Steak 'n Shake

1211 N Keller Dr, Effingham
(217) 210-0386

Customers' Favorites

Menu

Photos

+38 photos
+37 photos
Add a photo

Recent Reviews

It's not the employees. I feel as if the employees are very worked, which causes issues with them being able to perform their job duties 100%. The employees are burnt out. Understandably, it's just fast food. But if I order a chocolate milkshake, I shouldn't be getting random chunks of peanut butter, m&ms and possibly KitKats. 😅
I miss Steak ‘n Shake in my hometown. I know it has had a rough go at it recently. I stopped by on a road trip to get some burgers with frisco sauce. Everything was great!

What was not great was asking to tip on a self service kiosk. Can I ask them for a tip for driving there? For putting my own order in?Cmon now. That is actually insane. 3 stars for asking for a tip.
Food was good as expected. Call me old fashioned, but I don't care for the "enter your orders at the kiosk" restaurants. I know a few other chains that do this as well. Also, the soda machine didn't work unless you scan aa barcode, so the manager helped us kindly! I guess these things are necessary to run today's business but it takes away the personal touch (especially in a world where tips are on every register). I always enjoy the food at Steak &...

More Reviews