Today, Oct 11th and last Sunday I brought a motor coach full off people that most wanted KFC but we were unable to dine in the restaurant 2 weeks in a row due to staff shortage. How can this be 2 weeks in a row? Very disappointing to say the least. Do not go here if you have a motor coach full of people!!
Atmosphere: 1
Food: 1
Service: 1
kenneth davis
Employees got lobby locked and all Employees are sitting in their cars at 08:45pm. ..09-02-25
Service: 1
Caleb Clark
Horrible excuse for a KFC. Colonel Sanders would fire every one who works there. I was greeted with I'm sorry by multiple employees. Totally messed up my order as well as the young lady's in front of me. When they finally figured it out and I got my food all of the breading fell off with simple gravity as well as being dry . I remember when KFC was a treat. Not so much at the effingham location
Atmosphere: 1
Food: 1
Service: 1
Judy Lines
Ordered 8 pieces of chicken only. Got 4 legs and 4 thighs. Not one white piece of chicken in the bucket. Should have been 2 legs 2 thighs 2 wings and 2 side breast. Not happy with this store. Service was poor. As far as I am concerned it was money wasted
Atmosphere: 1
Food: 1
Service: 1
Tiffany Goodlow
I order 2 6 piece hot wings meals with wedges. My entire order of wings had blood throughout the inside. I couldn't eat none of it!!!! Also the wedges was under cooked.
Whoever cooked this food should be let go. This will make someone sick
Atmosphere: 1
Food: 1
Service: 1
Debby Ruholl
Placed a order for a bucket of chicken I was told it would be 18 minutes but 45 minutes later I was still waiting. Inside is closed so had to wait with no info about the wait. Cars lined up at drive through. Bad survice.
Service: 1
ronnie bryant
Extremely long wait and no sauce that wad ordered
Atmosphere: 2
Food: 3
Service: 1
Vincent Henry
No dine in for months, always out of what you want. This place is probably going to close like the others in the area
Atmosphere: 1
Food: 1
Service: 1
Amy Schultz
I have tried to have KFC three weeks in a row. The dining room is closed and nobody answers the drive through. I think this place just needs to shut the doors for good.
Drove through drive through and the drive through speaker told me they had no chicken, fries, corn, or coleslaw to sell. The lobby doors were locked so I could not use the restroom either and I had trouble finding the drive through because none of the buildings in the area had their lights on. Overall just an awful experience.
Lobby is always closed then you mess up my order and forget half of it and make we wait in a long line AGAIN to get it corrected, terrible!
Service: 1
Birdie
We received the wrong order(which ended up in our favor, because we received triple of what we ordered). I feel like employees must be overworked & under poor management.
Rita Bowlin
I got a cup of gravy and they have gravy all over the ot
Atmosphere: 2
Food: 4
Service: 3
Tom
1:pm and the lobby is closed. 2nd KFC in a week. I don’t feel like eating in my car while traveling so I go elsewhere. Really how I much extra staff does it take to keep lobby open?
Lobby closed at 1:30 pm so we didn’t eat here.
Atmosphere: 1
Food: 1
Service: 1
Today, Oct 11th and last Sunday I brought a motor coach full off people that most wanted KFC but we were unable to dine in the restaurant 2 weeks in a row due to staff shortage. How can this be 2 weeks in a row? Very disappointing to say the least. Do not go here if you have a motor coach full of people!!
Atmosphere: 1
Food: 1
Service: 1
Employees got lobby locked and all Employees are sitting in their cars at 08:45pm. ..09-02-25
Service: 1
Horrible excuse for a KFC. Colonel Sanders would fire every one who works there. I was greeted with I'm sorry by multiple employees. Totally messed up my order as well as the young lady's in front of me. When they finally figured it out and I got my food all of the breading fell off with simple gravity as well as being dry . I remember when KFC was a treat. Not so much at the effingham location
Atmosphere: 1
Food: 1
Service: 1
Ordered 8 pieces of chicken only. Got 4 legs and 4 thighs. Not one white piece of chicken in the bucket. Should have been 2 legs 2 thighs 2 wings and 2 side breast. Not happy with this store. Service was poor. As far as I am concerned it was money wasted
Atmosphere: 1
Food: 1
Service: 1
I order 2 6 piece hot wings meals with wedges.
My entire order of wings had blood throughout the inside. I couldn't eat none of it!!!! Also the wedges was under cooked.
Whoever cooked this food should be let go.
This will make someone sick
Atmosphere: 1
Food: 1
Service: 1
Placed a order for a bucket of chicken I was told it would be 18 minutes but 45 minutes later I was still waiting. Inside is closed so had to wait with no info about the wait. Cars lined up at drive through. Bad survice.
Service: 1
Extremely long wait and no sauce that wad ordered
Atmosphere: 2
Food: 3
Service: 1
No dine in for months, always out of what you want. This place is probably going to close like the others in the area
Atmosphere: 1
Food: 1
Service: 1
I have tried to have KFC three weeks in a row. The dining room is closed and nobody answers the drive through. I think this place just needs to shut the doors for good.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Drove through drive through and the drive through speaker told me they had no chicken, fries, corn, or coleslaw to sell. The lobby doors were locked so I could not use the restroom either and I had trouble finding the drive through because none of the buildings in the area had their lights on. Overall just an awful experience.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 2 Piece Chicken Dinner, Secret Recipe Fries, Famous Bowl
Lobby is always closed then you mess up my order and forget half of it and make we wait in a long line AGAIN to get it corrected, terrible!
Service: 1
We received the wrong order(which ended up in our favor, because we received triple of what we ordered). I feel like employees must be overworked & under poor management.
I got a cup of gravy and they have gravy all over the ot
Atmosphere: 2
Food: 4
Service: 3
1:pm and the lobby is closed. 2nd KFC in a week. I don’t feel like eating in my car while traveling so I go elsewhere. Really how I much extra staff does it take to keep lobby open?
Service: 1
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