Steak 'n Shake
1211 N Keller Dr, Effingham
(217) 210-0386
Recent Reviews
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Been coming here for years, never once has an order either been made quickly and correctly at the same time, its just one or the other. If you go when its dead quiet, it will take you 10 minutes. If you go when its busy, it will take you 3 minutes, and your order will be wrong. Its not the employee's fault tho, the franchisers just dont care about this place
Atmosphere: 1
Food: 3
Service: 2
We love Steak 'n Shake. We don't have one near us so when we travel we try and find one..
Atmosphere: 5
Food: 5
Service: 5
Have to order everything through a kiosk asked for some onions for my chili cheese fries and they wouldn't give me any because I didn't pay for them when it's not even an option
Atmosphere: 4
Food: 5
This is NOT open.
Atmosphere: 1
Food: 1
Service: 1
I ordered online when my pickup was set for 915 show up ordered to go inside and only drive thru was open even though online, it says the inside is opening for until the midnight. This is my attempt of getting a refund because they would not help me inside.When I went inside to get a refund. You can't message anyone online.You can't go back to the app.You ordered it from, do not order online you'll just lose your money.
I could do the drive thru which is why I picked inside pick up due to driving a 50foot motorhome
The service was bad we ordered from a kiosk. We waited a while on our food. When our food arrived it was very cold. There were no wait staff. Very impersonal
Atmosphere: 1
Service: 1
BEST MILKSHAKES IN THE WHOLE WORLD!!!
Atmosphere: 5
Food: 5
Service: 5
Food took a long time to make. They seemed understaffed.
Atmosphere: 2
Food: 4
Service: 1
One of the best burgers I have had in my entire life. The Oreo m&m shake was delicious too.
Atmosphere: 5
Food: 5
Service: 5
These burgers are phenomenon. My wife never had one. She says better dimfreddies
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
😋 yummy!! Can be a tad bit cleaner on table tops. It's probably time of the day, though.
Atmosphere: 5
Food: 5
Service: 5
It took 30 minutes to get our food (and two of our orders were incorrect). Three of our 4 baskets of fries didn't have salt... The waitress was friendly but didn't seem to know how to get things done. Pretty lame for spending $55 total for 4 people.
Atmosphere: 3
Food: 2
Service: 3
Fresh food and friendly service
Atmosphere: 4
Food: 5
Service: 4
Great spot. Great food prepared properly. Fresh food and great service
Atmosphere: 5
Food: 5
Service: 5
Dirtiest fast food place I've ever been to. Do they even own mop? Burger had a nasty greasy taste . Probably a dirty grill.
Atmosphere: 1
Food: 2
Service: 1
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