I’ve had to ask for a refund bc my drink wasn’t ready, and I have a schedule/appt to keep.
I usually give an extra 5 minutes past the time frame before asking for a refund....
The drinks almost always come out correct, but on a weekday, you cannot get through the line in less than 15 minutes… And when you’re on your way to work, that is just too much time to be spending in a drive-through. Today, there was someone new working at the window, and my hot dream came out without a sleeve. Seems like multiple orders in front of me were made in correctly as well, adding to the wait time.

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